Publications

August 1995 (Revised January 2024)
Supplement

Health Stop (B): Starting Up

By: Regina E. Herzlinger

Describes the long waiting time experienced by customers in Health Stops and asks students to specify the changes in its business model which could help solve the problem. View Details

Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Health Industry; Health Industry

Article

Behavioral Hazard in Health Insurance

By: Katherine Baicker, Sendhil Mullainathan and Joshua Schwartzstein

A fundamental implication of standard moral hazard models is overuse of low-value medical care because copays are lower than costs. In these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is ample... View Details

Keywords: Insurance; Consumer Behavior; Health Care and Treatment; Insurance Industry

13 Dec 2006
Research & Ideas

Improving Public Health for the Poor

School of Public Health, Project Antares aims to create a system for devising commercial incentives that provide affordable public health initiatives, or "interventions" in healthcare parlance. Examples of commercial high-impact... View Details

Keywords: by Martha Lagace; Health

March 1980 (Revised March 1981)
Case

General Health Co.

By: Joseph L. Bower

Keywords: Health Industry

Web

Impact - Health Care

Impact Making a Difference in Health Care Harvard Business School Influencing the Industry With global health care spending greater than $8.5 trillion, there is no shortage of... View Details

August 2018 (Revised August 2019)
Case

Oscar Health Insurance: What Lies Ahead for a Unicorn Insurance Entrant?

By: Leemore Dafny and Victoria Marone

Keywords: Oscar Insurance; Fintech; US Health Care; Affordable Care Act (ACA); Health Insurance Marketplaces; Insurer Competition; Provider Consolidation; Market Entry; Health Care and Treatment; Entrepreneurship; Market Entry and Exit; Negotiation; Growth Management; Health Industry; Health Industry; New York (state, US); New Jersey

October 1997 (Revised March 2000)
Case

Oxford Health Plans: Specialty Management (A)

By: James L. Heskett, Jody H. Gittell and James Slayton

Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details

Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States

October 2004 (Revised February 2005)
Case

John Moran and the Orthopedics Industry

By: Richard G. Hamermesh

Reviews John Moran's 25-year career in the orthopedic industry and his current decision whether to start a hand and foot surgery company. View Details

Keywords: Business Startups; Decision Choices and Conditions; Personal Development and Career; Health Industry

23 Apr 2013
News

Disruptive Innovation: A Prescription For Better Health Care

08 Apr 2009
Research & Ideas

Clayton Christensen on Disrupting Health Care

interrelated. People who have studied this industry for a long time have come up with a number of feasible ideas to get at the cost problem, including high-deductible insurance and health savings accounts.... View Details

Keywords: by Deborah Blagg; Health

Web

Academics - Health Care

MBA Experience Academics Why HBS for Health Care? Harvard Business School The first-year “required curriculum” (RC) incorporates health care cases and topics in many courses ranging from Marketing and... View Details

July 2002 (Revised April 2008)
Case

Helios Health (B)

By: Regina E. Herzlinger

Supplements the (A) case. View Details

Keywords: Price; Customization and Personalization; Information; Investment Return; Health Industry

Web

Careers - Health Care

financial services, consulting, health care delivery, and health services organizations. 8,487 Alumni active in health care across all industries... View Details

September 2017 (Revised February 2018)
Case

Becton Dickinson: Global Health Strategy

By: Mark R. Kramer and Sarah Mehta

Becton, Dickinson and Company (BD) was a medical technology firm headquartered in Franklin Lakes, New Jersey, with 43,000 employees and 2016 revenues of $12.5 billion. For several years, the company had pursued developing products that created shared value, defined as... View Details

Keywords: Shared Value; Creating Shared Value; Odon Device; Medical Technology; Value Creation; Values and Beliefs; Philanthropy and Charitable Giving; Health; Health Care and Treatment; Health Testing and Trials; Emerging Markets; Social Issues; Competitive Strategy; Medical Devices and Supplies Industry; Africa; Asia; Middle East

August 2022 (Revised January 2023)
Case

Icario Health: AI to Drive Health Engagement

By: David C. Edelman

Icario Health has built a market-leading artificial intelligence (AI) engine to help health insurers drive better health behaviors for their members, enabling the insurers to improve their Medicare performance. View Details

Keywords: Marketing; Health Care and Treatment; AI and Machine Learning; Health Industry; United States