HR - Publications - Faculty & Research - Harvard Business School

Web

Podcasts - Managing the Future of Work

Joseph Fuller delves into what’s driving and limiting the practice of skills-based hiring. The discussion ranges from degree inflation and HR automation to workforce demographics, skills-based promotion and employee retention. Also, how... View Details

26 Sep 2023
Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

When companies try to hire employees from specific ethnic or racial backgrounds to meet their diversity, equity, and inclusion goals, an uncomfortable feeling often creeps into the process. Particularly among well-intentioned white advocates, there can be a sense that... View Details

Keywords: by Kristen Senz

Web

Financial Accounting Online Course | HBS Online

accounting Earn by: completing any three courses within this subject area to earn a Certificate of Specialization Learn More about what you earn Syllabus 7 Modules, 60 Hours Download full syllabus 8.5 hrs Module 1 The Accounting Equation... View Details

31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

because it leads to disconnects at two levels: Individually, it can make leaders exhibit more bias. Organizationally, it does not move leaders to confront biased HR systems and corporate cultures. What this means is that a company might... View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

Web

Healthy Outcomes - Managing the Future of Work

Because Of It Monica Torres 16 Jan 2019 | HuffPost Caregiving Demands Are Affecting Employee Productivity and Company Profitability Nancy Kerr 16 Jan 2019 | AARP What is the true cost of caregiving on the workforce? Katie Clarey 16 Jan 2019 | View Details

01 Nov 2017
What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

team (had been given) sufficient power and resources to do their work.” “Former Employee” maintains that “Wells Fargo has no HR presence at the local level, which means there is no buffer between rogue managers and conscientious... View Details

Keywords: by James Heskett; Banking

Profile

Christina Byrd

Uber,” says Christina, “I realized how important it was to speak the language of any role in the organization, and to communicate the value of HR to people who don’t necessarily understand it.” She decided to pursue an MBA because, “I... View Details

Web

Hidden Workers, Untapped Talent - Managing the Future of Work

Your Employees Are Also Caregivers Re: Joseph Fuller 22 May 2025 | Broadcast Retirement Network How AI is reshaping HR Re: Joseph Fuller 21 Apr 2025 | Charter Read the Report Read View Details

16 Nov 2021
HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

Louis-Pierre Wenés, and chief HR officer Olivier Barberot for putting intense pressure on middle management, who passed this pressure on to other workers without considering the “psychosocial risks.” Soon afterward, Lombard stepped down... View Details

Keywords: by Michael Blanding

Web

Community College Report - Managing the Future of Work

be viewed below. Questionnaire Media Coverage ‘Misfits’ in Power: When a Company Needs a Leader CEO, But Gets a Manager Re: Raffaella Sadun 12 Jun 2025 | HBS Working Knowledge Your Employees Are Also Caregivers Re: Joseph Fuller 22 May 2025 | Broadcast Retirement... View Details

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

June 2017 (Revised May 2019)
Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (B)

By: Doug J. Chung

Kjell & Company was a Swedish retail electronics chain founded in 1988 by brothers Marcus, Mikael and Fredrik Dahnelius. The company operated 84 stores, all company-owned, located mainly in the metropolitan areas of Sweden’s most popular cities: Stockholm, Gothemburg... View Details

Keywords: Salesforce Management; Compensation and Benefits; Motivation and Incentives; Change Management; Behavior; Electronics Industry; Sweden

Citation

Purchase

04 May 2021
Book

Best Buy: How Human Connection Saved a Failing Retailer

this planet.” For a district manager, it is “helping employees and customers fulfill their hopes and dreams.” For a senior HR manager: “teaching, developing, growing and inspiring [people] to do more than they ever thought possible.”... View Details

Keywords: by Michael Blanding; Retail

01 Sep 2023
News

Solving for Z

he says. For Breitfelder, however, managing the tension between what employees want and what companies need to do, in order to execute their strategy, is simply part of a talent leader’s job description. And if Gen Z is broadening the palette of options from which... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

Web

Business Fundamentals Course - CORe | HBS Online

Syllabus 3 Courses (with Exam), 10–17 Weeks Download full syllabus 40 hrs Course – 5 Modules Business Analytics Beginning with basic descriptive statistics and progressing to regression analysis, you’ll implement analytical techniques in... View Details

Web

Online Business Strategy Course | HBS Online

Certificate of Specialization Prove your mastery of strategy Earn by: completing any three courses within this subject area to earn a Certificate of Specialization Learn More about what you earn Syllabus 6 Modules, 30-35 Hours Download full syllabus 7-8 View Details

28 Feb 2018
Sharpening Your Skills

Master the Team Meeting

every leader’s strong suit, then bring someone in who is. I’ve seen everyone from executive assistants to HR leaders to program managers facilitate meetings, keeping the group on topic, on time, and to pay attention to the room. I don’t... View Details

Keywords: by Julia Austin

Web

Online Business Analytics Course | HBS Online

hrs Module 1 Describing and Summarizing Data Recognize trends in data and detect outliers, summarize data sets concisely, and analyze relationships between variables. Highlights Histograms and Summarizing Data Understand How to Interpret... View Details

Web

Online Leadership Principles Course | HBS Online

Certificate of Specialization Learn More about what you earn Syllabus 4 Modules, 35-40 Hours Download full syllabus 1 hrs Prework 360° Emotional and Social Competency Inventory In the first two weeks after the course start date, complete... View Details

Web

The Caring Company

Quit A Job Because Of It Monica Torres 16 Jan 2019 | HuffPost Caregiving Demands Are Affecting Employee Productivity and Company Profitability Nancy Kerr 16 Jan 2019 | AARP What is the true cost of caregiving on the workforce? Katie Clarey 16 Jan 2019 | View Details

Publications