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  • All HBS Web  (1,290)
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  • September 2013 (Revised June 2017)
  • Case

IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details
Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Case 314-049, September 2013. (Revised June 2017.)

    Ethan S. Bernstein

    Ethan Bernstein (@ethanbernstein) is an associate professor in the Organizational Behavior unit at Harvard Business School. He has spent his career researching novel talent management practices and their effect on employee behavior, collaboration, and performance.... View Details

    • November 1990 (Revised March 1994)
    • Supplement

    Digital Equipment Corp.: The Kodak Outsourcing Agreement (B)

    By: Lynda M. Applegate and Herminia M. Ibarra
    Describes "Frantic Friday," the day the Digital-Kodak contract was scheduled to be signed. Designed to be handed out in class. View Details
    Keywords: Job Cuts and Outsourcing; Technology; Manufacturing Industry; Consumer Products Industry
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    Applegate, Lynda M., and Herminia M. Ibarra. "Digital Equipment Corp.: The Kodak Outsourcing Agreement (B)." Harvard Business School Supplement 191-040, November 1990. (Revised March 1994.)
    • March 1998
    • Teaching Note

    Personality Types: The Myers-Briggs Type Indicator (TN)

    By: David A. Thomas and Emily Heaphy
    Describes a class design for teaching students about the Myers-Briggs Type Indicator (MBTI). The Ideal Organization exercise is the centerpiece of the class. It demonstrates that people with different cognitive types have distinct preferences for the type of... View Details
    Keywords: Job Search; Working Conditions; Personal Development and Career; Situation or Environment; Perception; Integration
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    Thomas, David A., and Emily Heaphy. "Personality Types: The Myers-Briggs Type Indicator (TN)." Harvard Business School Teaching Note 498-069, March 1998.
    • 07 Oct 2024
    • Blog Post

    Four Ways to Make The Most of Your Company Events

    engage students in discussion around company values, job opportunities, and potential career paths. You and your team have the option to facilitate events 1:1 or in a small group in person or virtually, or in a large classroom setting.... View Details
    • December 2021
    • Case

    Burning Glass Technologies: From Data to Product

    By: Suraj Srinivasan and Amy Klopfenstein
    In May 2021, Matt Sigelman, CEO of Burning Glass Technologies, a company that provided labor market analytics for a variety of markets, navigates his company’s transition from data company to product company. Burning Glass originated as a service that used artificial... View Details
    Keywords: Information Technology; Applications and Software; Digital Platforms; Internet and the Web; Strategy; Expansion; Business Strategy; Labor; Employment; Human Capital; Jobs and Positions; Job Design and Levels; Job Search; Human Resources; Selection and Staffing; Recruitment; Employees; Retention; Competency and Skills; Experience and Expertise; Talent and Talent Management; Analytics and Data Science; Business Model; Technology Industry; North and Central America; United States
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    Srinivasan, Suraj, and Amy Klopfenstein. "Burning Glass Technologies: From Data to Product." Harvard Business School Case 122-015, December 2021.
    • November 2020
    • Article

    Tackling Youth Unemployment: Evidence from a Labor Market Experiment in Uganda

    By: Livia Alfonsi, Oriana Bandiera, Vittorio Bassi, Robin Burgess, Imran Rasul, Munshi Sulaiman and Anna Vitali
    We design a labor market experiment to compare demand- and supply-side policies to tackle youth unemployment, a key issue in low-income countries. The experiment tracks 1700 workers and 1500 firms over four years to compare the effect of offering workers either... View Details
    Keywords: Employment; Training; Competency and Skills; Developing Countries and Economies
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    Alfonsi, Livia, Oriana Bandiera, Vittorio Bassi, Robin Burgess, Imran Rasul, Munshi Sulaiman, and Anna Vitali. "Tackling Youth Unemployment: Evidence from a Labor Market Experiment in Uganda." Econometrica 88, no. 6 (November 2020): 2369–2414.
    • 2008
    • Chapter

    I Read Playboy for the Articles: Justifying and Rationalizing Questionable Preferences

    By: Zoe Chance and Michael I. Norton
    When people behave in ways that might appear selfish, prejudiced or perverted, they engage in a host of strategies designed to justify questionable behavior with rational excuses: “I hired my son because he's more qualified”; “I promoted Ashley because she does a... View Details
    Keywords: Decision Choices and Conditions; Ethics; Behavior; Strategy
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    Chance, Zoe, and Michael I. Norton. "I Read Playboy for the Articles: Justifying and Rationalizing Questionable Preferences." In The Interplay of Truth and Deception, edited by M. S. McGlone and M. L. Knapp. Routledge, 2008.
    • 2019
    • Chapter

    Behavioral Economics and Health-Care Markets

    By: Amitabh Chandra, Benjamin Handel and Joshua Schwartzstein
    This chapter summarizes research in behavioral health economics, focusing on insurance markets and product markets in health care. We argue that the prevalence of choice difficulties and biases leading to mistakes in these markets establish a special place for them in... View Details
    Keywords: Behavioral Economics; Consumer Behavior; Economics; Health Care and Treatment; Insurance; Markets
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    Chandra, Amitabh, Benjamin Handel, and Joshua Schwartzstein. "Behavioral Economics and Health-Care Markets." Chap. 6 in Handbook of Behavioral Economics: Foundations and Applications 2, edited by B. Douglas Bernheim, Stefano DellaVigna, and David Laibson, 459–502. Amsterdam: Elsevier/North-Holland, 2019.
    • Research Summary

    "I Read Playboy for the Articles": Justifying and Rationalizing Questionable Preferences

    When people behave in ways that might appear selfish, prejudiced or perverted, they engage a host of strategies designed to justify questionable behavior with rational excuses: “I hired my son because he’s more qualified.” “I promoted Ashley... View Details
    • 01 Jul 2008
    • First Look

    First Look: July 1, 2008

    Jobs Might Be Offshorable?" Authors:Troy Smith and Jan W. Rivkin Abstract In a 2007 working paper, Alan Blinder assessed the "offshorability" of hundreds of U.S. occupations and estimated that between 22% and 29% of all... View Details
    Keywords: Martha Lagace
    • Mar 2012
    • Article

    Does America Really Need Manufacturing?

    School's Pisano and Shih, executives need to examine two things. The first is modularity, or the degree to which product design can be separated from manufacturing. When modularity is low, product designs... View Details
    • 2015
    • Working Paper

    Do-gooders and Go-getters: Career Incentives, Selection, and Performance in Public Service Delivery

    By: Nava Ashraf, Oriana Bandiera and Scott S. Lee
    We study how career incentives affect who selects into public health jobs and, through selection, their performance while in service. We collaborate with the Government of Zambia to experimentally vary the salience of career incentives in a newly created health worker... View Details
    Keywords: Motivation and Incentives; Health Industry; Zambia
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    Ashraf, Nava, Oriana Bandiera, and Scott S. Lee. "Do-gooders and Go-getters: Career Incentives, Selection, and Performance in Public Service Delivery." Working Paper, March 2015.
    • August 2009
    • Supplement

    The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Company (CW)

    By: Willy C. Shih
    When L.C. Tu receives an emergency order, he is confronted with a range of production scheduling choices, each of which has unique costs and trade-offs. The case was designed to help students understand job-shop style production and the impact of disruptions and... View Details
    Keywords: Factories, Labs, and Plants; Disruption; Customer Focus and Relationships; Cost; Cost Management; Business or Company Management; Time Management; Network Effects; Production; Hardware; Manufacturing Industry; Semiconductor Industry; Taiwan
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    Shih, Willy C. "The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Company (CW)." Harvard Business School Spreadsheet Supplement 610-702, August 2009.
    • 2023
    • Working Paper

    Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments

    By: Lauren Cohen, Umit Gurun and N. Bugra Ozel
    We find widespread evidence of firms appearing to avoid paying overtime wages by exploiting a federal law that allows them to do so for employees termed as “managers” and paid a salary above a pre-defined dollar threshold. We show that listings for salaried positions... View Details
    Keywords: Wages; Organizational Design; Job Design and Levels; Compensation and Benefits
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    Cohen, Lauren, Umit Gurun, and N. Bugra Ozel. "Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments." NBER Working Paper Series, No. 30826, January 2023.
    • 08 Feb 2012
    • Working Paper Summaries

    Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming

    Keywords: by Melissa A. Valentine & Amy C. Edmondson
    • February 2023
    • Case

    SIMmersion: Simulating Crucial Conversations

    By: Alison Wood Brooks, Julian Zlatev and F Katelynn Boland
    This case introduces readers to SIMmersion, a company founded in 2002 that creates and sells training programs to firms, government agencies, educational institutions, and individuals (B2B and B2C). Their training programs are built around simulations (“sims”) that... View Details
    Keywords: Decision Making; Interpersonal Communication; Training
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    Brooks, Alison Wood, Julian Zlatev, and F Katelynn Boland. "SIMmersion: Simulating Crucial Conversations." Harvard Business School Case 923-040, February 2023.
    • 2021
    • Working Paper

    rTSR: Properties, Determinants, and Consequences of Benchmark Choice

    By: Paul Ma, Jee-Eun Shin and Charles C.Y. Wang
    We develop a measurement-error framework for assessing the quality of relative-performance metrics designed to filter out the systematic component of performance and analyze relative total shareholder return (rTSR)—the predominant metric market participants use to... View Details
    Keywords: Relative TSR; Relative Performance Evaluation; Systematic Risk; Board Of Directors; Compensation Consultants; Style Effects; Executive Compensation; Performance Evaluation; Corporate Governance
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    Ma, Paul, Jee-Eun Shin, and Charles C.Y. Wang. "rTSR: Properties, Determinants, and Consequences of Benchmark Choice." Harvard Business School Working Paper, No. 19-112, April 2019. (Revised May 2021.)
    • September 2011 (Revised September 2015)
    • Case

    Hassina Sherjan

    By: Robert G. Eccles, George Serafeim and Pippa Eccles
    Hassina Sherjan was born in Afghanistan but grew up and was educated in the United States. A trip to Afghanistan when she was an adult inspired her to move back to her home country with two missions. The first was to educate young women through a non-profit... View Details
    Keywords: Environmental Accounting; Non-Governmental Organizations; Nonprofit Organizations; Corporate Social Responsibility and Impact; Social Entrepreneurship; Leadership; Innovation Leadership; Development Economics; Growth and Development; Problems and Challenges; Retail Industry; Afghanistan; United States
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    Eccles, Robert G., George Serafeim, and Pippa Eccles. "Hassina Sherjan." Harvard Business School Case 112-029, September 2011. (Revised September 2015.)
    • 25 Jul 2005
    • Research & Ideas

    An Organization Your Customers Understand

    consumer products. Finally, a series of cubes represents major customers. The shapes lie scattered on your desk. Your job is to fit the pieces together. Do you place the spheres on top of the blocks so that functions report to the... View Details
    Keywords: by Robert Simons
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