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Publications

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  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

ranging from minor modifications to major new innovations. The user-friendly tools, often integrated into a package we call a "tool kit for customer innovation," deploy new technologies like computer simulation and rapid... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

misconduct, or recidivism. We extend our analysis to explore the differential treatment of ethnic minorities and find similar patterns of "in-group" tolerance. Our evidence is inconsistent with a simple Bayesian View Details
Keywords: Dina Gerdeman
  • 09 Dec 2014
  • First Look

First Look: December 9

  Publications December 2014 Academy of Management Journal Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises By: Battilana, Julie, Metin Sengul, Anne-claire Pache, and Jacob Model... View Details
Keywords: Sean Silverthorne
  • 09 Mar 2010
  • First Look

First Look: March 9

of Central America does more than just advance our understanding of the national and global consequences of the Panama Canal and the imperialist motives and influences of the United States. In an age where everyone is looking for new View Details
Keywords: Martha Lagace
  • 01 Dec 2020
  • News

Digital Health Care: Empowering Consumers

these trends? Professor Regina Herzlinger on creating breakthrough services, products, and business models in health care Consumers are busy. It used to be that we called health care consumers “patients,” as in “wait and be patient.” But... View Details
Keywords: April White
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

overweighting of minor (but easy to evaluate) attributes that would be overlooked under an all-inclusive price format. The effect of price partitioning on demand can be detrimental or beneficial, consistent with existing conflicting... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big... View Details
Keywords: by Sean Silverthorne
  • 24 Aug 2010
  • First Look

First Look: August 24

magnitude of 3% to 7% lower than corresponding buy-and-hold fund returns. Using factor models of risk and the estimated dollar-weighted performance gap, we find that the real alpha of hedge fund investors is close to zero. In absolute... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

processes? This question is particularly urgent in the U.S. health-care industry, where problems occur often and consequences range from minor inconveniences to serious patient harm. The authors examine the effectiveness of organizational... View Details
Keywords: by Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

pharmaceutical sales teams in Belgium and sports teams in Canada. These results suggest that a minor adjustment to employee bonuses-shifting the focus from the self to others-can produce measurable benefits for employees and... View Details
Keywords: Sean Silverthorne
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

billion at the end of 2007. Lan is at an interesting point in history as the low-cost model was recently implemented. While early results have been strong, observers wonder if the airline can successfully manage three disparate business... View Details
Keywords: Martha Lagace
  • 20 Dec 2016
  • First Look

December 20, 2016

forthcoming Research in Organizational Behavior The Dynamic Componential Model of Creativity and Innovation in Organizations: Making Progress, Making Meaning By: Amabile, Teresa M., and Michael G. Pratt Abstract—Leveraging insights gained... View Details
Keywords: Carmen Nobel
  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

Abstract Stigmatized minorities may have an advantage in persuading majority group members during some face-to-face interactions due to the greater self-presentational demands such interactions elicit. In contrast to View Details
Keywords: Martha Lagace
  • 27 Sep 2016
  • First Look

September 27, 2016

increased resource utilization (i.e., longer average length of stay) for both minor and major teaching hospitals, relative to a control group of non-teaching hospitals. We find limited evidence of negative effects on quality as measured... View Details
Keywords: Sean Silverthorne
  • Web

HBS - Financials | From the CFO

dollars in tuition revenue for fiscal 2021. Second, the pandemic forced Executive Education to pivot from its entirely in-person learning model to an all-virtual portfolio. Designing and implementing such a portfolio from the ground up... View Details
  • 30 Mar 2017
  • News

Negotiating Peace in Canada's Largest Rainforest

for us meant you could agree to the whole although maybe individual parts were difficult for you. The incentive for that was that if we achieved this, implementation became highly probable. It meant that if we failed, or if we had a majority report and a View Details
  • 28 Jun 2016
  • First Look

June 28, 2016

concentration of Korean self-employment in dry cleaners is 34 times greater than other immigrant groups, and Gujarati-speaking Indians are similarly 108 times more concentrated in managing motels. We develop a model of social interactions... View Details
Keywords: Sean Silverthorne
  • 05 May 2022
  • Blog Post

Celebrating Asian American & Pacific Islander Heritage Month at HBS

when I truly learned about the Asian American identity. It felt liberating. For the first time, I was able to put words to what I felt and saw growing up. Model Minority Myth. Perpetual Foreigner Stereotype.... View Details
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

in others and show that all these definitions are equivalent. We then introduce a new class of substitutable preferences that allows us to model intermediaries with production capacity. We also prove that substitutability is preserved... View Details
Keywords: Dina Gerdeman
  • 09 Sep 2009
  • First Look

First Look: September 9

  Working PapersOperational Failures and Problem Solving: An Empirical Study of Incident Reporting Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Operational failures occur in all industries with consequences that range from View Details
Keywords: Martha Lagace