HBS Online - Publications - Faculty & Research

10 Jan 2023
Research & Ideas

How to Live Happier in 2023: Diversify Your Social Circle

relationships. The study offers new ideas for quiet quitters who are contemplating the meaning of happiness and fulfillment amid pandemic burnout. In addition to Norton, the authors include HBS doctoral student Hanne Collins, View Details

Keywords: by Michael Blanding

26 Aug 2019
Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

that has lost its traction, especially among younger consumers,” says Vettese, who surveyed consumers and interviewed Hughes for the research project. “Now, people want to go online and get an at-your-fingertips experience. They want to... View Details

Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics

10 Nov 2008
Research Event

Social Media Leads the Future of Technology

Internet-connected televisions, social media, and the power of simplicity were all cited as launch pads for future innovation in technology, according to a panel of experts that convened at Harvard Business School as part of the HBS... View Details

Keywords: by Martha Lagace

07 Apr 2009
First Look

First Look: April 7, 2009

Yoffie Publication:Harvard Business Review 87, no. 4 (April 2009) No abstract is available at this time. Purchase the article: http://hbr.harvardbusiness.org/2009/04/whats-your-google-strategy/ar/1 The Geography of Trade in Online... View Details

Keywords: Martha Lagace

29 Nov 2022
Research & Ideas

How Much More Would Holiday Shoppers Pay to Wear Something Rare?

the Massachusetts Institute of Technology, and Robert Schultz of the University of Michigan, the paper uses the quirks of an online auction to quantify just how much social influence matters when it comes to what people will pay. The... View Details

Keywords: by Michael Blanding; Retail

21 Oct 2022
Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details

Keywords: by Scott Van Voorhis

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

approach to the customer experience, with an emphasis on employee training and improved ecommerce and automation technology, both on the floor and in back office roles. One foundational move to beef up its technology was Walmart’s $3.3 billion acquisition of View Details

Keywords: by Julia Hanna; Retail

05 Dec 2018
Research & Ideas

Why Managers Should Reveal Their Failures

that comes with envy and move people toward admiration instead,” she says. “One way to do that is to acknowledge your struggles or shortcomings.” Brooks co-wrote the February 2018 working paper, Mitigating Malicious Envy: Why Successful People Should Reveal Their... View Details

Keywords: by Dina Gerdeman

05 Dec 2016
Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

including face-to-face and online negotiations. In one study, they asked participants to imagine this scenario: Over the last 10 years your sales have grown consistently, but next year you expect sales to be flat. If you are asked by your... View Details

Keywords: by Dina Gerdeman

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

When COVID-19 first sent office employees home last year, many managers filled their teams’ calendars with online check-ins, drop-ins, and updates to make up for the loss of spontaneous interactions—often sinking morale and efficiency.... View Details

Keywords: by Kristen Senz

17 Jun 2017
Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details

Keywords: by Jose Alvarez and Len Schlesinger; Retail

13 Jul 2021
Research & Ideas

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

negativity online makes people experience and share more negative emotions came from Facebook. In a controversial 2012 experiment, the social media giant secretly altered the news feeds of 689,003 users to see if posts about others’... View Details

Keywords: by Kristen Senz; Media & Broadcasting

30 May 2024
Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

care knowledge and technological capabilities among patients, according to Stern and her coauthor, HBS doctoral researcher Mitchell Tang. “There is more to unpack here and potentially something to remedy,” Tang says. The article, written... View Details

Keywords: by Ben Rand; Health

22 Nov 2022
Research & Ideas

When Agreeing to Disagree Is a Good Beginning

in recent years, Minson added. “Arguments have become more accusatory and more emotional,” she said. She blames social media. “It’s become so much easier to surround yourself with people who agree with you. Now you can go online and... View Details

Keywords: by Clea Simon, Harvard Gazette

21 Aug 2012
First Look

First Look: August 21

opportunity for the HBS MBA program. The case presents data on the HBS MBA program, including career and professional development statistics so that students are able to assess the cost of receiving an View Details

Keywords: Sean Silverthorne

13 Jun 2022
Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

pandemic-related stress. Teams are often reconnecting through online platforms like Zoom where it can be harder to read social cues. “When you're engaging with an extrovert in conversation, they may be gregarious, they may be outgoing,... View Details

Keywords: by Pamela Reynolds

10 Feb 2020
In Practice

6 Ways That Emerging Technology Is Disrupting Business Strategy

itself, companies are considering their user data and their tech employees as the primary drivers of competitive advantage.” Frank Nagle (@frank_nagle), an assistant professor who is also affiliated with the HBS Digital Initiative, the... View Details

Keywords: by Danielle Kost

12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

Whether you sell widgets, designer fashions, or life-saving drugs, mastering the art and science of better analytics can set you ahead of your competitors, according to HBS professor Ananth Raman and Wharton professor Marshall Fisher.... View Details

Keywords: by Martha Lagace; Retail; Auto

08 Dec 2009
First Look

First Look: Dec. 8

Online Advertising Authors: Benjamin Edelman Publication: HBR Now, HBR Voices (December 2009) Abstract The Internet is sold to advertisers as a highly measurable medium that is the most efficient way to target exactly the right customers.... View Details