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  • 02 Sep 2008
  • Research & Ideas

Indulgence vs. Regret: Investing in Future Memories

being toovirtuous and hard-working. She also presents a strategy to correct this behavior. Aside from influencing how people choose to live their lives, Keinan's findings have implications for marketers hoping to convince consumers to... View Details
Keywords: by Julia Hanna
  • May–June 2023
  • Article

Unmasking Behaviors During the Pandemic with Video Analytics

By: Shunyuan Zhang, Kaiquan Xu and Kannan Srinivasan
In 2020, as the novel coronavirus spread globally, face masks were recommended in public settings to protect against and slow down viral transmission. People complied to varying extents, and their reactions may have been driven by a variety of psychological factors.... View Details
Keywords: COVID-19 Pandemic; Social Influence; Social Norms; Health Pandemics; Behavior
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  • September 2008 (Revised June 2010)
  • Case

Hearts On Fire - Brand Development Manager

By: Frank V. Cespedes and Benson P. Shapiro
Hearts On Fire, a successful branded diamond producer, established the position of Brand Development Manager (BDM) to build the company's presence, sales, and relationships with its retail customers. After one year, the CEO, CFO and President must evaluate the impact... View Details
Keywords: Customer Focus and Relationships; Investment Return; Brands and Branding; Marketing Strategy; Business Processes; Salesforce Management; Business Strategy
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  • 2022
  • Working Paper

Values as Luxury Goods and Political Polarization

By: Benjamin Enke, Mattias Polborn and Alex A Wu
Motivated by novel survey evidence, this paper develops a theory of political behavior in which values are a luxury good: the relative weight voters place on values rather than material considerations increases in income. The model predicts (i) voters who are... View Details
Keywords: Political Polarization; Government and Politics; Moral Sensibility; Luxury; Values and Beliefs; Voting
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  • 22 Mar 2022
  • News

Freedom within a Framework

  • 23 Nov 2022
  • News

The Myth of the Brilliant, Charismatic Leader

  • 19 Feb 2014
  • Research & Ideas

Racist Umpires and Monetary Ministers

about baseball and race, he's explored questions such as how much money motivates ministers, and how much financial journalists affect the stock market. "I am interested in what motivates people,"... View Details
Keywords: by Michael Blanding; Sports; Information; Publishing
  • 27 Jun 2013
  • Working Paper Summaries

Social Norms Versus Social Responsibility: Punishing Transgressions Under Conflicting Obligations

Keywords: by Francesca Gino, Celia Moore & Lamar Pierce
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

also determined that other African American women would be able to rise above their circumstances. Walker's name change from Sarah Breedlove to something both catchier and more dignified was a smart career move that reflected her style and marketing flair, Miller says.... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • Profile

Lily Wu

Why was earning your MBA at HBS important to you? HBS is such a unique place where intelligent and hard-working people meet and congregate to build amazing things and create magic. It was important to me personally that I reimagine... View Details
Keywords: Nonprofit / Government
  • 26 Nov 2018
  • Book

Make Your Employees Feel Psychologically Safe

Keywords: by Martha Lagace
  • 08 Feb 2012
  • Working Paper Summaries

Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming

Keywords: by Melissa A. Valentine & Amy C. Edmondson
  • 16 May 2000
  • Research & Ideas

The Simple Economics of Open Source

observers. What Lerner and Tirole learned has led them to suggest ways that the commonly espoused motivations of programmers might be different when people work on open source projects as opposed to... View Details
Keywords: by Martha Lagace; Technology
  • 2023
  • Working Paper

'It Wouldn’t Have Mattered Anyway': When Overdetermined Outcomes Justify Our Sins

By: Stephanie C. Lin, Julian J. Zlatev and Dale T. Miller
We identify and document an “overdetermined outcome defense” which occurs when one learns that circumstances besides one’s own actions were sufficient to produce a negative effect (e.g., deciding not to go to the gym, but later discovering that the gym had been... View Details
Keywords: Moral Sensibility; Decision Making; Outcome or Result; Behavior
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  • Article

Consistent Belief in a Good True Self in Misanthropes and Three Interdependent Cultures

By: Julian De Freitas, Hagop Sarkissian, George E. Newman, Igor Grossman, Felipe De Brigard, Andres Luco and Joshua Knobe
People sometimes explain behavior by appealing to an essentialist concept of the self, often referred to as the true self. Existing studies suggest that people tend to believe that the true self is morally virtuous; that is deep inside, every person is motivated to... View Details
Keywords: Concepts; Social Cognition; Moral Reasoning; True Self; Culture; Misanthropy; Behavior; Values and Beliefs; Moral Sensibility
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  • December 2017
  • Article

Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions

By: Lakshmi Ramarajan, Nancy Rothbard and Steffanie Wilk
Across multiple studies, we examine how identity conflict and enhancement within people affect performance in tasks that involve interactions between people through two mechanisms: role-immersion, operationalized as intrinsic motivation, and role-taking,... View Details
Keywords: Identity; Interpersonal Communication; Sales; Performance
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  • Teaching Interest

MBA Required Curriculum Leadership and Organizational Behavior (LEAD)

By: Rakesh Khurana

This course focuses on how managers become effective leaders by addressing the human side of enterprise.

The first modules examine teams, individuals, and networks in the context of:

  • May 2014
  • Article

Representative Evidence on Lying Costs

By: Johannes Abeler, Anke Becker and Armin Falk
A central assumption in economics is that people misreport their private information if this is to their material benefit. Several recent models depart from this assumption and posit that some people do not lie or at least do not lie maximally. These models invoke many... View Details
Keywords: Private Information; Lying Costs; Tax Morale; Representative Experiment; Information; Microeconomics; Taxation; Behavior
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  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

led to chaos or harm. It required extreme teaming. Facing the unprecedented nature of the disaster, multiple temporary, constantly shifting groups of people working separately on different types of problems, and coordinating across... View Details
Keywords: by Amy C. Edmondson; Mining

    Teresa M. Amabile

    Teresa Amabile is the Edsel Bryant Ford Professor, Emerita, at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and... View Details