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- Faculty Publications (110)
Show Results For
- All HBS Web (403)
- Faculty Publications (110)
- 27 Feb 2023
- Research & Ideas
How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards
lines or difficulty in finding a store employee for help. Retail operations: An oxymoron The paper adds granularity to Raman's three decades of research into operations management, which includes a focus on retailing. He notes with a... View Details
- 11 Nov 2013
- Working Paper Summaries
Increased Speed Equals Increased Wait: The Impact of a Reduction in Emergency Department Ultrasound Order Processing Time
- Web
Leadership - Health Care
Health Care Initiative Leadership 2ms Robert S. Huckman Howard Cox Health Care Initiative Faculty Chair Professor Huckman teaches the second-year course in Operations Strategy and has taught HBS Executive Education programs and the... View Details
- 27 Sep 2011
- First Look
First Look: September 27
concern. We also hypothesize that the effectiveness of such campaigns depends on the prior responsiveness of line managers. We test our hypotheses in the healthcare setting, in which problems are frequent. We use data on nearly 7,500... View Details
Keywords: Sean Silverthorne
- Web
Doing Business with China: Early American Trading Houses - A Chronicle of the China Trade
Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
- 08 May 2018
- First Look
First Look at New Research and Ideas, May 8, 2018
Nguyen No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/417066 Harvard Business School Case 318-077 Wenzhou Kangning Hospital: Changing Mental Healthcare in China (B) This case updates Wenzhou Kangning... View Details
Keywords: Sean Silverthorne
- 25 Aug 2015
- First Look
First Look Tuesday
announcement-leading to even greater use of the same production tool. Two controlled lab studies replicate our main findings and show that behavioral biases, not rational expectations, drive the effect. Our research contributes not only to View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
wonderful experience,” says Thomke. He included GE Healthcare as an example of a company making a customer experience turnaround in a recently released learning exercise Designing Transformational Customer Experiences. The exercise helps... View Details
- 25 Jun 2020
- Blog Post
Harvard Business School Class of 2021 Student Profiles
organizations that changed people’s lives for the better.” While there, she cofounded local chapters of two nonprofits, in education and healthcare respectively. HOME REGION San Francisco, CA UNDERGRAD EDUCATION Dartmouth College PREVIOUS... View Details
- Web
Faculty & Researchers - Managing the Future of Work
Harvard Business School background note, 2022. With Daniel O’Connor, Paige Boehmcke, and Will Ensor. Catalant’s Operating System for the Future of Work , Harvard Business School case, 2020. With Christopher T. Stanton. Unilever’s Response... View Details
- Web
Accounting & Management Awards & Honors - Faculty & Research
Business in 2021. Krishna G. Palepu : Winner of the 2021 Case Centre Award in the Production and Operations Management category for “Ant Financial (A)” with Feng Zhu, Ying Zhang, Anthony K. Woo, and Nancy Hua Dai (HBS Case 617-060).... View Details
- Web
General Management Curriculum - Faculty & Research
in effective leadership. MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name Term Quarter Credits Building and Sustaining a Successful Enterprise (also listed under Technology & Operations Management) Willy Shih , Derek van... View Details
- 25 Jul 2017
- First Look
First Look at New Research and Ideas: July 25, 2017
was still the world’s largest company, with over $480 billion in annual revenue and operations in 28 countries. Although it had mostly vanquished its rival discount retailers in the U.S., it was struggling to find the right growth... View Details
Keywords: Carmen Nobel
- Web
Increasing Value in Care Delivery - Health Care
through improving operations is the focus of Professor Robert Huckman’s research, MBA course curriculum, and Executive Education teaching. Huckman is the faculty chair of the HBS Health Care Initiative and chair of the MBA Required... View Details
- Web
Advisory Board - Entrepreneurship
Appex provided centralized services that enabled independent mobile carriers to operate as a single seamless network. Appex’s services included call forwarding across carriers, fraud prevention services, billing and customer service.... View Details
- Web
Curriculum - Business & Environment
initiatives to stay relevant. But which initiatives, executed where, when and how, would enable IKEA to achieve its goals in a way that was profitable while creating an IKEA they would want to pass on to the next generation of co-workers and customers? Technology and... View Details
- Web
Cases & Teaching Notes - Institute For Strategy And Competitiveness
outcomes for every patient. January 2018 HBS Case Collection Medtronic: Navigating a Shifting Healthcare Landscape by Robert S. Kaplan, Michael E. Porter, Thomas W. Feeley and Alee Hernandez Medtronic is adapting its strategy to changes... View Details
- Web
Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School
Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
- Web
Winners & Runners-Up | New Venture Competition
re-evolve the future. SurgiBox Mike Teodorescu (DBA 2018) Alumni Track Crowd Favorite Safe surgery, any time, any place. Business Track, 2021 Concord Materials Robert Lane (MBA 2021) Anthony Valente (MBA 2022) Business Track Co-Winner Integrated materials management... View Details