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      • September 2005 (Revised October 2005)
      • Module Note

      The Marketing of Innovations: Module II: The Psychology of Innovations

      By: John T. Gourville
      Keywords: Innovation and Invention; Product Marketing; Social Psychology
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      Gourville, John T. "The Marketing of Innovations: Module II: The Psychology of Innovations." Harvard Business School Module Note 506-016, September 2005. (Revised October 2005.)
      • April 2005
      • Module Note

      Team Processes: Instructor's Overview

      By: Jeffrey T. Polzer
      Describes the cases and exercises that comprise the Team Processes module of the Leading Teams course. Also describes the sequence in which the materials are used, along with the connections and transitions among the materials. View Details
      Keywords: Groups and Teams; Curriculum and Courses; Management Practices and Processes
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      Polzer, Jeffrey T. "Team Processes: Instructor's Overview." Harvard Business School Module Note 405-008, April 2005.
      • April 2005 (Revised April 2005)
      • Background Note

      Corporate Strategy: Course Introduction

      By: Bharat N. Anand
      Describes the objectives of the Corporate Strategy course; the conceptual framework used in the course; some central principles of corporate strategy that emerge from this framework; and the modular structure of the course, together with the topics each module covers. View Details
      Keywords: Curriculum and Courses; Framework; Corporate Strategy
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      Anand, Bharat N. "Corporate Strategy: Course Introduction." Harvard Business School Background Note 705-482, April 2005. (Revised April 2005.)
      • March 2005 (Revised June 2006)
      • Case

      Sun Microsystems, Inc.: Web Services Strategy

      By: Thomas R. Eisenmann and Fernando Suarez
      Microsoft and IBM have excluded Sun Microsystems from the board of the Web Services Interoperability Organization (WS-I), an industry consortium that will shape the evolution of Web services standards. Sun managers must decide whether to join WS-I as a contributing... View Details
      Keywords: Information Technology; Standards; Corporate Governance; Power and Influence; Web Services Industry; Information Technology Industry
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      Eisenmann, Thomas R., and Fernando Suarez. "Sun Microsystems, Inc.: Web Services Strategy." Harvard Business School Case 805-095, March 2005. (Revised June 2006.)
      • January 2005 (Revised August 2007)
      • Exercise

      Letter Writing Exercise

      By: Frances X. Frei and Hanna Rodriguez-Farrar
      Provides an opportunity for students to experience first-hand how service companies respond to customer feedback. The corresponding module note further describes the exercise. View Details
      Keywords: Customer Focus and Relationships; Communication; Service Industry
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      Frei, Frances X., and Hanna Rodriguez-Farrar. "Letter Writing Exercise." Harvard Business School Exercise 605-056, January 2005. (Revised August 2007.)
      • January 2005 (Revised March 2008)
      • Exercise

      New Service Design Exercise

      By: Frances X. Frei
      Used in the second module of a course on Managing Service Operations, which addresses the design of sustainable service models (606-031). Provides an opportunity for students to design a new service offering, paying careful attention to the link between strategic... View Details
      Keywords: Design; Management; Service Operations; Strategy
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      Frei, Frances X. "New Service Design Exercise." Harvard Business School Exercise 605-053, January 2005. (Revised March 2008.)
      • December 2004 (Revised December 2009)
      • Module Note

      Module III: Moral Leadership Class Summaries

      By: Sandra J. Sucher
      Presents summaries for the The Moral Leader course. View Details
      Keywords: Moral Sensibility; Leadership; Power and Influence
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      Sucher, Sandra J. "Module III: Moral Leadership Class Summaries." Harvard Business School Module Note 605-052, December 2004. (Revised December 2009.)
      • November 2004
      • Tutorial

      Principles of Microeconomics for Strategists

      By: Felix Oberholzer-Gee, Pai-Ling Yin and Elizabeth Raabe
      Reviews microeconomic principles from a business strategy perspective, using the digital music industry as context. Contains three modules: demand, supply, and equilibrium. The demand module discusses the willingness to pay, market demand, price elasticity, and... View Details
      Keywords: Business Strategy; Supply and Industry; Demand and Consumers; Microeconomics; Balance and Stability; Price; Cost; Revenue; Music Industry
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      "Principles of Microeconomics for Strategists." Harvard Business School Tutorial 705-801, November 2004.
      • November 2004 (Revised April 2010)
      • Module Note

      Module II: Moral Reasoning Class Summaries

      By: Sandra J. Sucher
      Presents class summaries for the The Moral Leader course. View Details
      Keywords: Decision Making; Moral Sensibility; Leadership; Cognition and Thinking
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      Sucher, Sandra J. "Module II: Moral Reasoning Class Summaries." Harvard Business School Module Note 605-046, November 2004. (Revised April 2010.)
      • October 2004 (Revised July 2006)
      • Background Note

      The Professional Services Course

      By: Ashish Nanda
      Outlines the conceptual framework, module structure, and service flow of an MBA course on professional services. View Details
      Keywords: Personal Development and Career; Leadership
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      Nanda, Ashish. "The Professional Services Course." Harvard Business School Background Note 905-046, October 2004. (Revised July 2006.)
      • September 2004 (Revised November 2012)
      • Module Note

      Module I: Moral Challenge Class Summaries

      By: Sandra J. Sucher
      What is a moral challenge? Explores four main types of moral challenge: the challenge of survival, the conflict between "two rights," a moral dilemma—or situation in which it is impossible to satisfy conflicting moral obligations and commitments—and the challenge of... View Details
      Keywords: Decision Choices and Conditions; Moral Sensibility; Values and Beliefs; Leadership; Problems and Challenges; Conflict of Interests
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      Sucher, Sandra J. "Module I: Moral Challenge Class Summaries." Harvard Business School Module Note 605-036, September 2004. (Revised November 2012.)
      • October 2003 (Revised November 2003)
      • Module Note

      Organizing to Learn Module Note

      By: Amy C. Edmondson
      Teaches a framework for managing in dynamic or uncertain organizational contexts, designed for either MBA or Executive Education courses. Offers a new perspective on how managers can help stimulate and guide a collective learning process in their organizations. The... View Details
      Keywords: Learning; Business Strategy
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      Edmondson, Amy C. "Organizing to Learn Module Note." Harvard Business School Module Note 604-031, October 2003. (Revised November 2003.)
      • September 2003
      • Module Note

      Managing the Competing Goals of Work and Life

      By: Leslie A. Perlow
      Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture. View Details
      Keywords: Working Conditions; Goals and Objectives; Organizational Culture; Work-Life Balance; Value
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      Perlow, Leslie A. "Managing the Competing Goals of Work and Life." Harvard Business School Module Note 404-063, September 2003.
      • August 2003 (Revised August 2024)
      • Case

      Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

      By: Regina E. Herzlinger and John McDonough
      Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details
      Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry
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      Herzlinger, Regina E., and John McDonough. "Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment." Harvard Business School Case 304-009, August 2003. (Revised August 2024.)
      • June 2003
      • Module Note

      Managing Segments-Module Note

      By: Das Narayandas
      Describes the Managing Segments module of the Business Marketing course. View Details
      Keywords: Marketing; Curriculum and Courses; Business Education
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      Narayandas, Das. "Managing Segments-Module Note." Harvard Business School Module Note 503-070, June 2003.
      • June 2003
      • Module Note

      Control in Inter-organizational Settings

      By: V.G. Narayanan
      Describes the main themes of the module on control in interorganizational settings, which instructors can teach as part of a second-year MBA course on control. Identifies the root causes of control problems in interorganizational settings and identifies principles for... View Details
      Keywords: Curriculum and Courses; Governance Controls; Policy; Organizational Design; Problems and Challenges
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      Narayanan, V.G. "Control in Inter-organizational Settings." Harvard Business School Module Note 103-079, June 2003.
      • June 2003
      • Module Note

      Design and Implementation of Activity-Based Cost Systems

      By: V.G. Narayanan
      Describes the main themes of the module on the design and implementation of an activity-based costing (ABC) system. Instructors can teach this module to second-year MBA students who have been exposed to activity-based costing in their first-year core accounting... View Details
      Keywords: Cost Accounting
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      Narayanan, V.G. "Design and Implementation of Activity-Based Cost Systems." Harvard Business School Module Note 103-075, June 2003.
      • May 2003
      • Module Note

      Building Capabilities for Experimentation, Learning, and Prototyping

      By: Stefan H. Thomke
      Describes the conceptual foundations and pedagogy for a module on managing experimentation, learning, and prototyping in the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Shows how... View Details
      Keywords: Service Delivery; Product Development; Learning; Technological Innovation; Information Technology; Management
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      Thomke, Stefan H. "Building Capabilities for Experimentation, Learning, and Prototyping." Harvard Business School Module Note 603-089, May 2003.
      • May 2003
      • Module Note

      Managing Development Networks

      By: Stefan H. Thomke
      Describes the concepts and pedagogy for a module on understanding and managing product development networks between firms and within firms and among products themselves. Introduces students to the increasingly important role of networks in the development of new... View Details
      Keywords: Product Development; Resource Allocation; Research and Development; Networks; Design; Groups and Teams
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      Thomke, Stefan H. "Managing Development Networks." Harvard Business School Module Note 603-091, May 2003.
      • May 2003
      • Module Note

      Product Development Process Design and Improvement

      By: Stefan H. Thomke
      Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details
      Keywords: Product Development; Design; Performance Improvement; Innovation and Management; Information Technology; Customers; Information Management; Business Processes; Learning; Transformation; Service Operations
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      Thomke, Stefan H. "Product Development Process Design and Improvement." Harvard Business School Module Note 603-090, May 2003.
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