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Show Results For
- All HBS Web
(2,226)
- People (13)
- News (408)
- Research (1,336)
- Events (4)
- Multimedia (3)
- Faculty Publications (456)
Managing Know-How
For many firms, the ability to create, organize, and disseminate know-how is a key factor in their ability to succeed. But should all companies engage in formal knowledge management? If not, which companies derive most value from a formal knowledge system?... View Details
- 2007
- Book
The CEO Within: Why Inside Outsiders Are the Key to Succession Planning
By: Joseph L. Bower
With rising CEO turnover, companies are increasingly looking outside for qualified candidates. Sure, externally recruited CEOs bring fresh perspectives and connections. But they lack the in-depth knowledge of the company's culture and history that they need to succeed.... View Details
Bower, Joseph L. The CEO Within: Why Inside Outsiders Are the Key to Succession Planning. Boston: Harvard Business School Press, 2007.
- 20 Jul 2009
- Research & Ideas
Markets or Communities? The Best Ways to Manage Outside Innovation
using market incentives (Apple's program to draw independent developers to its iPhone/iTouch platform.) We asked Lakhani to discuss in more detail the strategic options available to managing outside innovation. Sean Silverthorne:... View Details
- Career Coach
Christine Van Dae
Christine is the Associate Director, Market Intelligence in the HBS Career & Professional Development (CPD) Office. In her role, Christine oversees the collection and reporting of employment data for students and alumni. She has been... View Details
- 11 Apr 2016
- Blog Post
Working With Organizations That Recruit at HBS: An Interview with Casey O'Connor
recruiters. During that time, I developed a strong understanding of what our students are looking for, and I am excited to share my knowledge with recruiters. What about your new role are you most looking... View Details
Reshmaan N. Hussam
Reshmaan Hussam is an associate professor of business administration in the Business, Government and International Economy Unit, a Faculty Research Fellow at the National Bureau of Economic Research (NBER), and a faculty affiliate at the Abdul Latif Jameel Poverty... View Details
- February 2010
- Article
Managing Know-How
By: Deishin Lee and Eric J. Van den Steen
We study how firms can use a knowledge management system to optimally leverage employee-generated know-how. In particular, we consider the following practical strategic questions for the manager of a knowledge-intensive firm: should her firm develop a formal knowledge... View Details
Keywords: Change; Employees; Information; Knowledge Management; Outcome or Result; Practice; Problems and Challenges; Motivation and Incentives; System; Value
Lee, Deishin, and Eric J. Van den Steen. "Managing Know-How." Management Science 56, no. 2 (February 2010): 270–285. (Articles in Advance published online on November 25, 2009.)
Contextual Intelligence
I have come to a conclusion that may surprise you: trying to apply management practices... View Details
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
in identifying finalists for the job. If "inside outsiders," on balance, provide answers to the need for such things as continuity, intimate knowledge of the organization, and a fresh look at the business, why don't we see more... View Details
Keywords: Re: James L. Heskett
- 16 Jul 2024
- Blog Post
Advancing Health Equity: Social Enterprise Summer Fellow Simona Stancov (MBA 2025)
are working around the world to develop skills and knowledge while having significant responsibility and high impact. What are you working on this summer? As an intern at the Clinton Health Access Initiative... View Details
- January 2005 (Revised July 2010)
- Case
Anne Mulcahy: Leading Xerox through the Perfect Storm (A)
By: William W. George and Andrew N. McLean
In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (A)." Harvard Business School Case 405-050, January 2005. (Revised July 2010.)
- March 2006 (Revised March 2007)
- Background Note
Winning Legally: Using the Law to Create Value, Marshal Resources, and Manage Risk
Describes the four components of legal astuteness: the attitudes, proactive approach, judgment, and knowledge necessary to manage the legal aspects of business effectively. Identifies a number of legal tools legally astute managers can use during different phases of... View Details
Bagley, Constance E. "Winning Legally: Using the Law to Create Value, Marshal Resources, and Manage Risk." Harvard Business School Background Note 806-138, March 2006. (Revised March 2007.)
- November 2003 (Revised August 2005)
- Case
First Commonwealth Financial Corporation
By: Robert S. Kaplan
First Commonwealth Financial Corp., a financial institution in central and southwestern Pennsylvania, implemented the Balanced Scorecard for describing and implementing its new customer-focused strategy. Its founder and chairman decided that the Balanced Scorecard also... View Details
Keywords: Balanced Scorecard; Corporate Strategy; Customers; Corporate Governance; Governing and Advisory Boards; Customer Relationship Management; Executive Compensation; Financial Services Industry; Banking Industry; Pennsylvania
Kaplan, Robert S. "First Commonwealth Financial Corporation." Harvard Business School Case 104-042, November 2003. (Revised August 2005.)
- 31 Aug 2021
- Blog Post
Exploring the Art of Business: Social Enterprise Summer Fellow Felipe Ceron (MBA 2022)
are working around the world to develop skills and knowledge while having significant responsibility and high impact. What are you working on this summer? I am working at The Juilliard School as a Strategy... View Details
- May 2011
- Article
The Wise Leader
By: Ikujiro Nonaka and Hirotaka Takeuchi
In an era of increasing discontinuity, wise leadership has nearly vanished. Many leaders find it difficult to reinvent their corporations rapidly enough to cope with new technologies, demographic shifts, and consumption trends. They can't develop truly global... View Details
Keywords: Communication Intention and Meaning; Interpersonal Communication; Experience and Expertise; Values and Beliefs; Knowledge Sharing; Knowledge Use and Leverage; Leadership; Leadership Development; Corporate Social Responsibility and Impact; Personal Characteristics; Power and Influence
Nonaka, Ikujiro, and Hirotaka Takeuchi. "The Wise Leader." Harvard Business Review 89, no. 5 (May 2011).
- 18 Dec 2019
- Book
6 Skills That Wise Companies Harness for World-Changing Innovation
applying knowledge in pursuit of innovation. “When you peel back the layers of these companies, you find that these six qualities are practiced, and often they have family edicts that are passed down from one generation to the next,” says... View Details
Keywords: by Kristen Senz
- April 2019 (Revised December 2019)
- Case
Exporting Livability: Investing in New Urban Centers
By: John D. Macomber and Essie Alamsyah
Can Singapore urban design, policy continuity, and system of laws be exported outside of Singapore to accelerate the effective development of new urban agglomerations? Nina Yang, CEO of Sustainable Urban Development at Ascendas-Singbridge, a large real estate company... View Details
Keywords: Urban Development; Projects; Design; City; Business and Government Relations; Expansion; Real Estate Industry; China; Singapore
Macomber, John D., and Essie Alamsyah. "Exporting Livability: Investing in New Urban Centers." Harvard Business School Case 219-072, April 2019. (Revised December 2019.)
- Research Summary
Teaching Information Technology
Upton is also developing a tutorial and a case-based module for the MBA program, as well as external audiences. The objective of this work is to develop materials that provide general managers with sufficient knowledge of Information Systems to be effective in the... View Details
- 17 Aug 2021
- Blog Post
Applying the MBA Skillset to Global Health Challenges: Summer Fellow Vasilis Theodorou (MBA 2022)
are working around the world to develop skills and knowledge while having significant responsibility and high impact. What are you working on this summer? I am working at Clinton Health Access Initiative,... View Details