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  • All HBS Web  (3,330)
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    • Research  (1,971)
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  • All HBS Web  (3,330)
    • People  (20)
    • News  (846)
    • Research  (1,971)
    • Events  (15)
    • Multimedia  (7)
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  • September 2002 (Revised October 2002)
  • Case

Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL)

By: Dorothy A. Leonard and David Kiron
Jet Propulsion Laboratory (JPL) faces a serious loss of knowledge--both because of the "faster, better, cheaper" mandate for Mars missions and from the retirement of key personnel. An extensive knowledge management system for NASA/JPL includes formal knowledge-capture... View Details
Keywords: Knowledge Management; Knowledge Dissemination; Leadership Development; Internet and the Web; Risk and Uncertainty; Organizational Culture; Retirement; Human Resources; Human Capital
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Leonard, Dorothy A., and David Kiron. "Managing Knowledge and Learning at NASA and the Jet Propulsion Laboratory (JPL)." Harvard Business School Case 603-062, September 2002. (Revised October 2002.)
  • Article

An Integrated Decision-Making Approach for Improving European Air Traffic Management

By: Yael Grushka-Cockayne, Bert De Reyck and Zeger Degraeve
We develop a multistakeholder, multicriteria decision-making framework for Eurocontrol, the European air traffic management organization, for evaluating and selecting operational improvements to the air traffic management system. The selected set of improvements will... View Details
Keywords: Decision Making; Framework; Operations; Performance Improvement; Government Administration; Air Transportation Industry; Europe
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Grushka-Cockayne, Yael, Bert De Reyck, and Zeger Degraeve. "An Integrated Decision-Making Approach for Improving European Air Traffic Management." Management Science 54, no. 8 (August 2008): 1395–1409.
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

Summing Up Many of this month's respondents appear to agree that business management is a profession, but certification will do little to influence its practice. Of course, we may have a bit of a response bias here, since respondents... View Details
Keywords: by James Heskett
  • Web

General Management Curriculum - Faculty & Research

General Management Overview Faculty Curriculum Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Leadership and Corporate Accountability In this course, students learn about the complex responsibilities facing... View Details
  • TeachingInterests

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

  • 26 Jan 2015
  • Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

pressure, alcoholism, mental illness. Even so, the connections between job pressures and health—and what management can do to address the problem—have been little studied. “We have not placed a lot of emphasis on the role of workplace... View Details
Keywords: by Michael Blanding; Health
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

While Dell China's organization had American attributes, and while higher-level management interaction with international departments was common, its day-to-day management... View Details
Keywords: by Garry Emmons
  • 29 Oct 2007
  • HBS Case

Marketing Maria: Managing the Athlete Endorsement

increasingly turn to athletes to promote their products. The marketing executives I spoke with told me they value these endorsements especially because it is getting more and more difficult to reach a wide group of consumers using... View Details
Keywords: by Sarah Jane Gilbert; Sports
  • Web

Online Leadership and Management Courses | HBS Online

favorite part of the program was interacting with my cohort members. I shared valuable experiences and feedback and was able to be a thought partner around strategies and best practices. Raymond Porch View Details
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

for natural gas, and to create derivative supply contracts that could help customers manage the risks of demand volatility and price swings more effectively than before. In this way, Skilling and his colleagues solved a major contracting... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • Teaching Interest

Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)

Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details

  • 14 Sep 2012
  • Working Paper Summaries

What Do Managers Do? Exploring Persistent Performance Differences among Seemingly Similar Enterprises

An abstract is unavailable at this time. View Details
Keywords: by Robert Gibbons & Rebecca Henderson
  • Article

The Impact of the 'Open' Workspace on Human Collaboration

By: Ethan Bernstein and Stephen Turban
Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details
Keywords: Open Office; Transparency; Collaboration; Collective Intelligence; Workspace; Workspace Design; Architecture; Cubicles; Boundaries; Spatial Boundaries; Human Behavior; Propinquity; Co-location; Interaction; Sociometers; People Analytics; Buildings and Facilities; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Networks; Social and Collaborative Networks; Information Technology; United States
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Bernstein, Ethan, and Stephen Turban. "The Impact of the 'Open' Workspace on Human Collaboration." Art. 239. Philosophical Transactions of the Royal Society B, Biological Sciences 373, no. 1753 (August 19, 2018).
  • 01 Mar 2018
  • News

Research Brief: A Path to Moral Management

Eugene Soltes (photo by Russ Campbell) Eugene Soltes (photo by Russ Campbell) Making ethical and moral decisions in business can be murky and is difficult to teach in the vacuum of a business school classroom, argues Associate Professor... View Details
Keywords: Jennifer Myers
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

Conference on November 7. Beaulieu's research focuses on many aspects of healthcare—including contracting, quality competition in managed care, and human capital management and performance measurement. At... View Details
Keywords: by Martha Lagace; Health
  • Web

Technology & Operations Management Curriculum - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Technology and Operations Management (TOM) This... View Details
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home entertainment—and nearly killed... View Details
Keywords: by James Heskett
  • January 1999 (Revised September 2004)
  • Background Note

International Entrepreneurship: Managing and Financing Ventures in the Global Economy - Overview

International Entrepreneurial Finance is the study of allocation of scarce resources by and to entrepreneurs in international settings. This note provides an overview of "International Entrepreneurial Finance," a second-year MBA course developed and taught at Harvard... View Details
Keywords: Entrepreneurship; Globalization; Finance
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Kuemmerle, Walter. "International Entrepreneurship: Managing and Financing Ventures in the Global Economy - Overview." Harvard Business School Background Note 899-148, January 1999. (Revised September 2004.)
  • 03 Jun 2020
  • Blog Post

How to Thrive as a Remote Manager and Employee

they need to succeed by reviewing these tips and implementing what works for you and your company. Remote Work Management Practices: Weekly 1:1 meetings with your direct reports by video call Weekly group video calls with teams Optional... View Details
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

masks. We recently asked Harvard Business School professors whose research and expertise traverse topics related to remote work what advice they would offer managers and executives actively seeking to navigate these points of friction.... View Details
Keywords: by Kristen Senz
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