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- All HBS Web (480)
- Faculty Publications (46)
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- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
All good managers understand the importance of making sure that every member of a team feels personally motivated and necessary throughout the workday, lest their work should stagnate and suffer. But what's the key to igniting creativity,... View Details
Keywords: by Carmen Nobel
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
customers like his product? HBS assistant professor Michael Norton's interest in what motivates seemingly irrational consumer behavior has found a perfect subject in Adrià. To eat at elBulli, customers must navigate a mysterious... View Details
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
show us a way of regaining what we have lost." Another reason for such insecurity, Reinhold Gerbsch proposes, is "the increasing rate of change in the marketplace." Citing an old Buddhist saying, "When the pupil is... View Details
Keywords: by James Heskett
- 12 Oct 1999
- Research & Ideas
The Creativity Maze
To understand the differences between extrinsic and intrinsic motivation, imagine a business problem as a maze. One person might be motivated to make it through the maze as quickly and safely as possible in order to get a tangible reward,... View Details
Keywords: by Teresa Amabile
- 09 Apr 2020
- Research & Ideas
How Social Entrepreneurs Can Increase Their Investment Impact
opportunities, and the investor can channel the profits to other productive uses. In this sense, making an investment rather than a grant can help a firm more effectively combine its profit and mission motives and expand its total impact.... View Details
Keywords: by Rachel Layne
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
to which the trend is a product of nature (declining employee motivation, changing aspirations, shorter-term planning, etc.) or nurture (such things as leadership, hiring policies, organization, incentives, and the job environment they create.) Several respondents... View Details
Keywords: by James Heskett
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
telephone call away. When they have any concerns or suggestions, the CEO will hear them in real time. Professional service firm leaders are always in the midst of their partners and fellow owners, which is one reason we use the phrase... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 20 Sep 2016
- First Look
September 20, 2016
possibility of erasing some of these civil rights gains. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51647 Summer 2016 Journal of Economic Perspectives Motivated Bayesians: Feeling Moral While Acting Egoistically By:... View Details
Keywords: Sean Silverthorne
- 17 Jun 2002
- Research & Ideas
Entrepreneurship in Asia and Foreign Direct Investment
research, the relationship that exists between FDI and local entrepreneurship in Asia may be one important reason why certain Asian countries developed differently from others, despite surface similarities. This angle on FDI may offer a... View Details
Keywords: by Martha Lagace
- 12 Oct 2006
- First Look
First Look: October 12, 2006
danger, or pride motivates greater effort). But emotions can also be at odds with rational behavior (e.g., when pain avoidance leads to an unwillingness to confront difficult decisions, or shame leads to cover-ups, or hubris leads to... View Details
Keywords: Sean Silverthorne
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
the Harvard Kennedy School—explored this shift in a recent essay in the Journal of the American Medical Association. We asked them to discuss their reasons in an Q&A exchange via email. Danielle Kost: You argue that sustainability and... View Details
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
the TV. A few mouths actually dropped open. Of course, some people thought the customer was wrong. "He doesn't understand." "He needs to be educated." "The reason why . . . ." But they were in the minority.... View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
rules but that used to be often tolerated. However, two important reasons suggest that moral gray zones are here to stay. First, moral gray zones involve tacit managerial approval. Thus, it is not because employees are more highly... View Details
Keywords: by Martha Lagace
- 22 Dec 2003
- Research & Ideas
How to Build a Better Board
you put together. The basic motivating pressures for change inside the boardroom, I think, should be, "How do we do a better job? And to do a better job we've got to use the limited time we have efficiently, and we've got to get the... View Details
Keywords: by Martha Lagace
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
pinpoint a customer’s motive more precisely than for people who use the service casually or merely as a preference. That may help companies carefully tailor both marketing and service for their most valuable customers, the authors find.... View Details
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
achieved, they forfeit their pledge to a friend or charity. The reason the strategy works, says Norton, is that instead of prohibiting behavior, as most diets do, it allows users to continue their behavior if they want to—but also sets up... View Details
- 29 May 2007
- First Look
First Look: May 29, 2007
to extreme, alternative in a choice set. The term extremeness avoidance has been used to describe the reason underlying this phenomenon. In this research, we argue that extremeness avoidance behavior depends on assortment type, with... View Details
Keywords: Martha Lagace
- 12 Feb 2013
- First Look
First Look: Feb. 12
immediately despite not knowing what the incumbent is up to based on the preannouncement observed. Sweatshop Labor Is Wrong Unless the Shoes Are Cute: Cognition Can Both Hurt and Help Motivated Moral View Details
Keywords: Sean Silverthorne
- 12 Sep 2017
- First Look
First Look at New Research and Ideas, September 12, 2017
potential for improvement as a reason to avoid the action. In an experiment, making more salient how a donation could be improved significantly decreases giving. Self-serving motives dramatically magnify the... View Details
Keywords: Carmen Nobel
- 13 Sep 2006
- Op-Ed
Rising CEO Pay: What Directors Should Do
Criticisms of CEO pay have two related themes: It is too high, and it not closely related to company performance. These problems persist for complex reasons even as directors worry about them. The most significant View Details
Keywords: by Jay W. Lorsch