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    Our Work-from-Anywhere Future

    The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while... View Details
    • Research Summary

    Cooperation and Solidarity

    A third line of work explores the determinants of cooperative behavior within groups specifically the phenomenon of solidarity, which is understood as pro-social helping behavior which is not likely to be reciprocated directly by the receiver. Such behavior can be... View Details
    • July 1991 (Revised October 1995)
    • Case

    KPMG Peat Marwick: The Shadow Partner

    By: Robert G. Eccles Jr.
    KPMG Peat Marwick executives needed to decide whether to fund full development of "The Shadow Partner," the name coined to describe a worldwide information network that would link all KPMG professionals to each other and to a wealth of data bases and information... View Details
    Keywords: Information Management; Data and Data Sets; Knowledge Management; Knowledge Use and Leverage; Networks; Partners and Partnerships; Information Technology
    Related
    • 16 May 2023
    • In Practice

    After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

    Like: Why Digital Is a State of Mind, Not Just a Skill Set Tech Hubs: How Software Brought Talent and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Feedback or ideas to share? Email the Working Knowledge... View Details
    Keywords: by Avery Forman; Technology; Financial Services
    • 01 Feb 2022
    • Book

    Innovation Isn’t Just for Startups: How Big Companies Can Succeed

    runs), and scaling (the development of a full-fledged new product or service). "Becoming a corporate explorer is not a route to a safe or easy career." The authors share the stories of influential explorers, such as retired IBM manager... View Details
    Keywords: by Lane Lambert
    • June 1996 (Revised March 1998)
    • Case

    Skandia AFS: Developing Intellectual Capital Globally

    By: Christopher A. Bartlett and Takia Mahmood
    Focuses on the measurement and management of organizational knowledge as a strategic asset, and on the deployment of information technology, organizational structure, and processes in leveraging that asset. View Details
    Keywords: Global Strategy; Knowledge Sharing; Growth and Development Strategy; Organizational Design; Organizational Structure; Alliances; Competitive Advantage; Information Technology
    Related
    • May 2011
    • Article

    The Wise Leader

    By: Ikujiro Nonaka and Hirotaka Takeuchi
    In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to reinvent their corporations rapidly enough to cope with new technologies, demographic shifts, and consumption trends. They can't develop truly global... View Details
    Keywords: Communication Intention and Meaning; Interpersonal Communication; Experience and Expertise; Values and Beliefs; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Leadership Development; Corporate Social Responsibility and Impact; Personal Characteristics; Power and Influence
    Related
    • Aug 2020
    • Conference Presentation

    Impacting Grand Challenges: A 'Both/And' Approach

    By: Natalie Slawinski, Wendy K. Smith, Robin J. Ely, Tobias Hahn, Andrew J. Hoffman and Anita M. McGahan
    In this panel symposium, we seek to build on growing efforts by management scholars to engage with grand challenges and the United Nations’ Sustainable Development Goals (SDGs). Reflective of the All- Academy Theme description, we note that research and scholarship... View Details
    Related
    • August 2008
    • Article

    Ethnic Scientific Communities and International Technology Diffusion

    By: William R. Kerr
    This study explores the importance of knowledge transfer for international technology diffusion by examining ethnic scientific and entrepreneurial communities in the US and their ties to their home countries. US ethnic research communities are quantified by applying an... View Details
    Keywords: Information Technology; Ethnicity; Production; Integration; Knowledge Sharing; Patents; Employment; Performance Productivity; Entrepreneurship; Change; Developing Countries and Economies; Immigration; China; United States
    Related
    • 30 Jun 2021
    • In Practice

    The Harvard Business School Faculty Summer Reader 2021

    What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
    Keywords: by Kathryn Haviland
    • July 2012
    • Case

    Johannes Linden: Managing the Global Executive Committee

    By: Linda A. Hill and Mark Rennella
    Johannes Linden is the Director of the Washer and Dryer division of Fluss, a large Swiss appliance manufacturer. Soon after the company completes its revenue projections and bonus targets for the upcoming year, Linden shares some good news with his leadership team, the... View Details
    Keywords: Leadership Style; Groups and Teams; Organizational Culture; Management Style; Motivation and Incentives; Power and Influence; Multinational Firms and Management; Manufacturing Industry; Consumer Products Industry; Switzerland
    Related
    • Research Summary

    Vicarious Learning in Organizations

    To advance the study of how individuals learn through their interactions with others, Professor Myers has adopted a vicarious learning theory lens. Vicarious learning allows individuals to learn from the outcomes of others’ experiences, rather than solely their own... View Details

    Keywords: Learning And Development; Learning; Health Industry
    • 2003
    • Other Unpublished Work

    The Development of the Cluster Concept—Present Experiences and Recent Developments

    By: Christian H.M. Ketels
    This review presents an overview of the current research on clusters and cluster-based economic development. It is organized in three parts: First, it takes a look at the conceptual foundations of the cluster approach, discussing the definition of clusters, the... View Details
    Keywords: Growth and Development Strategy; Industry Clusters; Development Economics; Performance; Framework; Knowledge Sharing; Policy
    Related
    • Article

    'Matter Battles': Cognitive Representations, Boundary Objects, and the Failure of Collaboration in Two Smart Cities

    By: Tiona Zuzul
    In this paper, I present a longitudinal study of two smart city projects that brought together experts from diverse knowledge domains. Both projects structured collaboration around the development of boundary objects that could integrate actors’ expertise. In both... View Details
    Keywords: Smart Cities; Interpersonal Conflict; Boundary Objects; Cooperation; Failure
    Related
    • July–September 2020
    • Article

    Innovation Contest: Effect of Perceived Support for Learning on Participation

    By: Olivia Jung, Andrea Blasco and Karim R. Lakhani
    Background: Frontline staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details
    Keywords: Contest; Innovation; Employee Engagement; Organizational Learning; Health Care; Health Care Delivery; Innovation and Invention; Organizations; Learning; Employees; Perception; Health Care and Treatment
    Related
    • 29 Dec 2019
    • Research & Ideas

    Read Our Most Popular Research Stories of 2019

    plans for future workforce makeup and training, and its search for opportunities from digital infrastructure and automation. What’s Really Disrupting Business? It’s Not Technology Technology doesn't drive disruption—customers do. The year’s 5 most downloaded research... View Details
    Keywords: by Sean Silverthorne
    • 31 Dec 2012
    • Research & Ideas

    Most Popular Stories of 2012

    The following articles were the most read pieces on Harvard Business School Working Knowledge in 2012. Now two questions for you. What do you think was the most important business issue of the year? Fiscal cliff? China's slowdown? Also... View Details
    Keywords: by Staff
    • 02 Jan 2018
    • Op-Ed

    'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

    Credit: iStockPhoto Who are the editors of HBS Working Knowledge most thankful for as the new year begins? It’s the readers who take time to contribute comments to our stories, more than 1,000 in 2017. Since our readership extends to more... View Details
    Keywords: by Sean Silverthorne
    • 23 Nov 1999
    • Research & Ideas

    What’s Your Strategy for Managing Knowledge?

    is not the only way consultants in firms like Ernst & Young and Andersen Consulting share knowledge — they talk with one another, of course. What is striking, however, is the degree of emphasis they... View Details
    Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting
    • 21 Apr 2021
    • Research & Ideas

    The Pandemic Conversations That Leaders Need to Have Now

    transition back to “normal” (whatever that means). Although we are still living in COVID-19’s grip, companies are starting to devise plans to bring their workforces back to the office in the coming weeks and months. In recent conversations with CEOs and other company... View Details
    Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden