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Show Results For

  • All HBS Web  (829)
    • People  (4)
    • News  (254)
    • Research  (407)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (139)
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  • 11 May 2010
  • First Look

First Look: May 11

entrepreneur or as an investor. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810072-PDF-ENG U.S. Healthcare Reform: International Perspectives Arthur A. Daemmrich and Elia PineiroHarvard Business School Case 710-040 The View Details
Keywords: Martha Lagace
  • 08 Jun 2010
  • First Look

First Look: June 8

deconstruction of the strange and wonderful culture in which we live and consume..., a take on differentiation unlike any other found in business today. DIFFERENT shows how to succeed in a world where conformity reigns... but exceptions... View Details
Keywords: Martha Lagace
  • 29 Jan 2024
  • Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
Keywords: by Rachel Layne
  • 22 Feb 2018
  • Book

The New History of American Capitalism

workers, sharecroppers, and other nonwaged workers and shift attention from the industrial cities of the Northeast to the nation as a whole. That approach allows scholars to interrogate the connections between slavery and the unfolding of... View Details
Keywords: Manufacturing
  • 11 Mar 2014
  • First Look

First Look: March 11

cultural narratives around economic mobility, the Australian data closely replicated the United States findings. Misperceptions of wealth inequality as well as preferences for more equal distributions may be common across developed... View Details
Keywords: Sean Silverthorne
  • March 2011
  • Case

Terror at the Taj Bombay: Customer-Centric Leadership

By: Rohit Deshpande
On November 26, 2008, heavily armed terrorists launched a series of attacks throughout the western-Indian city of Mumbai (formerly Bombay). One of the locations attacked was the Taj Mahal Palace and Tower, which was occupied by the terrorists for over three days,... View Details
Keywords: Safety; Leadership; National Security; Service Delivery; Organizational Culture; Crisis Management; Customer Focus and Relationships; Brands and Branding; Accommodations Industry; Mumbai
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Deshpande, Rohit. "Terror at the Taj Bombay: Customer-Centric Leadership." Harvard Business School Multimedia/Video Case 511-703, March 2011.
  • 15 Aug 2017
  • First Look

First Look at New Research and Ideas, August 15, 2017

National Programme for Prevention and Control of Cancer, Diabetes, Cardiovascular Diseases and Stroke seeks to increase capacity building, screening, referral, and management of NCDs across India and includes community-based outreach and... View Details
Keywords: Sean Silverthorne
  • 07 Jan 2002
  • Research & Ideas

How Marketing Can Reduce Worldwide Poverty

does marketing link the producer, the seller, and then the consumer? That's a standard paradigm in advanced Western societies. Some of the stakeholders don't seem to have a voice because we don't seek their voice.— Kash Rangan The kind of model Kash is talking about... View Details
Keywords: by Martha Lagace
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

"The development of modern sales management is an uniquely American story." Why do you think this is? Walter Friedman: In the early nineteenth century, many nations, certainly all the European ones, had traveling peddlers and peddling networks. But no View Details
Keywords: by Laura Linard
  • 17 Jun 2014
  • First Look

First Look: June 17

Highway: Technology and Mobility Trends and Opportunities Technological innovation is considered a competitive strength for America, but the nation does not score as high in deploying its technology. U.S. transportation systems are in... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

percent year over year, and the National Restaurant Association projected an industry revenue shortfall of $240 billion for the year. Second-order effects of restaurant closures ripple through the American economy, bringing economic pain... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 01 Nov 2022
  • What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

(iStockphoto/Sundry Photography) Most people agree that US immigration policy is a mess. At times, it is hard to even know what it is. Immigration policy differences divide us as a nation and produce a great deal of misinformation. They... View Details
Keywords: by James Heskett
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

national changes in migration flows across ethnic groups with pre-existing immigrants’ enclaves across U.S. cities, we find that immigration raised marriage rates and the probability of having children for young native men and women. We... View Details
Keywords: Dina Gerdeman
  • 15 Nov 2016
  • First Look

November 15, 2016

sketch some important implications. Third, we review the national gatekeepers for skilled migration and broad differences in approaches used to select migrants for admission. Looking forward, the capacity of people, firms, and countries... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

as a result, but also avoiding disasters. The ice cream and other foods businesses were built patiently by the acquisition of one local firm after another, and their melding into the Unilever model. Following the National Starch... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

discussion arose as to just what quality of labor is and how it can be measured and developed on the national level. To Nari Kannan, "Quality of labor is such a broad term. It all depends upon 'labor doing what?' Also, quality of... View Details
Keywords: by by Jim Heskett
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

they pursued the mission through various organizational structures." She said that the National Audubon Society in the United States is a network of organizations, some of them corporate-owned and others independent or formerly... View Details
Keywords: by Martha Lagace
  • 13 Sep 2010
  • Research & Ideas

The Consumer Appeal of Underdog Branding

Pike Place Roast, which emphasizes the brand's humble Seattle coffee culture beginnings. Adidas's "Impossible Is Nothing" campaign emphasized the underdog stories of famous athletes. Q: How did you notice this trend? How did you... View Details
Keywords: by Martha Lagace
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

humble. "There's no room for ego," Su explained in the case. "China doesn't have the same culture of individualism that is present in the United States." Su's strategy was that KFC "would not be seen as a foreign... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 28 Apr 2021
  • Research & Ideas

Remote Workers Spend More on Housing. Do They Deserve Higher Pay?

To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
Keywords: by Kristen Senz
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