Knowledge Diversity - Publications - Faculty & Research

16 Dec 2022
Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

other strategies to achieve a better solution in the end.” You Might Also Like: When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? When Design Enables Discrimination: Learning from... View Details

Keywords: by Michael Blanding; Technology

22 Feb 2018
Book

The New History of American Capitalism

Desan look to how scholars in history, law, and political science are redefining capitalism in light of the American experience. Essayists write on such diverse subjects as markets, selling of slave clothing, the Gilded Age, women’s... View Details

Keywords: Manufacturing

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

were not strong enough to prevent the growth of private labels in Europe, but they were sufficient to maintain Unilever's strong position in higher margin products. It was able to leverage knowledge of brands and products between... View Details

Keywords: by Geoffrey Jones; Consumer Products

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

wants nothing more than to please you, but as the “you” changes, TikTok changes. To people accustomed to tools that are good for specific purposes, the way it bends to be what each user wants it to be can be confusing. Here is our sense of some of the View Details

Keywords: by John Deighton and Leora Kornfeld

22 Feb 2022
Research & Ideas

Lack of Female Scientists Means Fewer Medical Treatments for Women

encourage men to study women’s health, helping them understand and empathize with the experience of women. “That may then help them see opportunities to invent or become more comfortable supporting these sorts of ideas,” he says. [Image: iStockphoto/Vladimir Borovic]... View Details

Keywords: by Kristen Senz

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

comments below. Summing up last month’s column Last month, I asked what we could do to sustain organization diversity and whether we err in first hiring a more diverse workforce, perhaps to meet a goal,... View Details

Keywords: by James Heskett

08 May 2023
Research & Ideas

How Trump’s Anti-Immigrant Rhetoric Crushed Crowdfunding for Minority Entrepreneurs

immigration is high.” You Might Also Like: How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels Being Your Own Boss Can Pay Off, but Not Always with Big Pay Tech Hubs: How Software Brought Talent and Prosperity to New Cities Feedback or ideas to share?... View Details

Keywords: by Scott Van Voorhis

07 Jan 2019
Research & Ideas

The Better Way to Forecast the Future

come from diverse sources Chief among the recommendations from Grushka-Cockayne and her colleagues is aggregating several probability forecasts, typically from between five and 10 experts. Ideally, those experts should have some... View Details

Keywords: by Roberta Holland; Air Transportation; Transportation

04 Apr 2011
HBS Case

Reinventing the National Geographic Society

behaviors, and values of a legacy organization, changing a business model from paper to digital, capitalizing on huge brand awareness and international presence, and promoting cross-functional and cross-divisional collaboration. Increasing Geographic View Details

Keywords: by Sean Silverthorne; Publishing

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

workers to feel engaged and highly motivated, and they want those workers to muster creativity and diverse perspectives to solve problems. If workers have latitude to express themselves, they’ll feel more inspired and do better work—not... View Details

Keywords: by Ranjay Gulati

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

Knowledge editor, Sean Silverthorne, Iansiti and MacCormack discuss their findings.Silverthorne: Although many large companies have been swamped by so-called disruptive technologies, Microsoft has remained at the top of its game for more... View Details

Keywords: by Sean Silverthorne

31 Jan 2023
Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

play in inequality as well.” You Might Also Like: The Unlikely Upside of Mergers: More Diverse Management Teams Businesses Need a 'Catalyst' to Make CSR Practices Stick What If Closing the Wage Gap Means Everyone Earns Less? Feedback or... View Details

Keywords: by Rachel Layne

15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

large part to their limited conceptions of gender. The fourth frame offers a conceptual leap from thinking about gender as an individual characteristic to thinking about it as a central organizing feature of social life, influencing not only men and women, but also the... View Details

Keywords: by Mallory Stark

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

the hiring market continues to prove challenging, and employers across the spectrum commit to diverse hiring practices, apprenticeships could create a pipeline for homegrown talent. “It raises a lot of concerns among some teachers and... View Details

Keywords: by Michael Blanding

13 Sep 2011
First Look

First Look: September 13

of the most successful and insightful leaders of our time, the CEOs from companies as diverse as Standard Chartered Bank, Infosys, Nokia, Cummins, IKEA, Tata, and Campbell's Soup. The authors reveal how these leaders from around the world... View Details

Keywords: Sean Silverthorne

03 Jun 2022
Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

hiring net, Choudhury points out. “There was a recent report that the diversity of [Twitter’s] workforce has gone up because of work-from-anywhere. If a company allows working from anywhere, then you can hire from anywhere,” he says.... View Details

Keywords: by Kara Baskin

12 Oct 2022
Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

Side to Fintech White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/xijian View Details

Keywords: by Pamela Reynolds; Technology; Travel

11 Aug 2008
Research & Ideas

Strategy Execution and the Balanced Scorecard

services, others deliver complete solutions to their customer, and still others innovate with high-technology products. About the only common element all these diverse successful strategy implementers have in common is exceptional and... View Details

Keywords: by Martha Lagace

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

comes to getting a job done, of course competence trumps likability. "I can defuse my antipathy toward the jerk if he's competent, but I can't train someone who's incompetent," says the CIO at a large engineering company. Or, in the words of a View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

set-up error (among many): It is easy to make one kind of mistake in your choice of negotiating agents. You know the importance of using a skilled and knowledgeable negotiating agent as well as crafting a contract that aligns your agent's... View Details