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  • All HBS Web  (14,097)
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    • News  (3,629)
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  • July 1991 (Revised May 1995)
  • Case

Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States

Deals with the coming of the mechanized textile industry to the United States, and with it, the nation's first factories. Considers the introduction of small spinning mills in Rhode Island, and the appearance of large integrated spinning and weaving mills in... View Details
Keywords: Technological Innovation; Business History; Production; Industry Growth; Manufacturing Industry; Rhode Island; Massachusetts
Citation
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McCraw, Thomas K. "Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States." Harvard Business School Case 792-008, July 1991. (Revised May 1995.)
  • March 2025
  • Case

Managing Religion in the Workplace: Abercrombie & Fitch and The United States Postal Service

By: Derek C. M. van Bever, Nien-he Hsieh and Matthew Souba
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van Bever, Derek C. M., Nien-he Hsieh, and Matthew Souba. "Managing Religion in the Workplace: Abercrombie & Fitch and The United States Postal Service." Harvard Business School Case 325-115, March 2025.
  • November 1983 (Revised June 1985)
  • Case

Pepsi-Cola United Kingdom (A)

By: Benson P. Shapiro and Edward J. Hoff
On January 2, 1983 Pepsi-Cola United Kingdom had to develop a plan to defend its successful Diet Pepsi brand against the about to be introduced diet Coke. Contains useful material on competitive behavior and on U.S. versus U.K. consumer behavior. View Details
Keywords: Product Launch; Consumer Behavior; Planning; Competition; Food and Beverage Industry; United Kingdom; United States
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Shapiro, Benson P., and Edward J. Hoff. "Pepsi-Cola United Kingdom (A)." Harvard Business School Case 584-052, November 1983. (Revised June 1985.)
  • 2012
  • Chapter

Banking on Consumer Credit: Explaining Patterns of Household Borrowing in the United States and France

By: J. Gunnar Trumbull
Keywords: Credit; Commercial Banking; Personal Finance; Borrowing and Debt; Financing and Loans; Consumer Behavior; Banking Industry; United States; France
Citation
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Trumbull, J. Gunnar. "Banking on Consumer Credit: Explaining Patterns of Household Borrowing in the United States and France." Chap. 7 in The Development of Consumer Credit in Global Perspective: Business, Regulation, and Culture, edited by Jan Logemann. New York: Palgrave Macmillan, 2012.
  • July 1989
  • Article

Real Interest Rates and the Cost of Capital: A Comparison of the United States and Japan

By: Timothy A. Luehrman and W. Carl Kester
Keywords: Interest Rates; Cost; Capital; Information; United States; Japan
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Luehrman, Timothy A., and W. Carl Kester. "Real Interest Rates and the Cost of Capital: A Comparison of the United States and Japan." Japan and the World Economy 1, no. 3 (July 1989): 279–301.
  • Article

The Re-Industrialization of the United States?

By: Willy C. Shih
Talk of "re-industrialization" in the United States has been supported by a seeming resurgence in manufacturing, but this is driven more by the end of labor arbitrage and increasing coordination costs of offshore manufacturing. Aggressive restructurings and significant... View Details
Keywords: U.S. Competitiveness; Re-industrialization; Re-shoring; Operations; Production; Supply and Industry; Supply Chain; Supply Chain Management; Geographic Location; Geography; Globalization; Globalized Economies and Regions; Globalized Firms and Management; Globalized Markets and Industries; Labor; Manufacturing Industry; Auto Industry; Electronics Industry; Industrial Products Industry; Consumer Products Industry; United States; China; European Union
Citation
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Shih, Willy C. "The Re-Industrialization of the United States?" Wirtschaftspolitische Blätter 60, no. 2 (Second Quarter 2013): 297–312.
  • May 2017 (Revised March 2018)
  • Case

David Dao on United Airlines

By: Benjamin Edelman and Jenny Sanford
In widely circulated videos, United staff and Chicago security forcibly remove a passenger from his paid seat on an aircraft, injuring him severely. United leadership must decide how to respond to public outcry. View Details
Keywords: Crisis Management; Service Operations; Air Transportation; Contracts; Reputation; Air Transportation Industry; Chicago
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Edelman, Benjamin, and Jenny Sanford. "David Dao on United Airlines." Harvard Business School Case 917-026, May 2017. (Revised March 2018.) (request a courtesy copy.)
  • 16 Jun 2011 - 18 Jun 2011
  • Conference Presentation

The Romanticization of Home-cooking: Betty Crocker and Ideal Womanhood in the Early Twentieth-century United States

By: Ai Hisano
Citation
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Hisano, Ai. "The Romanticization of Home-cooking: Betty Crocker and Ideal Womanhood in the Early Twentieth-century United States." Paper presented at the Food and Drink: Their Social, Political, Cultural Histories, University of Central Lancashire, Lancashire, UK, June 16–18, 2011.
  • November 1995
  • Background Note

National Information Infrastructure (B): A Comparison of Public Policy in Japan and the United States

By: George C. Lodge, Jeffrey F. Rayport, Thomas A. Gerace and Afroze A Mohammed
Keywords: Information; Infrastructure; Policy; United States; Japan
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Lodge, George C., Jeffrey F. Rayport, Thomas A. Gerace, and Afroze A Mohammed. "National Information Infrastructure (B): A Comparison of Public Policy in Japan and the United States." Harvard Business School Background Note 396-175, November 1995.
  • September 2001
  • Background Note

Note on Application of the Antitrust Laws to the New Economy: An Analysis of United States v. Microsoft Corporation

Analyzes the 1991 decision of the U.S. Court of Appeals for the District of Columbia Circuit in the seminal New Economy antitrust case United States vs. Microsoft Corp., 253 F.3rd 34 (D.C. Cir. 2001), which arose out of Microsoft's efforts to promote Internet Explorer... View Details
Keywords: Lawsuits and Litigation; Software; Intellectual Property; Monopoly; Laws and Statutes; Information Technology Industry; District of Columbia
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Bagley, Constance E. "Note on Application of the Antitrust Laws to the New Economy: An Analysis of United States v. Microsoft Corporation." Harvard Business School Background Note 802-090, September 2001.
  • October 1998 (Revised April 2001)
  • Case

United Way of Massachusetts Bay

By: David E. Bell and Ann Leamon
The United Way of Massachusetts Bay held the monopoly on workplace giving for 50 years. In the 1990s it has experienced a dramatic change in the workplace itself and in donor attitudes toward giving and toward the United Way organization. This case investigates the... View Details
Keywords: Change; Marketing Channels; Marketing Strategy; Monopoly; Relationships; Attitudes; Internet; Massachusetts
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Bell, David E., and Ann Leamon. "United Way of Massachusetts Bay." Harvard Business School Case 599-042, October 1998. (Revised April 2001.)
  • April 2010
  • Teaching Note

United Way (TN)

By: Allen S. Grossman
Teaching Note for [310014]. View Details
Keywords: Los Angeles
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Grossman, Allen S. "United Way (TN)." Harvard Business School Teaching Note 310-123, April 2010.
  • October 2002 (Revised October 2005)
  • Case

United Parcel Service's IPO

By: Paul M. Healy, Brett Laschinger and Ajay Shroff
Examines the valuation of United Parcel Service (UPS) at the time of its IPO in mid-1999. Offers students the opportunity to assess UPS's current performance relative to its major competitor, Federal Express (FedEx), and to judge whether that performance is... View Details
Keywords: Initial Public Offering; Valuation; Performance Evaluation; Competition; Shipping Industry; Georgia (state, US)
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Healy, Paul M., Brett Laschinger, and Ajay Shroff. "United Parcel Service's IPO." Harvard Business School Case 103-015, October 2002. (Revised October 2005.)
  • 2011
  • Chapter

Between Global and Local: The Invention of Data Privacy in the United States and France

By: J. Gunnar Trumbull
Keywords: Social Issues; Knowledge Management; Information Management; Rights; United States; France
Citation
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Trumbull, J. Gunnar. "Between Global and Local: The Invention of Data Privacy in the United States and France." In The Voice of the Citizen Consumer: A History of Market Research, Consumer Movements, and the Political Public Sphere, edited by Kerstin Bruckweh. Oxford: Oxford University Press, 2011.
  • August 2008 (Revised May 2009)
  • Background Note

Note on Trade Secrets and Covenants not to Compete: Comparison of Law in the United States and the European Union

By: Robert C. Pozen and Megan Barbero
This note details the use and treatment of Covenants not to Compete in the United States, United Kingdom and France to compete or trade secrets versus patents as alternative ways to protect a business' intellectual property. View Details
Keywords: Competition; Law; Strategy; Intellectual Property; France; United Kingdom; United States
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Pozen, Robert C., and Megan Barbero. "Note on Trade Secrets and Covenants not to Compete: Comparison of Law in the United States and the European Union." Harvard Business School Background Note 309-024, August 2008. (Revised May 2009.)
  • November 1988 (Revised May 1998)
  • Teaching Note

Searching for Trade Remedies: The U.S. Machine Tool Industry--1983 & United States Trade Law, Teaching Note

By: David B. Yoffie
Teaching Note for (9-388-071) and (9-387-137). View Details
Keywords: Manufacturing Industry; United States; Japan; Germany
Citation
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Yoffie, David B. "Searching for Trade Remedies: The U.S. Machine Tool Industry--1983 & United States Trade Law, Teaching Note." Harvard Business School Teaching Note 389-059, November 1988. (Revised May 1998.)
  • 1996
  • Working Paper

Government, Markets, and Uncertainty: An Historical Approach to Public Risk Management in the United States

By: David A. Moss
Citation
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Moss, David A. "Government, Markets, and Uncertainty: An Historical Approach to Public Risk Management in the United States." Harvard Business School Working Paper, No. 97-025, September 1996.
  • September 2015 (Revised July 2017)
  • Case

The TTIP: Bridging the Transatlantic Economy

By: Dante Roscini and Christina Marin
In 2016, the United States and the European Union struggled to reach an agreement over the Transatlantic Trade and Investment Partnership (TTIP). Started in June 2013, TTIP negotiations had gone on much longer than anyone had expected. With elections coming on both... View Details
Keywords: International Trade; European Union; United States; Agreements and Arrangements; Trade; United States; European Union
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Roscini, Dante, and Christina Marin. "The TTIP: Bridging the Transatlantic Economy." Harvard Business School Case 716-026, September 2015. (Revised July 2017.)
  • September 2016 (Revised July 2018)
  • Case

United Airlines: More Out-and-Back Flying?

By: Ryan W. Buell, Willy Shih and Mike Toffel
This case looks at United Airlines when it is facing a decision on whether to shift its aircraft routing to more "out-and-back" routing in order to try to improve its on-time performance. As one of the world's largest airlines, United had a very large fleet and... View Details
Keywords: Service Excellence; Service Management; Service Quality; Service Quality Competition; Services; Airline Industry; Airlines; Operational Complexity; Operational Disruptions; Operational Effectiveness; Operations Improvement; Operations Management; Operations Strategy; Air Transportation; Operations; Service Operations; Service Delivery; Performance Effectiveness; Performance Improvement; Complexity; Air Transportation Industry; United States
Citation
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Buell, Ryan W., Willy Shih, and Mike Toffel. "United Airlines: More Out-and-Back Flying?" Harvard Business School Case 617-010, September 2016. (Revised July 2018.)
  • October 1987 (Revised March 1992)
  • Case

United Parcel Service (A)

United Parcel Service (UPS) in 1987 faced serious challenges to its long-standing policies of on-the-job training and promotion from within. Increased competition in its traditional business of ground transport found UPS lagging in computerization and in need of... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Organizational Culture; Human Resources; Service Industry; United States
Citation
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Sonnenfeld, Jeffrey A. "United Parcel Service (A)." Harvard Business School Case 488-016, October 1987. (Revised March 1992.)
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