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Show Results For
- All HBS Web
(5,366)
- People (21)
- News (1,849)
- Research (2,809)
- Events (6)
- Multimedia (17)
- Faculty Publications (902)
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
for competitors. Tesco’s Stumble into the US MarketUK retailer Tesco was very successful penetrating foreign markets—until it set its sights on the United States. What Mark Zuckerberg Can Learn About Crisis Leadership from StarbucksWhile Starbucks CEO Kevin Johnson... View Details
- 09 Feb 2018
- News
Colleges and businesses team up to fill demand for skilled workers
- 01 Apr 1997
- News
Management Update Launched
Walter Kiechel (MBA/JD '77), a prominent business journalist, was named Harvard Business Review's new publisher in January. For almost two decades, Kiechel was on the masthead of Fortune as he rose up the ranks from reporter/researcher in... View Details
Keywords: Judith A. Ross
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving business... View Details
Keywords: by Pamela Reynolds
- Blog
Up Close: A Return to In-Person Executive Education Programs
When Greg Reisch added emergency services to his role as associate director of facilities management for Harvard Business School's Executive Education Programs, it was with a clear understanding of what that would entail—perhaps an... View Details
- July 2024
- Case
Living up to Purpose and Performance at Parker Hannifin
By: Hubert Joly, Alicia Dadlani and Martha Hostetter
In 2019, Parker Hannifin, one of the world’s largest manufacturers of motion and control technologies, did something unusual for an industrial company: it created a purpose statement. Even though it already had a clear business strategy and longstanding culture of... View Details
Keywords: Mission and Purpose; Health Pandemics; Leadership; Business or Company Management; Organizational Culture; Business Strategy; Communication Strategy; Manufacturing Industry; Industrial Products Industry; Cleveland; Ohio; United States
Joly, Hubert, Alicia Dadlani, and Martha Hostetter. "Living up to Purpose and Performance at Parker Hannifin." Harvard Business School Case 525-015, July 2024.
- 02 Apr 2007
- Lessons from the Classroom
Making the Move to General Manager
jobs, who are 'the general manager in the middle' who have the incredibly difficult job of managing up, down, and across the organization. "The cases are designed to get smart people to see different... View Details
Keywords: by Martha Lagace
- 05 Feb 2013
- News
The Abraham Lincoln School of Management
- July 2003 (Revised June 2004)
- Case
Managing Business Risk of Information Technology
By: Richard L. Nolan and Robert D. Austin
Sets up a situation in which participants must create presentations that assess the IT risk of a large company. View Details
Nolan, Richard L., and Robert D. Austin. "Managing Business Risk of Information Technology." Harvard Business School Case 604-004, July 2003. (Revised June 2004.)
- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
constraint. Among destroyers of creativity, or “creativity killers,” as I call them, excessive constraint is probably number one. When people are supposed to be coming up with new ideas or solving complex problems in new ways, they need... View Details
Keywords: by Danielle Kost
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
Professor Mukti Khaire's challenge to management students is lofty, even by Harvard MBA standards. Don't just change the way people live, change the way they think. Change culture. In her new elective course, Creative High-Impact... View Details
- 16 Mar 2021
- News
The Management Case for Inclusionary Corporate Purpose
- 21 May 2014
- Lessons from the Classroom
CORe: HBS Powers Up Online Program on Business Fundamentals
As a Harvard Business School professor for 20 years, V.G. Narayanan has significant experience using the School's pioneering case method to teach business concepts—introducing a real-world management problem, and then using the Socratic... View Details
- December 2004 (Revised April 2006)
- Case
Managing a Public Image: Rob Thomas
By: Robin J. Ely and Ingrid Vargas
Rob Thomas describes some of the challenges he has faced as a white, middle-aged man who is managing director of a mid-size consulting firm where he is committed to increasing staff gender and racial diversity. Unwilling to risk the disapproval of any constituency,... View Details
Ely, Robin J., and Ingrid Vargas. "Managing a Public Image: Rob Thomas." Harvard Business School Case 405-054, December 2004. (Revised April 2006.)
- 21 Feb 2023
- Research & Ideas
Are Your Employees Passing Up Incentives? Try Promoting the Programs More
billions of dollars on wellness programs each year, underwriting gym memberships and offering other perks, yet analyses find only a third or so of employees at US companies take advantage of these programs. Over half of American workers don’t sign View Details
Keywords: by Scott Van Voorhis
- 2010
- Simulation
Change Management Simulation: Power and Influence
By: Linda A. Hill and William Q. Judge
In this single-player simulation, students play one of two roles at a sunglass manufacturing firm and face the challenges associated with implementing an organization-wide environmental sustainability initiative. The initiative seeks to change raw material inputs in... View Details
- 01 Apr 1997
- News
Managing a Master
that city. An avid jazz fan, he dropped into a local club to check out a young trumpeter he'd heard about. Arrendell remembers, "I was impressed - Wynton was hot. Since we were the only two black guys in the place, he came up to me after... View Details
Keywords: Jeff Lazar
- 13 Apr 2023
- News
Cyber Risk Is Growing. Here’s How Companies Can Keep Up
- 19 Oct 2021
- Research & Ideas
Fed Up Workers and Supply Woes: What's Next for Dollar Stores?
Retailers should be ecstatic. Last year was dismal amid the pandemic, with plunging revenue and record bankruptcies. But this year things have turned around. For instance, retail sales in April through June were up 28.2 percent from the... View Details