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Publications

Publications

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Filter Results: (324) Arrow Down Arrow Up

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  • All HBS Web  (324)
    • News  (119)
    • Research  (185)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (59)

Show Results For

  • All HBS Web  (324)
    • News  (119)
    • Research  (185)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (59)
← Page 9 of 324 Results →
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

In a cluttered online world, few can resist the convenience of an automated ranking when deciding what movie to watch on Netflix or which seafood restaurant looks promising in a Google search. But when it comes to finding a job candidate... View Details
Keywords: by Michael Blanding; Technology
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

customers spread over six markets. The researchers extracted six variables to represent first-time customers’ acquisition behavior, including whether the purchase was made online or offline, number of items purchased, prices, discounts,... View Details
Keywords: by Kristen Senz; Retail; Service
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

to give them a better chance of surviving. In contrast, industries with increasing customer demand—grocery stores, online entertainment, teleconference providers, and their suppliers—need to adjust to this directional reality at a slower,... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 01 Jan 2012
  • News

Hiroshi Mikitani, MBA 1993

owners of small businesses, as well as Japanese society as a whole, Mikitani began working on a web-based shopping mall. “At the time, the Internet was at an early stage,” he notes. “No one was buying things View Details
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

(Editor’s note: Fix This! is a series of occasional stories about industries that provide bad consumer experiences and how they can be fixed.) Consumers routinely list buying a car as the worst shopping experience imaginable. So it may be... View Details
Keywords: by Sean Silverthorne; Auto
  • Web

Climate Impact - Business & Environment

CEO, thredUP “Buying and wearing secondhand clothing instead of new reduces carbon emissions by an average of 25%, making resale a powerful solution to the fashion industry’s wastefulness. As one of the largest online resale platforms,... View Details
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

suppliers of ancillary home construction products, like cement, paint, and other home fittings. Would this create a unique one-stop shop for construction-related goods, or take Tata Steel further away from its core mission? Dilemmas such... View Details
Keywords: Jennifer Gillespie
  • 21 May 2015
  • Blog Post

3 Ways to Fund Your HBS MBA

External Scholarships and Fellowships There are a wide range of scholarships that can also help offset the cost of business school. Some scholarships are offered through Harvard, but there are more available that you should be able to find through an View Details
  • 07 Apr 2015
  • News

Warrior Spirit

train in the sport that had taught him the rewards of continuous physical, mental, and emotional self-improvement? Most of the gyms he toured were “dark and dingy, behind a noodle shop in Chinatown,” mirroring martial arts’ marginalized... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

behavior across retailers? Certainly, online shopping has taken off over this period. How might that affect consumer behavior when they show up in the store? With stores like Walmart and Target carrying... View Details
Keywords: Miscellaneous Store Retailers; Retail Trade
  • 01 Mar 2018
  • News

Every Trick in the Book

bookstore; small, privately owned shops were the predominant model for bookselling throughout the United States in the early 1970s. That was the original model for Borders, which also opened in 1971 with a small stock of used books in a... View Details
Keywords: April White
  • 16 Sep 2020
  • Blog Post

Turning a Moment into a Movement: Interview with Anti-Racism Fund Co-Founders Kenneth and Kevin Chenault

their expertise on what we don’t know.” For example, without a background in website design, the ARF founders turned to Kevin’s classmate, Brendan Lind (JD/MBA 2023) who designed the organization’s online presence used for sharing... View Details
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

When start-up thredUP launched its peer-to-peer online exchange for used children's clothes two and a half years ago, its creators were the latest generation of entrepreneurs competing online as multi-sided... View Details
Keywords: by Julia Hanna
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

NGOs, and business associations in order to understand the challenges from multiple perspectives: psychology, sociology, law, and insurance. The group used these insights to create an open-source online guidebook. TurkFurnit translated... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 02 Mar 2015
  • Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

authors look to the future—what will the shopping experience be like for us, and for retailers, as ecommerce becomes an ever larger part of the market. In early February, 93-year-old retailer RadioShack announced it was filing for... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Feb 2000
  • News

Breaking Down Barriers: The Electronic Wallet

online consumers about a better deal at another Web site. Originally designed to automatically complete online point-of-sale forms with a single click, the electronic wallet is paving the way for a richer,... View Details
Keywords: Judith A. Ross
  • 01 Dec 2014
  • News

Taking Tailoring High Tech

the Boutique Online Shoptiques founder Olga Vidisheva (MBA 2011) offers all the technical tools and support a small shop needs to get started in the e-commerce world and a one-stop boutique View Details
Keywords: April White; fashion
  • 01 Dec 2014
  • News

Making Big Data Fashionable

Principles Áslaug Magnúsdóttir Customizing Couture Online Customizing Couture Online Jamal Motlagh Taking Tailoring High Tech Taking Tailoring High Tech Katrina Lake Dressing by Number Dressing by Number... View Details
Keywords: Christine Lejeune; fashion; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 24 Apr 2014
  • News

Empowering Japan through e-commerce

he developed a web-based shopping mall—Rakuten, which roughly means “optimism”—often called the Amazon.com of Japan. “We created an online marketplace where customers can interact with View Details
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