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Publications

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  • All HBS Web  (502)
    • News  (95)
    • Research  (332)
    • Events  (3)
  • Faculty Publications  (107)

Show Results For

  • All HBS Web  (502)
    • News  (95)
    • Research  (332)
    • Events  (3)
  • Faculty Publications  (107)
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  • 13 Feb 2006
  • Research & Ideas

When Gender Changes the Negotiation

performance expectations. When sending your employees into competitive bargaining situations, clearly state performance goals. Armed with transparent comparative information and a sense of acceptable... View Details
Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn
  • 08 Oct 2018
  • Research & Ideas

Knowing What Your Boss Earns Can Make You Work Harder

would never achieve,” Cullen says. In those cases, the work-harder reaction was much smaller but did not become negative. When employees received salary information about managers who were closer to their own rank, they may have found the... View Details
Keywords: by Rachel Layne
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

reopen or what our ability to rehire will be at that time. We chose a course of action where we could be upfront and transparent with impacted employees, offer severance, and open the door for employees to seek other immediate work.” Like... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

incentive to add more transparency on things like invoice markups and service costs? Myriad consumer websites help car buyers overcome that asymmetry with information on what dealers pay for cars, vehicle... View Details
Keywords: by Sean Silverthorne; Auto
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

board performance even more difficult. Effective boards are those that take the initiative to design clear and focused forward-looking agendas, concentrating board energy on a company's specific value drivers, and then employing tools and View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 04 Oct 2021
  • What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

including one I prepared about the New York Police Department. At NYPD, in his first stint as Police Commissioner, Bill Bratton led massive changes in nearly every aspect of the department, including the focus of the city’s policing, the use of new technology, changes... View Details
Keywords: by James Heskett
  • 18 Jul 2022
  • Research & Ideas

After the 'Crypto Crash,' What's Next for Digital Currencies?

in this space across the board. There needs to be more transparency and not just transparency at the abstract level, but the technology needs to be made transparent for... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Financial Services; Technology
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

there’s a flaw, he points out: “The risk is that you're enabling a type of discrimination that wouldn't have been possible on platforms where that information is not quite so front and center.” [div class=infogram-embed... View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

current chapter, we build on a conceptualization of teams as information-processing systems and highlight reflexivity as a critical information processing activity. Specifically, we describe the relationship of team reflexivity to team... View Details
Keywords: Dina Gerdeman
  • 13 Sep 2011
  • First Look

First Look: September 13

information environment in which foreign subsidiaries operate affects investment decisions in multinational corporations (MNCs). We hypothesize and find that foreign subsidiaries in country-industries with more View Details
Keywords: Sean Silverthorne
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

example of sales-related hyperbole, Cespedes points to the dire predictions that online buying will eventually cause the real-life “death of a salesman.” While online information sources affect selling, retail sales through ecommerce... View Details
Keywords: by Kristen Senz
  • 21 Aug 2012
  • First Look

First Look: August 21

by 5%-7% per year in risk-adjusted stock returns. In sum, our results document a surprisingly large impact of immigrants' economic role as conduits of information for firms in their new countries. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

when we have insufficient time or information ("bounded awareness," which often occurs in large organizations in which functions are walled off from one another). We may do it in ways that allow us to preserve our perception of... View Details
Keywords: by Jim Heskett
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

strong-arm suppliers and competitors As long as Amazon, Facebook, Google and Apple operate transparently and legally, I don’t think we need to worry. The speed with which innovation occurs and expands will almost certainly see competitors... View Details
Keywords: by James Heskett; Technology; Web Services
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

Performance assessment. Educate managers about gender biases that can influence evaluation decisions. Assess the criteria managers use to rate performance, and eliminate ambiguous, vague, and malleable standards. Promotion and compensation. Set clear and View Details
Keywords: by Kristen Senz
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

use. Census II identifies the most commonly used FOSS components in production applications and begins to examine them for potential vulnerabilities, which can inform actions to sustain the long-term security and health of open source.... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 29 Jan 2021
  • Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

majority and laggards. While instilling confidence is important, it’s equally important to be clear about how and where to get vaccinated and the convenience of the process. Simplicity and transparency in the enrollment process is... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim
  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

to time, there's an error in them. It’s rare, but it happens. The other problem is more [prevalent]: delaying updates and exposing systems to cyberattacks.” That growing incidence of cybercrime in recent years also informed the... View Details
Keywords: by Jay Fitzgerald; Information Technology; Information Technology; Information Technology; Information Technology
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

measures. The Global Reporting Initiative captures ESG information from over 80 percent of the world’s largest corporations. Every company wants to be known as a good global citizen, and ESG reporting helps by demonstrating View Details
Keywords: by Danielle Kost; Health
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

especially high. The higher quality metrics required for external reporting provide higher-quality internal information and this results in higher quality decisions. The external transparency of the results... View Details
Keywords: by Martha Lagace
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