Healthcare Operations - Publications - Faculty & Research

01 Sep 2023
Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

to working in social enterprise. The 2023 Goldsmith Fellows are: Rehan Adamjee. A joint degree student at HBS and HKS, Rehan recently served as the strategy and growth lead for Vital Pakistan, a 300+ person healthcare organization... View Details

29 Jul 2021
Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

Equity Team in the Vaccine Operations Center, whose goals are to achieve maximum vaccination levels in New York City, to close the vaccination gap between different boroughs and ethnic groups, and to tackle structural racism in View Details

25 Jul 2023
News

Why Leaders with Big Egos Worry Wesfarmers CEO Rob Scott

healthcare and lithium businesses. “That’s the great thing about the Wesfarmers model,” Scott tells the paper. “We have the capacity to allocate capital and adjust the portfolio so that our group remains contemporary and relevant for what... View Details

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Strategy Curriculum - Faculty & Research

Strategy Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students MBA Required Curriculum (FIRST YEAR) Strategy The objective of this course is to help students develop the skills for formulating strategy. It provides an understanding of: A... View Details

27 Feb 2023
Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

lines or difficulty in finding a store employee for help. Retail operations: An oxymoron The paper adds granularity to Raman's three decades of research into operations management, which includes a focus on retailing. He notes with a... View Details

Keywords: by Ben Rand; Retail

27 Sep 2011
First Look

First Look: September 27

concern. We also hypothesize that the effectiveness of such campaigns depends on the prior responsiveness of line managers. We test our hypotheses in the healthcare setting, in which problems are frequent. We use data on nearly 7,500... View Details

Keywords: Sean Silverthorne

Article

Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults

By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal

Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help... View Details

Keywords: Health Care and Treatment; Age; Service Delivery; Information Technology; Collaborative Innovation and Invention

Citation

Read Now

11 Nov 2013
Working Paper Summaries

Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time

Keywords: by Jillian Berry Jaeker, Anita L. Tucker & Michael H. Lee; Health

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Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details

08 May 2018
First Look

First Look at New Research and Ideas, May 8, 2018

Nguyen No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/417066 Harvard Business School Case 318-077 Wenzhou Kangning Hospital: Changing Mental Healthcare in China (B) This case updates Wenzhou Kangning... View Details

Keywords: Sean Silverthorne

08 Feb 2023
News

Alumni-Cofounded Company Sells to CVS for $10.6 Billion

19 states that provide the best care anywhere to over 132,000 older adults. His commitment to diversity, equity and inclusion makes Oak Street Health a great place to work for teammates and enables an unmatched experience for patients.” He was named a “Top 25 Emerging... View Details

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Leadership - Health Care

Health Care Initiative Leadership 1ms Robert S. Huckman Howard Cox Health Care Initiative Faculty Chair Professor Huckman teaches the second-year course in Operations Strategy and has taught HBS Executive Education programs and the... View Details

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Faculty & Researchers - Managing the Future of Work

Harvard Business School background note, 2022. With Daniel O’Connor, Paige Boehmcke, and Will Ensor. Catalant’s Operating System for the Future of Work , Harvard Business School case, 2020. With Christopher T. Stanton. Unilever’s Response... View Details

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

organizations that changed people’s lives for the better.” While there, she cofounded local chapters of two nonprofits, in education and healthcare respectively. HOME REGION San Francisco, CA UNDERGRAD EDUCATION Dartmouth College PREVIOUS... View Details

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Accounting & Management Awards & Honors - Faculty & Research

Susanna Gallani : Received the 2021 Robert F. Greenhill Award. Jonas Heese : Winner of the 2021 FESE De La Vega Best Paper Award for “Does Industry Employment of Active Regulators Weaken Oversight?” Krishna G. Palepu : Winner of the 2021 Case Centre Award in the... View Details

25 Aug 2015
First Look

First Look Tuesday

announcement-leading to even greater use of the same production tool. Two controlled lab studies replicate our main findings and show that behavioral biases, not rational expectations, drive the effect. Our research contributes not only to View Details

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

wonderful experience,” says Thomke. He included GE Healthcare as an example of a company making a customer experience turnaround in a recently released learning exercise Designing Transformational Customer Experiences. The exercise helps... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

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Increasing Value in Care Delivery - Health Care

through improving operations is the focus of Professor Robert Huckman’s research, MBA course curriculum, and Executive Education teaching. Huckman is the faculty chair of the HBS Health Care Initiative and chair of the MBA Required... View Details

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Curriculum - Business & Environment

initiatives to stay relevant. But which initiatives, executed where, when and how, would enable IKEA to achieve its goals in a way that was profitable while creating an IKEA they would want to pass on to the next generation of co-workers and customers? Technology and... View Details

Tanner Houston

Keywords: biotechnology; digital health; health care

Publications