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  • April 2013
  • Article

What Roger Fisher Got Profoundly Right: Five Enduring Lessons for Negotiators

By: James K. Sebenius
Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional school such as law or business, could make a significant, positive, and lasting difference in the world. Distinctive aspects of his career... View Details
Keywords: Bargaining; Conflict Resolution; Dealmaking; Negotiation; Personal Development and Career; Conflict and Resolution
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  • June 2001
  • Teaching Note

Coordinating + Managing Supply Chains: Course Overview Note TN

By: Ananth Raman
Describes the MBA elective course on supply chain management at HBS. Coordinating and Managing Supply Chains focuses on the managerial aspects of supply chains. Acquaints students with practical issues in a variety of supply chains and then identifies barriers to, and... View Details
Keywords: Finance; Framework; Knowledge Use and Leverage; Management Practices and Processes; Managerial Roles; Marketing; Supply Chain Management; Performance Improvement; Planning; Behavior; Integration
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  • January 2024
  • Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
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    John P. Kotter

    John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change.  His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details

    • January 2020
    • Article

    Using Time-Driven Activity-Based Costing to Demonstrate Value in Perioperative Care: Recommendations and Review from the Society for Perioperative Assessment and Quality Improvement

    By: O. Allin, R. D. Urman, A. F. Edwards, J. D. Blitz, K. J. Pfeifer, T. W. Feeley and A. M. Bader
    A shift in health care payment models from volume toward value-based incentives will require deliberate input into systems development from both perioperative clinicians and administrators to ensure appropriate recognition of the value of all services... View Details
    Keywords: Value-based Health Care; Outcomes; Time-Driven Activity-Based Costing; Health Care and Treatment; Cost Management; Value; Activity Based Costing and Management
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    • Career Coach

    Cheryl Rousseau

    While a Senior Vice President for global consulting firm Lee Hecht Harrison (LHH), Cheryl was invited to join their International Center for Executive Options (ICEO) practice where she is a Confidential Advisor and Coach to C-Suite and... View Details
    Keywords: Consulting; Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Health Care; Retail
    • 23 Jul 2018
    • Working Paper Summaries

    The Creative Consulting Company

    Keywords: by Robert S. Kaplan, Richard Nolan, and David P. Norton; Consulting
    • 19 Dec 2016
    • Research & Ideas

    The 10 Most Popular Stories of 2016

    platforms. “How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers” was the most-read story on Working Knowledge in 2016. Other popular topics among our readers included workplace communication, negotiation, white-collar crime,... View Details
    Keywords: by Carmen Nobel
    • 24 Mar 2016
    • Blog Post

    Learning to Code at Business School

    These days more and more MBA students are choosing to pursue a career in tech. At HBS, 20% of the Class of 2015 went into the tech industry after graduation and the Code Club is an active student group on campus. For many, having some basic coding View Details

      Scott Duke Kominers

      Scott Duke Kominers is a Professor of Business Administration in the Entrepreneurial Management Unit; as well as a Faculty Affiliate of the View Details

      • 01 Mar 2022
      • What Do You Think?

      Is It Time for More Reverse Mentoring?

      should be practicing anyway. The only new element is that it has to be practiced in a different (remote) work environment. As David Wittenberg put it, “It might take a bit more time to connect with employees... View Details
      Keywords: by James Heskett
      • 27 Dec 2018
      • Working Paper Summaries

      Team Learning Capabilities: A Meso Model of Sustained Innovation and Superior Firm Performance

      Keywords: by Jean-François Harvey, Henrik Bresman, and Amy C. Edmondson
      • Research Summary

      National Innovation Systems in the Life Sciences

      This is an international comparative study of how institutional contexts shape the process by which science is leveraged into commercial technology. The study explores how variance in corporate governance systems, knowledge- and skill-formation systems, and... View Details

        Building foundations for leaders' development through the personalization of management learning.

        Many MBA and executive education courses claim to "transform" managers into leaders. This study focuses on what it takes for management education to deliver on that promise and truly foster the transformational learning that enables leadership... View Details
        • 02 Jan 2007
        • Research & Ideas

        Most Popular Articles of 2006

        and practical implications on the concept of accidental innovation. How Kayak Users Built a New Industry Customers have produced some of the most important innovations in industries ranging from oil refining to scientific instruments. But... View Details
        Keywords: by Sean Silverthorne
        • 17 Mar 2008
        • Research & Ideas

        The Lessons of Business History: A Handbook

        knowledge of historical context. Q: What are you working on now? A: I'm completing a book for Oxford University Press on the globalization of the beauty industry from the 19th century. I'm trying to practice... View Details
        Keywords: by Sean Silverthorne
        • 11 Dec 2006
        • Working Paper Summaries

        Three Perspectives on Team Learning: Outcome Improvement, Task Mastery, and Group Process

        Keywords: by Amy C. Edmondson, James R. Dillon & Kathryn S. Roloff
        • 2020
        • Article

        Why Do User Communities Matter for Strategy?

        By: Sonali K. Shah and Frank Nagle
        In this essay, we explore how strategic management research and practice could benefit from considering the benefits and challenges obtainable through working with user communities. User communities represent a unique organizing structure for the exchange of ideas and... View Details
        Keywords: User Communities; Innovation; Open Source; Collaboration; Cooperative Strategy; Knowledge Sharing; Strategy; Collaborative Innovation and Invention
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        • 12 PM – 1 PM EST, 11 Dec 2014
        • Webinars: Trending@HBS

        Leadership Lessons from the 2010 Chilean Mine Rescue

        Professor Edmondson will explore teaming as a dynamic response to the demands of knowledge intensive businesses. Organizations that do it well have a competitive advantage, because teaming is how organizations learn how they anticipate and respond to shifts in the... View Details

          Chasing Stars

          It is taken for granted in the knowledge economy that companies must employ the most talented performers to compete and succeed. Many firms try to buy stars by luring them away from competitors. But Boris Groysberg shows what an uncertain and disastrous practice... View Details