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  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

actions, and we can devise decision rules that depend on superstitions. All of these are unlikely to serve us well in the competition for survival. We must not confuse optimization with value creation or... View Details
Keywords: by Michael C. Jensen
  • 06 Oct 2015
  • First Look

October 6, 2015

our understanding of the psychology behind consumers' decision making, their interactions with other consumers, and the effects of societal factors on consumption. The Cambridge Handbook of Consumer Psychology will act as a valuable guide... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

those who are less familiar with them. For some companies, visualization tools have been key to getting everyone (even those who fear numbers and math) to use data to inform their decisions and actions. Unfortunately, the consensus among... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 27 Feb 2024
  • Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

attitudes toward a hypothetical e-commerce company and its commitment to DEI depending on what they learned about disclosure rules and the company’s method of sharing the information. They organized the test into five groups based on... View Details
Keywords: by Shalene Gupta
  • 01 Sep 2009
  • First Look

First Look: September 1

to commit to the next major tranche of the investment. Charged with finalizing her decision in less than 24 hours, Seidenberg weighed the pros and cons of the next round of financing. Was it really possible to pull together such a broad... View Details
Keywords: Martha Lagace
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

from Michael Dell to Steve Jobs, have faced their own allegations of wrongdoing, but still managed to build remarkable enterprises. At the same time, many white-collar criminals also break rules in the process of believing they are on the... View Details
Keywords: by Carmen Nobel; Financial Services
  • 07 Jul 2008
  • Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

performance, and penalize failures Conducting routine, systematic audits of critical decisions by key executives where the rules of the road are clearly ambiguous Helping senior executives avoid the two... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

Behavioral Decision Making The Impact of 'Display-Set' Options on Decision-Making By: Karmarkar, Uma R. Abstract—The way a choice set is constructed can have a significant influence on how individuals perceive and evaluate their options... View Details
Keywords: Sean Silverthorne
  • 16 Aug 2011
  • First Look

First Look: August 16

Publication:American Economic Journal: Microeconomics (forthcoming) Abstract We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

reportedly linked to job-related misery. In a landmark ruling in 2019—the first of its kind—a French court found that a number of executives at France Télécom had fostered an environment of institutional harassment in the ruthless means... View Details
Keywords: by Michael Blanding
  • Research Summary

Management Control Systems in Multiunit Companies

By: Tatiana Sandino

Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details

  • 22 May 2007
  • First Look

First Look: May 22, 2007

J. Gomes, Laurence J. Kotlikoff, and Luis M. Viceira Abstract Governments are known for procrastinating when it comes to resolving painful policy problems. Whatever the political motives for waiting to decide, procrastination distorts economic View Details
Keywords: Martha Lagace
  • 13 Nov 2012
  • First Look

First Look: November 13

Chen Abstract The explosion of multinational activities in recent decades is rapidly transforming the global landscape of industrial production. But are the emerging clusters of multinational production the rule or the exception? What... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

the number of players globally tops 3 billion, the paper says. “People don’t realize how pervasive games are,” Amano says. “They are larger than music and movies combined.” Amano and Simonov analyzed the decisions made by 2.5 million... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • April 2023
  • Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
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  • 17 Jan 2018
  • Research & Ideas

If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer

studies support an economic idea known as Tournament Theory, which says that as pay differences between job levels increase, the value of receiving a promotion also rises—spurring employees to put in more effort. “People make work View Details
Keywords: by Dina Gerdeman
  • January 2020
  • Case

A Tough Call: SEAL Team Leader in Kandahar (A)

By: George A. Riedel
The case, which is a disguised version of real events, is set in Kandahar, Afghanistan (2013) during the long running Afghan war. Lt. Paul Rickson, a Navy SEAL Platoon Commander, is leading a team of 30 U.S. and Afghan soldiers on a mission to clear hostile forces in... View Details
Keywords: War; Leadership; Risk and Uncertainty; Safety; Decision Choices and Conditions; Afghanistan
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  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

if you're not up to speed. So, being ready to quickly adjust to new rules is key. In the US, it's more about the private sector setting the pace. If your company can get ahead and help define the privacy rules, that puts you at a huge... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne

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