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  • All HBS Web  (2,398)
    • People  (3)
    • News  (915)
    • Research  (880)
    • Events  (10)
    • Multimedia  (41)
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  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

firm to master all these skills, let alone house them under one roof. Second, a pool of low-cost yet highly skilled labor has emerged in developing countries, creating incentives to substitute these for... View Details
Keywords: by Sean Silverthorne
  • June 2016
  • Article

Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics

By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn I. Reynolds
Background: Routine annual influenza vaccinations are recommended for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is... View Details
Keywords: Geographic Location; Employees; Health Care and Treatment
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Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn I. Reynolds. "Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics." Medical Care 54, no. 6 (June 2016): 578–583.
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

the product is gripped in the hand and in the choice of finish in the device's housing material. In the case of a personal care product, colors and scents known to be evocative... View Details
Keywords: by Manda Mahoney
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

Quantifying performance and measuring results are no longer the sole domain of for-profit enterprises. Today, many nonprofit organizations also find themselves on the hot seat—not with stockholders but with donors who expect similar... View Details
Keywords: by Julia Hanna
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

information on the amount of time they used the walk stations (according to a card swipe upon use); others were sent information on how much they and another random coworker used them; others were sent... View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

packages and devices via a software bill of materials. In April 2018, the leaders of the US Congress House of Representatives Energy and Commerce... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 2013
  • Article

Logic Pluralism, Organizational Design, and Practice Adoption: The Structural Embeddedness of CSR Programs

By: Mary Ann Glynn and Ryan Raffaelli
The institutional logics perspective highlights how organizations are embedded within broader systems of meaning and how this embeddedness activates salient institutional logics in organizations that can enable or constrain organizational decisions, practices, and... View Details
Keywords: Organizational Design; Management Practices and Processes; Corporate Social Responsibility and Impact
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Glynn, Mary Ann, and Ryan Raffaelli. "Logic Pluralism, Organizational Design, and Practice Adoption: The Structural Embeddedness of CSR Programs." Research in the Sociology of Organizations 39B (2013): 175–198.
  • 08 Jun 2009
  • Research & Ideas

The Return of the Salesman

downturn will mean for salespeople? A: Well, if the impression of salespeople was low before the financial crisis, it has only gotten worse. Realtors, mortgage brokers, investment advisors, and telephone solicitors offering credit View Details
Keywords: by Sean Silverthorne; Retail
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

example, that company would not be selling a “lifestyle” so successfully on a global basis today to its customer base of students, younger singles, and married couples moving into their first apartment or View Details
Keywords: by Jim Aisner; Retail
  • 12 Sep 2011
  • Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It... View Details
Keywords: by Sean Silverthorne
  • August 2018
  • Supplement

Garanti Payment Systems: Digital Transformation Strategy (B)

By: Shelle M. Santana and Esel Çekin
Supplements the (A) case. Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage... View Details
Keywords: Loyalty Programs; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Bank; Banking; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital; Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation
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Santana, Shelle M., and Esel Çekin. "Garanti Payment Systems: Digital Transformation Strategy (B)." Harvard Business School Supplement 519-015, August 2018.
  • 26 Oct 2017
  • Research Event

In an Era of 'Fake News,' What is the Future of Advertising and Publishing?

White House popularized the term “fake news,” the influence of social media advertising and online publishing requires serious reexamination. That began to happen October 24 at the The Future View Details
Keywords: by Jen Deaderick; Media & Broadcasting; Journalism & News
  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

and your fiancé struggling to write thank-you cards for all those wedding shower gifts? Try batching the unwritten cards into sets of eight. Rather than feeling overwhelmed by... View Details
Keywords: by Carmen Nobel
  • 06 Feb 2014
  • Research & Ideas

The Art of American Advertising

Card. Photo: Bates Trade Card Collection, Harvard Business School "The challenges that marketers faced as the United States grew into a national market because of changes in transportation and... View Details
Keywords: by Carmen Nobel; Advertising
  • 15 Nov 2012
  • Research & Ideas

Funding the Design of Livable Cities

Editor's note: This article originally appeared on Harvard University's Real Estate Academic Initiative website. If Harvard Business School and the Graduate School of Design seem miles apart both literally and culturally, John Macomber is... View Details
Keywords: by Lisa Chase; Construction; Real Estate; Energy; Utilities
  • July 2015
  • Article

The Impact of Corporate Social Responsibility on Investment Recommendations: Analysts' Perceptions and Shifting Institutional Logics

By: Ioannis Ioannou and George Serafeim
We explore the impact of corporate social responsibility (CSR) ratings on sell-side analysts' assessments of firms' future financial performance. We suggest that when analysts perceive CSR as an agency cost, due to the prevalence of an agency logic, they produce... View Details
Keywords: Corporate Social Responsibility; Analysts; Investment Recommendations; Sustainability; Institutional Logics; Environment; Corporate Social Responsibility and Impact; Investment; Corporate Governance; United States
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Ioannou, Ioannis, and George Serafeim. "The Impact of Corporate Social Responsibility on Investment Recommendations: Analysts' Perceptions and Shifting Institutional Logics." Strategic Management Journal 36, no. 7 (July 2015): 1053–1081.
  • 1978
  • Other Unpublished Work

Baseline Analysis of the Urban Homesteading Program

By: Dutch Leonard
Keywords: Housing; Programs; Urban Scope
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Leonard, Dutch. "Baseline Analysis of the Urban Homesteading Program." Urban Systems Research & Engineering, Cambridge, MA, January 1978. (co-author.)
  • 2024
  • Book

Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity

By: Karen G. Mills
The second edition of Fintech, Small Business & the American Dream, builds on the groundbreaking 2019 book with new insights on how technology and artificial intelligence are transforming small business lending. This ambitious view covers the significance of... View Details
Keywords: Fintech; AI; AI and Machine Learning; Small Business; Economy; Technology Adoption; Credit; Financing and Loans; Analytics and Data Science
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Mills, Karen G. Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity. 2nd Edition, NY: Palgrave Macmillan, 2024.
  • 04 Nov 2014
  • First Look

First Look: November 4

http://hbr.org/product/Teaming-at-Disney-Animati/an/615023-PDF-ENG Harvard Business School Case 515-003 MRC's House of Cards In March 2011, Asif Satchu and Modi Wiczyk,... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2006
  • Op-Ed

Fixing Executive Options: The Veil of Ignorance

tremendous given the amounts of wealth involved. Rawlsian options would keep the fox out of the hen house but keep the fox hungry. Such a solution preserves the virtues View Details
Keywords: by Mihir Desai & Joshua Margolis
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