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  • 07 Jul 2010
  • First Look

First Look: July 7

Gardner Abstract Hierarchies are pervasive in groups, generally providing clear guidelines for the dominance and deference behaviors that members are expected to show based on their relative ranks. But what happens when team members... View Details
Keywords: Martha Lagace
  • 21 Oct 2024
  • Research & Ideas

What Happens in Vegas Could Shape the Metaverse

linear geometry that helped Vegas succeed. “A linear layout has the advantage that there is no clear status hierarchy among the resorts spread out along the street,” the authors write. That can be true as metaverse architects build... View Details
Keywords: by Scott Nover; Computer; Information Technology
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

change during the past two decades. Hierarchy has to be replaced by networks, bureaucratic systems transformed into flexible processes, and control-based management roles must evolve into relationships featuring empowerment and coaching.... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 02 Sep 2014
  • First Look

First Look: September 2

self-downloads on SSRN, the leading working paper repository in the social sciences, to show that employees higher in a hierarchy are more likely to engage in deception, particularly when the employee has enjoyed a high level of past... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

disadvantaged platform to switch from subsidizing buyers to subsidizing sellers. Download the paper: http://www.hbs.edu/research/pdf/12-066.pdf The Architecture of Transaction Networks: A Comparative Analysis of Hierarchy in Two Sectors... View Details
Keywords: Carmen Nobel
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

distance (how social hierarchies affect negotiation), context of communication (the degree to which messages inherit meaning from the setting in which they are delivered), and different conceptions of time (whether negotiators from... View Details
Keywords: by Martha Lagace
  • 30 Sep 2014
  • First Look

First Look: September 30

of sweat equity and hard work to shape eCW as they wanted. They were also proud of their company culture, which de-emphasized traditional company hierarchies and encouraged independent thinking and cooperative working arrangements across... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

stimulate customers to increase their purchases to reach the next stage-and therefore more and better rewards-in the hierarchy of loyalty classes. Even though many believe that loyalty programs that lack this feature won't induce enough... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

voicemail messages. Now their words are much more authentic and can be remarkably empowering. Social networking is also flattening organizations by distributing access to information. Everyone is equal on the social network. No View Details
Keywords: by Staff
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

  Working PapersEveryday Failures in Organizational Learning: Explaining the High Threshold for Speaking Up at Work Authors:James R. Detert and Amy C. Edmondson Abstract This article examines how people working in organizational View Details
Keywords: Sean Silverthorne
  • 22 Aug 2006
  • First Look

First Look: August 22, 2006

  Working PapersCartels and Competition: Neither Markets nor Hierarchies Author:Jeffrey Fear Abstract This article provides an overview on the rise and fall of cartels since the late 19th century when the modern cartel movement properly... View Details
Keywords: Martha Lagace
  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

going to have the power and the passion to fundamentally change it. For example, almost half of Sony's profits now come from a guy who six or seven years ago was a lowly engineer in corporate R&D. He had to fight his way up the View Details
Keywords: by Staff
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

forthcoming Research in Organizational Behavior Self-Managing Organizations: Exploring the Limits of Less Hierarchical Organizing By: Lee, Michael Y., and Amy C. Edmondson Abstract—Fascination with organizations that eschew the conventional managerial View Details
Keywords: Carmen Nobel
  • 19 Jun 2012
  • First Look

First Look: June 19

For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's organizational View Details
Keywords: Sean Silverthorne
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 06 Sep 2016
  • First Look

September 6, 2016

that humor plays a fundamental role in shaping interpersonal perceptions and hierarchies within groups. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51589 September 2016 Harvard Business Review Know Your Customers'... View Details
Keywords: Carmen Nobel
  • 28 May 2013
  • First Look

First Look: May 28

individual differences in social dominance orientation-a preference for group-based hierarchy and inequality-interacts with perceptions of socioeconomic threat to influence the use of hypodescent in categorizing half-Black, half-White... View Details
Keywords: Sean Silverthorne
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

categorical hierarchies and in the ability to reconcile incompatible organizational capabilities. Second, we theorize and attend to the role of emotional frames in innovation adoption. Thus, we advance a model that articulates how... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2014
  • First Look

First Look: December 23

advice for the simplest bilateral negotiations between monolithic parties, for negotiations through agents or with linked "internal" and "external" aspects, for negotiations in hierarchies and networks, as well as for... View Details
Keywords: Carmen Nobel
  • 03 Sep 2013
  • First Look

First Look: September 3

measures via deception. In a first study, we use deceptive self-downloads on SSRN, the leading working paper repository in the social sciences, to show that employees higher in a hierarchy are more likely to engage in deception,... View Details
Keywords: Sean Silverthorne

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