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  • All HBS Web  (433)
    • People  (2)
    • News  (120)
    • Research  (227)
  • Faculty Publications  (78)

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  • All HBS Web  (433)
    • People  (2)
    • News  (120)
    • Research  (227)
  • Faculty Publications  (78)
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  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

do to make prevention of a potential disaster a priority in the face of competing priorities, and to mobilize a response in the face of concerted opposition for special interests. Far too often, we only address problems after the... View Details
Keywords: by Martha Lagace
  • 16 Feb 2016
  • First Look

February 16, 2016

by the head office of a U.S. retail chain) or decentralized hiring (in this study, by the store managers), leads to lower employee turnover. On one hand, a centralized model of hiring can allow a company to ensure enough resources and efforts are invested into... View Details
Keywords: Sean Silverthorne
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

information, we couldn't have accessed it effectively anyway. Email systems were not widely available, let alone mobile devices with capacity to access the data. Now the capacity to store and access information through cloud computing is... View Details
Keywords: Re: James L. Heskett
  • 20 Nov 2012
  • First Look

First Look: November 20

information that function as organizational, location, and personnel mobility barriers among quasi-autonomous units within a mega-agency or holding company have become an essential component of conflict policies. Subject to the protection... View Details
Keywords: Sean Silverthorne
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55597 2019 Academy of Management Annals Turning Lead into Gold: How Do Entrepreneurs Mobilize Resources to Exploit Opportunities? By: Clough, David R., Tommy Pan Fang, Balagopal Vissa, and... View Details
Keywords: Dina Gerdeman
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

sample company invested in marketing, ex ante, at levels close to those that would have maximized returns, observed ex post. Managing Creativity in Small Worlds Authors:Lee Fleming and Matt Marx Periodical:California Management Review 48, no. 4 (summer 2006) Abstract... View Details
Keywords: Sean Silverthorne
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

acquisition as the biggest challenge. But lacking a CM strategy and able to respond to only short-term financial pressures, most organizations do an inadequate job of selection, retention, and growth. For many years, View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

may not be illegal, but can cause enormous amounts of reputational damage.” A good code can also help workers do their jobs better. Most employees want to follow the rules and do the right thing, but may not understand how to comply with... View Details
Keywords: by Michael Blanding
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

develops a nuanced understanding of social networks will outshine competitors. The salesperson's job changes over the course of the selling process. Different abilities are required in each stage of the sale: identifying prospects,... View Details
Keywords: Sean Silverthorne
  • 26 Jan 2016
  • First Look

January 26, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50422 forthcoming Ethical Innovation in Business and the Economy Managerial Responsibility and the Purpose of Business: Doing One's Job Well By: Hsieh, Nien-hê Abstract—Business managers... View Details
Keywords: Sean Silverthorne
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

The coronavirus crisis forced health care providers to mobilize in ways few could have predicted six months ago, revealing not only the system’s weaknesses but its profound ingenuity. Within weeks, providers worldwide set up drive-through... View Details
Keywords: by Danielle Kost
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

"safe" jobs turned out to be not very safe at all, as large companies entered extended periods of malaise and restructuring. Ed O'Lear: It's important to note why money managers decided to allocate significant assets to venture... View Details
Keywords: by Susan Young
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

successful. But even as he watched people use the book, they still expressed constant doubts about how well they were performing. "People do not do a good job learning from their experience," he says. "Some have gotten better about... View Details
Keywords: by Michael Blanding
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

  Working PapersAccounting Information as Political Currency Authors:Karthik Ramanna and Sugata Roychowdhury Abstract We test whether accounting can be used as political currency. Our setting is the US congressional election of 2004, where outsourcing of US View Details
Keywords: Martha Lagace
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

app-based ride-hailing, shopping, and food-delivery platforms working more hours to compensate for pandemic-related job losses within their households. As this trend accelerated, Oberholzer-Gee and Katsnelson looked for an opportunity to... View Details
Keywords: by Lane Lambert; Technology
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

Cars negated the ability to interact with people on the streets. As it turned out, cops did a better job fighting crime when they sought input from the public. That had happened organically when they walked their beats. And by sharing... View Details
Keywords: by Carmen Nobel; Education; Health
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

Business School Case 808-120 Ashdown's "growth" plan called for Mustafa Khalaf to leave his job as Chief Operating Officer (COO) of Ashdown Contracting and to focus his attention on the growth of a separate business entity,... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

which trains disadvantaged inner-city youths and unemployed adults of southwestern Pennsylvania for jobs in high-tech, culinary, and medical fields, partnered with Bayer, a major pharmaceutical and chemical company, to develop a chemical... View Details
Keywords: by James Austin
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

possibilities for expanding by building on the Clinic's platform of service delivery are investigated. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607013 Cluster Mobilization in Mitteldeutschland... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

delivery of capital. For example, all of the biggest players emerging in the alternative lending space offer online and mobile applications, many of which can be completed in under 30 minutes. These are not just inquiries; these are... View Details
Keywords: by Karen Mills; Banking; Financial Services
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