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- Faculty Publications (71)
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- All HBS Web (201)
- Faculty Publications (71)
- 21 Apr 2009
- First Look
First Look: April 21, 2009
lifetime value (CLV) has emerged as an important metric to manage and grow customers. Marketing scholars have written many books and articles on this topic. However, most of this research has focused on... View Details
Keywords: Martha Lagace
- 23 Mar 2010
- First Look
First Look: March 23
Cases & Course Materials The Congressional Oversight Panel's Valuation of the TARP Warrants (A) Carliss Y. BaldwinHarvard Business School Case 210-035 The Congressional Oversight Panel wants to value the warrants issued to the... View Details
Keywords: Martha Lagace
- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
Growing Up Creative: Nurturing a Lifetime of Creativity. More recently, Amabile drew on that interview and subsequent correspondence with Irving for an article she wrote for a special section on creativity in American Psychologist.... View Details
Keywords: by Mallory Stark & Martha Lagace
- 01 Jun 2009
- News
Cynthia Carroll
executive table. I do think, however, we’re setting a good pace for change. We’ve introduced an approach we call One Anglo that’s based on the core values that underpin the company in all its activities. With the support of the executive... View Details
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
How did the pipeline grow? Did we add lower- or higher-profit and lifetime value customers? Are we targeting shorter or longer selling-cycle prospects? What are the implications for the "center of... View Details
Keywords: by Sean Silverthorne
- 01 Apr 2002
- News
Q&A - Mark Fields
proceeded to close an assembly plant last year to take down capacity by 25 percent. We also reduced our indirect workforce by 20 percent, becoming one of the first major Japanese companies to take such a decisive step. Lifetime employment... View Details
- 25 Nov 2014
- First Look
First Look: November 25
that converts benefits reform first into changes to retirees' consumption paths and then into a net effect on social welfare. I calibrate that framework using recently produced data on Social Security beneficiaries by lifetime income... View Details
Keywords: Carmen Nobel
- 25 Aug 2022
- News
The Exchange: The Road Ahead for Crypto
it took centuries for paper currency to evolve from a concept to reality. Meanwhile, bitcoin has been around for about a decade. Can you help situate us in the lifetime of this technology? Scott Duke Kominers: One of the points we make in... View Details
- 01 Mar 2005
- News
In the Blood
year, one of our competitors bred over 180 mares to several of his stallions. We have a customer base that comes to us because we limit our books, creating some scarcity value that appeals to the people willing to pay to get these... View Details
- 26 May 2022
- News
Bidding Up
overestimating the value of an item—and overpaying for it. Nobel Committee: In the 1960s, Robert Wilson started to investigate auctions with a common value. That is, a value which is unknown beforehand, but... View Details
- 09 Dec 2014
- First Look
First Look: December 9
The survey showed, for instance, that 1) the highly educated, ambitious women and men of HBS don't differ much in terms of what they value and hope for in their lives and careers; 2) it simply isn't true that a large proportion of HBS... View Details
Keywords: Sean Silverthorne
- 01 Jun 2023
- News
Alumni and Faculty Books
Edited by Margie Kelley Alumni Books The Boxer of Quirinal By John Barr (MBA 1972) Red Hen Press All animals struggle to survive. In John Barr’s poems, the success of the heron hunting, the albatross breeding, the inchworm spinning give proof of life. But for us that... View Details
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
business backstage. This book provides an overview of both the product on stage and the industry that makes it possible. While the industry’s product has unique supply and demand characteristics, it is still an industry, with economic inputs, business models,... View Details
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
distinguish between these mechanisms. Approaches that seek to identify true value from demand, without specifying mechanisms behind this wedge, are most useful when researchers are interested in evaluating allocation policies that... View Details
Keywords: Sean Silverthorne
- 01 Feb 1998
- News
Running Up the Score
it happens), they often see dollar signs first and foremost. Salaries are soaring - even a journeyman player can earn in a few seasons what the average fan makes in a lifetime - and ever-increasing revenues are required to fund expanding... View Details
Keywords: Garry Emmons
- Web
Contemporary Black Artists at Harvard Business School | Baker Library | Bloomberg Center | Harvard Business School
racism rather than a critique of categories of race.” In this multimedia work, Jackson employs color and collage to investigate the value of human life in public space. The silkscreened documentary images and photographs are from her... View Details
- 24 May 2023
- News
Balancing Acts
valued at over $750 billion. The former vice chairman of Citigroup, he recently joined Lazard as president—and continues to draw on the foundational values that have shaped him, with an eye to paying it... View Details
- 08 Oct 2013
- First Look
First Look: October 8
countless incremental fixes-attacking fraud, reducing errors, enforcing practice guidelines, making patients better "consumers," implementing electronic medical records-but none have had much impact. It's time for a fundamentally new strategy. At its core is... View Details
Keywords: Sean Silverthorne
- 01 Dec 2018
- News
Hard Choices
much in the employer’s interest to also be there for them. I ask you, does it maximize profit to treat customers well by selling them products that represent good value for the money, or is it best to charge them as much as you can while... View Details
Keywords: Seth Klarman (MBA 1982)
- 01 Mar 2013
- News
Making Change
much a start-up has to fail in order to be successful. It took us several iterations to get there. I was also surprised at the degree to which the private sector accepts or even values start-up failure compared with the nonprofit sector,... View Details