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Show Results For
- All HBS Web
(1,565)
- News (446)
- Research (825)
- Events (7)
- Multimedia (2)
- Faculty Publications (405)
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- 24 Jun 2020
- News
Unleashing Greatness in Others
- 01 Jun 2020
- News
Unleashed
reinforced the company’s shared basic assumptions, including the belief that everyone, at every level, was in service to JetBlue passengers. The most important assumption he surfaced—a somewhat radical idea at the time—was that customers are people. JetBlue’s mission... View Details
Keywords: Jen McFarland Flint
- 17 Apr 2019
- News
Give It to Me Straight
charming. He was funny. He was one of those people who brings a little levity, a little humanity to every meeting. There was just one problem with Bob. Bob was doing terrible work. It was so puzzling. I was so confused because he had this... View Details
- 01 Sep 2007
- News
Faculty Research Online
HBS Working Knowledge is an online forum for innovation in business practice, offering a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Behavioral Finance — Benefiting... View Details
- 01 Dec 2004
- News
Ideas: Faculty Research Online
What Drives Supply Chain Behavior? Surprise! Managers are not always rational decision-makers. In this interview, Assistant Professor Noel Watson and Rogelio Oliva discuss how human behavior affects supply... View Details
- 01 Dec 2013
- News
Curing Health Care
Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and... View Details
- 01 Dec 2022
- News
Road to Recovery
in 2016, with Gastfriend as CEO and his father as chief medical officer. A 2014 study estimated that 12.5 million Americans had substance use disorders, and that number was rising, largely due to opioid use. In addition to the human toll,... View Details
- 22 Sep 2016
- News
Words and Pictures
As a student in Professor Nitin Nohria’s LEAD class, in the spring of 2001, Tony Deifell (MBA 2002) was particularly captivated by the idea of reflective leadership. “We talked a lot about the human aspects of business, and I was... View Details
Keywords: Susan Young
- 01 Jun 2010
- News
Admit It: You’re in Denial
alcoholic who swears he is just a social drinker to the investor who refuses to open his 401(k) statement after a market crash, denial permeates every facet of life. The impulse to avoid painful truths, just like the impulse to avoid pain itself, is a part of View Details
- 01 Dec 2013
- News
Your Own Medicine
be hyper-focused on developing the next Lipitor or Levitra, creating a constant drain on financial and human resources. And companies are running out of big ideas and facing gaps in their revenue thanks to patent expirations, leaving... View Details
- 19 Nov 2021
- News
How to Set Boundaries with a Chatty Colleague
- 22 Feb 2022
- News
Research Brief: The Fresh Start Effect
Humans can be self-destructive. We overindulge in food and fail to make time to exercise, and we delay saving for retirement. Associate Professor John Beshears, whose research focuses on behavioral... View Details
Keywords: Jen McFarland Flint
- 30 Apr 2021
- News
Revealing the Rules
wine-dark. Ancient languages didn’t have a word for blue—a realization that prompted linguists to ask whether humans could even see the color if they don’t have a word for it. So a researcher went to Namibia to study a tribe that has no... View Details
- 29 Jan 2021
- News
Holding Business to Account
leaders on issues of climate change, human rights, and environmental solutions, among many others. Aiyer sees these efforts as a partnership between a company and its investors. “These kinds of changes are positive for the company's... View Details
- 01 Feb 1998
- News
Stephen Covey's Successful Habits
have to compete at a global level and maintain a world-class standard of quality. What's the biggest shortcoming of American business? Its low-trust culture, characterized by defensive and protective communication, hidden agendas, internal politics, and underutilized... View Details
- 01 Jun 1997
- News
Sorting Myth from Reality at Hong Kong Conference
strategies. "Few Asian countries have done this," Porter commented, citing chronic problems such as inadequate infrastructure, skilled human resource shortages, deficiencies in science and technology, and lingering monopolies that have... View Details
Keywords: Alejandro Reyes
- 01 Mar 2004
- News
Curb Your Overconfidence
an article appearing in the January issue of Negotiation, an HBS Publishing newsletter. While overconfidence is a fundamental human bias, in the workplace it can lead to adverse consequences, says Bazerman. He poses this real-world... View Details
- 01 Dec 2002
- News
Faculty Updates
Change (2000). He led the development of the School's first required course in human resource management in the 1980s and then cowrote Managing Human Assets (1984), the first book to frame View Details