Inspection - Publications - Faculty & Research

01 Jun 1997
News

Sorting Myth from Reality at Hong Kong Conference

variety of distinguished panelists and participants tested myths, inspected realities, and questioned opportunities. Rafael Hui, Hong Kong's secretary for Financial Services, delivered an upbeat presentation on Hong Kong's future after... View Details

Keywords: Alejandro Reyes

01 Feb 2011
First Look

First Look: Feb. 1

monitoring through reputation, customer loyalty, differential impacts of government sanctions, and the standardization and internal monitoring of operations. We test our theory in the context of vehicle-emissions testing in a state in which the government has... View Details

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

well as tying up capital from buying and paying for materials and merchandise well in advance of when they are used. The quality of incoming items supplied by low-price suppliers may not be guaranteed to conform to buyer specifications, so the company must View Details

Keywords: by Robert S. Kaplan & David P. Norton

15 Dec 2015
First Look

December 15, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=48909 The Integrity of Private Third-party Compliance Monitoring By: Short, Jodi L., and Michael W. Toffel Abstract—Government agencies are increasingly turning to private, third-party monitors to View Details

Keywords: Carmen Nobel

01 Apr 2002
News

Urban Evolution - HBS Research on the Inner City

says. This suggests that innercity supermarkets would enjoy a customer base predisposed to be loyal. Crockett found that when they did shop at the local, smaller markets, "consumers were forced to be extra vigilant and inspect their... View Details

Keywords: Paul Grogan; Peter Tufano; David Crockett; Diana Barrett; Real Estate

Publications