Knowledge Diversity - Publications - Faculty & Research

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

COVID Was Supposed to Increase Bankruptcies. Instead, They've Gone Down. Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/RobertCrum View Details

Keywords: by Ray Kluender; Insurance

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

of whether managers should aim to deliberately increase the diversity of their evaluator pools,” the researchers write. Experts prefer feasible robot designs To test how open experts are to unique ideas, the researchers worked with NASA... View Details

Keywords: by Rachel Layne; Aerospace

22 Feb 2022
Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

encourage men to study women’s health, helping them understand and empathize with the experience of women. “That may then help them see opportunities to invent or become more comfortable supporting these sorts of ideas,” he says. [Image: iStockphoto/Vladimir Borovic]... View Details

Keywords: by Kristen Senz

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

Knowledge editor, Sean Silverthorne, Iansiti and MacCormack discuss their findings.Silverthorne: Although many large companies have been swamped by so-called disruptive technologies, Microsoft has remained at the top of its game for more... View Details

Keywords: by Sean Silverthorne

24 May 2022
Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

career-related outcomes. “There are lots of open questions,” says Chang. “We're talking about using this tactic in a one-off interaction asking for help, but we don't know what's going to happen if it’s a prolonged interaction.” Feedback or ideas to share? Email the... View Details

Keywords: by Pamela Reynolds

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

were not strong enough to prevent the growth of private labels in Europe, but they were sufficient to maintain Unilever's strong position in higher margin products. It was able to leverage knowledge of brands and products between... View Details

Keywords: by Geoffrey Jones; Consumer Products

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

the hiring market continues to prove challenging, and employers across the spectrum commit to diverse hiring practices, apprenticeships could create a pipeline for homegrown talent. “It raises a lot of concerns among some teachers and... View Details

Keywords: by Michael Blanding

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

behaviors, and values of a legacy organization, changing a business model from paper to digital, capitalizing on huge brand awareness and international presence, and promoting cross-functional and cross-divisional collaboration. Increasing Geographic View Details

Keywords: by Sean Silverthorne; Publishing

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

workers to feel engaged and highly motivated, and they want those workers to muster creativity and diverse perspectives to solve problems. If workers have latitude to express themselves, they’ll feel more inspired and do better work—not... View Details

Keywords: by Ranjay Gulati

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

large part to their limited conceptions of gender. The fourth frame offers a conceptual leap from thinking about gender as an individual characteristic to thinking about it as a central organizing feature of social life, influencing not only men and women, but also the... View Details

Keywords: by Mallory Stark

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

hiring net, Choudhury points out. “There was a recent report that the diversity of [Twitter’s] workforce has gone up because of work-from-anywhere. If a company allows working from anywhere, then you can hire from anywhere,” he says.... View Details

Keywords: by Kara Baskin

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

come from diverse sources Chief among the recommendations from Grushka-Cockayne and her colleagues is aggregating several probability forecasts, typically from between five and 10 experts. Ideally, those experts should have some... View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

08 May 2023
Research & Ideas

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

immigration is high.” You Might Also Like: How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Being Your Own Boss Can Pay Off, but Not Always with Big Pay Tech Hubs: How Software Brought Talent and Prosperity to New Cities Feedback or ideas to share?... View Details

Keywords: by Scott Van Voorhis

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

Side to Fintech White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/xijian View Details

Keywords: by Pamela Reynolds; Technology; Travel

13 Sep 2011
First Look

First Look: September 13

of the most successful and insightful leaders of our time, the CEOs from companies as diverse as Standard Chartered Bank, Infosys, Nokia, Cummins, IKEA, Tata, and Campbell's Soup. The authors reveal how these leaders from around the world... View Details

Keywords: Sean Silverthorne

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

play in inequality as well.” You Might Also Like: The Unlikely Upside of Mergers: More Diverse Management Teams Businesses Need a 'Catalyst' to Make CSR Practices Stick What If Closing the Wage Gap Means Everyone Earns Less? Feedback or... View Details

Keywords: by Rachel Layne

21 Feb 2005
Op-Ed

Is Business Management a Profession?

reason that the issue of trust arises is that these individuals are expected to exercise judgment—based on specialized knowledge and methods of analysis that they alone are thought to possess—in areas in which their decisions affect the... View Details

Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

services, others deliver complete solutions to their customer, and still others innovate with high-technology products. About the only common element all these diverse successful strategy implementers have in common is exceptional and... View Details

Keywords: by Martha Lagace

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

comments below. Summing up last month’s column Last month, I asked what we could do to sustain organization diversity and whether we err in first hiring a more diverse workforce, perhaps to meet a goal,... View Details

Keywords: by James Heskett

29 Jul 2013
Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

of Nations, is that free markets require certain conditions in order to function—among them, well-defined property rights, enforceable contracts, non-collusion between parties, and complete knowledge that puts everyone on a level playing... View Details