Publications

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2019
Working Paper

Golden Opportunity? Voluntary Sustainability Standards for Artisanal and Small-scale Gold Mining and the United Nations Sustainable Development Goals

By: Kristin Sippl

While much is known about voluntary sustainability standards' contributions to certain issues in certain sectors, less is known about their contributions to the realization of the United Nations Sustainable Development Goals (SDGs). This paper helps balance the... View Details

Keywords: Sustainability Standards; Gold; Certification; Eco-labeling; International Law; Extractive Industries; Fair Trade; United Nations; Sustainable Development; Environmental Sustainability; Standards; Adoption; Governance; Global Range; Luxury; Mining Industry

January 1996 (Revised September 1997)
Case

Scott Paper Company

By: Stuart C. Gilson and Jeremy Cott

A professional turnaround manager attempts to implement a massive global downsizing program at the world's largest producer of consumer tissue products. The plan involves laying off almost one third of the company's 34,000 hourly and salaried employees and dramatically... View Details

Keywords: Assets; Global Strategy; Resignation and Termination; Goals and Objectives; Business and Stakeholder Relations; Sales; Value Creation; Pulp and Paper Industry

Educators

August 2022
Case

In-Q-Tel: Innovation On A Mission

By: Joshua Lev Krieger and Josh Lerner

In 2022, the leaders of In-Q-Tel (IQT) considered what was next for the unique mission-driven organization. Since 1999, IQT had one mission: to be the most sophisticated source of strategic technical knowledge and capabilities to the U.S. government and its allies. IQT... View Details

Keywords: Mission and Purpose; National Security; Technological Innovation; Research; Geopolitical Units; Risk Management; Recruitment; Growth and Development Strategy; Venture Capital; Knowledge Management; Information Industry; Banking Industry

Educators

17 Jul 2023
Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

offers four research-backed strategies leaders should put into place now to create incentive programs that work, and three important pitfalls to avoid. Do: Offer equity ‘with juice’ For senior-level employees, a way to riches has always... View Details

Keywords: by Avery Forman

Article

Making Exit Interviews Count

By: Everett Spain and Boris Groysberg

In the knowledge economy, skilled employees are the assets that drive organizational success. Thus companies must learn from them—why they stay, why they leave, and how the organization needs to change. A thoughtful exit interview—whether it be a face-to-face... View Details

Keywords: Information; Management Practices and Processes; Retention; Resignation and Termination

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September 1992 (Revised August 2004)
Case

Martin Marietta: Managing Corporate Ethics (A)

By: Lynn S. Paine

Senior managers at Martin Marietta are considering two questions: how to assess the company's seven-year-old ethics program; and how to deal with employees' fear of retribution--real or imagined--for alerting the corporate ethics office to potential problems. The case... View Details

Keywords: Ethics; Resignation and Termination; Employees; Law; Business or Company Management; Programs

Educators

19 Dec 2023
Research & Ideas

$15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

organizations from our analysis, including: Sponsored programs (initiatives of legally separate nonprofits or fiscal sponsors) Organizations registered outside the US Recipients of restricted gifts, donations with specific parameters... View Details

Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran

07 Nov 2023
Research & Ideas

When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part'

Seeking a programming gig? Wear glasses and keep your laptop in frame if you want your profile picture to attract recruiters on hiring platforms. A new study finds freelancers are more likely to land work when they “look the part” for a... View Details

Keywords: by Scott Van Voorhis

September 2016 (Revised July 2017)
Supplement

Transferring Knowledge Between Projects at NASA JPL (B)

By: Dorothy Leonard and Christopher Myers

At the conclusion of the (A) case, Jennifer Trosper needed to decide whether or not to throw her support behind the training and outreach represented by the ROV-E program to build small rovers like the ones used on the surface of Mars by NASA JPL. The (B) case... View Details

Keywords: Knowledge Sharing; Knowledge Management; Employees; Experience and Expertise; Decision Making; Aerospace Industry; United States

24 Jul 2023
Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

many such workers are caregivers, excluded from full-time jobs because short-sighted employers don’t offer them the flexibility they need. Filtered out by hiring algorithms due to employment gaps or other hiring “red flags,” these willing workers could offer one... View Details

Keywords: by Kara Baskin

26 Apr 2023
In Practice

Is AI Coming for Your Job?

cuts in white-collar staff. Joseph Fuller is a Professor of Management Practice in General Management and co-leads the Managing the Future of Work initiative at HBS. Ayelet Israeli: For now, AI still needs human intervention In the near... View Details

Keywords: by Kristen Senz; Technology

05 Feb 2024
Research & Ideas

The Middle Manager of the Future: More Coaching, Less Commanding

Zhang says. They still maintain traditional supervisory responsibilities such as setting work schedules, enforcing human resource policies, conducting job reviews, and more. At the same time, managers are also accountable for meeting... View Details

Keywords: by Ben Rand

24 Aug 2012
Working Paper Summaries

Equalizing Outcomes vs. Equalizing Opportunities: Optimal Taxation when Children’s Abilities Depend on Parents’ Resources

Keywords: by Alexander Gelber & Matthew Weinzierl

23 Jan 2024
Research & Ideas

How to Keep Employees Productive: Support Caregivers

needs, or poorly promoted in the organization. Companies should analyze the utilization of caregiving services and investigate what makes a benefit popular or unpopular. Go beyond EAPs. Employee assistance programs (EAPs) aren't... View Details

Keywords: by Kara Baskin

Article

Individuals' Decision to Co-Donate or Donate Alone: An Archival Study of Married Whole Body Donors in Hawaii

By: Michel Anteby, Filiz Garip, Paul V. Martorana and Scott Lozanoff

Background: Human cadavers are crucial to numerous aspects of health care, including initial and continuing training of medical doctors and advancement of medical research. Concerns have periodically been raised about the limited number of whole body... View Details

Keywords: Decisions; Health Care and Treatment; Personal Characteristics; Philanthropy and Charitable Giving; Health Industry; Hawaii

03 Oct 2023
HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

says, “because they want to ensure they have the financial resources to take care of people properly.” 4. Apologize—and mean it Poorly run layoff programs can be tremendously damaging to a company’s reputation. If current and downsized... View Details

Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing

April 2021
Article

Work-From-Anywhere: The Productivity Effects of Geographical Flexibility

By: Prithwiraj Choudhury, Cirrus Foroughi and Barbara Larson

An emerging form of remote work allows employees to work-from-anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work-from-home (WFH) programs offer the worker temporal flexibility, work-from-anywhere (WFA) programs... View Details

Keywords: Geographic Flexibility; Work-from-anywhere; Remote Work; Telecommuting; Geographic Mobility; USPTO; Employees; Geographic Location; Performance Productivity

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