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  • All HBS Web  (6,126)
    • People  (21)
    • News  (2,318)
    • Research  (2,813)
    • Events  (5)
    • Multimedia  (222)
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  • Article

The IT Transformation Health Care Needs

By: Nikhil R. Sahni, Robert S. Huckman, Anuraag Chigurupati and David M. Cutler
In recent years, health care organizations have made sizable investments in information technology. They’ve used their IT systems to replace paper records with electronic ones and to improve billing processes, thereby boosting revenue. But so far, IT has been of little... View Details
Keywords: Health Care and Treatment; Information Technology; Performance Improvement; Business Model
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Sahni, Nikhil R., Robert S. Huckman, Anuraag Chigurupati, and David M. Cutler. "The IT Transformation Health Care Needs." Harvard Business Review 95, no. 6 (November–December 2017): 128–136.
  • 2019
  • Chapter

Teams and Team Effectiveness in Health Services Organizations

By: Bruce J. Fried and Amy C. Edmondson
Book Abstract: Completely updated to address the challenges faced by modern health care organizations, this edition of Shortell and Kaluzny's Health Care Management: Organization Design and Behavior offers a more global perspective on how the United States and... View Details
Keywords: Groups and Teams; Performance Effectiveness; Health; Health Industry
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Fried, Bruce J., and Amy C. Edmondson. "Teams and Team Effectiveness in Health Services Organizations." Chap. 5 in Shortell & Kaluzny's Health Care Management: Organization Design and Behavior. 7th ed., edited by Lawton Robert Burns, Elizabeth H. Bradley, and Bryan Jeffrey Weiner, 98–131. Boston, MA: Cengage Learning, 2019.
  • Article

Better Accounting Transforms Health Care Delivery

By: Robert S. Kaplan and Mary L. Witkowski
The paper describes the theory and preliminary results for an action research program that explores the implications from better measurements of health care outcomes and costs. After summarizing Porter's outcome taxonomy (Porter 2010), we illustrate how to use process... View Details
Keywords: Activity Based Costing and Management; Research; Health Care and Treatment; Health Industry
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Kaplan, Robert S., and Mary L. Witkowski. "Better Accounting Transforms Health Care Delivery." Accounting Horizons 28, no. 2 (June 2014): 365–383.
  • Teaching Interest

Managing Health Care Delivery - Executive Education

By: Robert S. Huckman
While delivering patient care has always been a primary goal of health care organizations, financial outcomes have long been the metric by which success is measured. Increasingly, however, health care leaders are being held accountable for... View Details
  • August 2017
  • Teaching Note

Health Stop (A) and (B)

By: Regina Herzlinger
Teaching Note for HBS Nos. 185-084 and 196-051. View Details
Keywords: Health Care; Health; Health Industry
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Herzlinger, Regina. "Health Stop (A) and (B)." Harvard Business School Teaching Note 318-047, August 2017.
  • 13 Jul 2011
  • Research & Ideas

Experimental Researcher Helps Improve Health Care in Zambia

interest in global health to the realization that an estimated 13 million people die each year for lack of low-cost products that could save their lives. Over the past seven years, she has conducted research projects in Zambia aimed at... View Details
Keywords: by Roger Thompson; Health
  • 2 Apr 2009
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E. "Value-Based Health Care Delivery." Brigham and Women's/Faulkner Hospital Leadership Program, Boston, MA, April 2, 2009.
  • 11 Jun 2009
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Keywords: Health Care and Treatment; Canada
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Porter, Michael E. "Value-Based Health Care Delivery." Rotman School of Management, Toronto, Canada, June 11, 2009.
  • 18 Aug 2009
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Keywords: Health Care and Treatment; Sweden
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Porter, Michael E. "Value-Based Health Care Delivery." Health Outcomes Event, Boston Consulting Group Center for Health Care Value, Gothenburg, Sweden, August 18, 2009.
  • 24 Sep 2009
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E. "Value-Based Health Care Delivery." Baylor EDGE, Dallas, TX, September 24, 2009.
  • 1 Dec 2009
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American... View Details
Keywords: Health Care and Treatment; Brazil
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Porter, Michael E. "Value-Based Health Care Delivery." Infectious Disease in Brazil, Harvard School of Public Health, Sao Paulo, Brazil, December 1, 2009.
  • 5 Feb 2010
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E. "Value-Based Health Care Delivery." Yale School of Management, New Haven, CT, February 5, 2010.
  • 23 Apr 2010
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E. "Value-Based Health Care Delivery." Tuck School of Business Administration, Hanover, NH, April 23, 2010.
  • 5 May 2010
  • Other Presentation

Value-Based Health Care Delivery

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and "How Physicians Can Change the Future of Health Care," Journal of the... View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E. "Value-Based Health Care Delivery." Inner City 100 Symposium, Initiative for a Competitive Inner City, Boston, MA, May 5, 2010.
  • February 2021 (Revised March 2022)
  • Case

Marvin: A Personalized Telehealth Approach to Mental Health

By: Regina E. Herzlinger, Eshani Sharma, Andrew Nguyen, Thomas Arsenault, Carin-Isabel Knoop and Julia Kelley
More than one third of Americans were said to suffer some type of behavioral health ailment at some point in their lifetime, with many people requiring chronic therapy or intervention. Despite significant clinical needs, access to reliable treatment has been difficult... View Details
Keywords: Mental Health; Applications; Startup Management; Telehealth; Health Care Entrepreneurship; Health & Wellness; Health Care; Health Care and Treatment; Customization and Personalization; Internet and the Web; Entrepreneurship; Growth and Development Strategy; Applications and Software
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Herzlinger, Regina E., Eshani Sharma, Andrew Nguyen, Thomas Arsenault, Carin-Isabel Knoop, and Julia Kelley. "Marvin: A Personalized Telehealth Approach to Mental Health." Harvard Business School Case 321-127, February 2021. (Revised March 2022.)
  • March 2012 (Revised April 2013)
  • Case

Schön Klinik: Eating Disorder Care

By: Michael E. Porter, Emma Stanton, Jessica A. Hohman and Caleb Stowell
The Schön Klinik is a private, for-profit German hospital group trying to establish itself as a premium health care provider in a competitive German market. The case details Schön Klinik's founding, its early focus on measurement and improvement, and the design and... View Details
Keywords: Health Care Quality; Outcomes; Quality Improvement; Strategy And Performance Measurement; Integration; Measurement and Metrics; Competition; Health Disorders; Health Care and Treatment; Outcome or Result; Performance Evaluation; Business Processes; Health Industry; Germany
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Porter, Michael E., Emma Stanton, Jessica A. Hohman, and Caleb Stowell. "Schön Klinik: Eating Disorder Care." Harvard Business School Case 712-475, March 2012. (Revised April 2013.)
  • 17 Nov 2016
  • Cold Call Podcast

Building Affordable Health Care in Paradise

Keywords: Re: Tarun Khanna; Health
  • May 1994 (Revised February 2021)
  • Background Note

Note on Reimbursement of Health Care Providers: Case-Based and Capitation Payment

By: Regina E. Herzlinger and Tom Nagle
Explains how managed care organizations use capitation as a payment method for providers. View Details
Keywords: Managed Care; Capitation; Health Care and Treatment; Insurance; Accounting; Financial Management; Health Industry; Health Industry
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Herzlinger, Regina E., and Tom Nagle. "Note on Reimbursement of Health Care Providers: Case-Based and Capitation Payment." Harvard Business School Background Note 194-141, May 1994. (Revised February 2021.)
  • July 1983 (Revised June 1985)
  • Case

United Health Services (A)

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Vitale, Michael R. "United Health Services (A)." Harvard Business School Case 184-012, July 1983. (Revised June 1985.)
  • 2 Apr 2009
  • Other Presentation

Redefining Health Care Delivery: Implications for Global Health

By: Michael E. Porter
This presentation draws on Michael E. Porter and Elizabeth Olmsted Teisberg: Redefining Health Care: Creating Value-Based Competition on Results, Harvard Business School Press, May 2006, and ―How Physicians Can Change the Future of Health Care, Journal of the American... View Details
Keywords: Health Care and Treatment; United States
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Porter, Michael E. "Redefining Health Care Delivery: Implications for Global Health." Medical Anthropology, Princeton University, Princeton, NJ, United States, April 2, 2009.
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