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  • 08 Sep 2015
  • First Look

September 8, 2015

their reputations and their relationships with stakeholders. Companies need clearer guidelines for determining whether a mistake merits an apology and, when it does, for crafting and delivering an effective message. In this article, the... View Details
Keywords: Carmen Nobel
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

online will likely worry about receiving gifts on time. Training staff to enforce rapidly changing health guidelines and diffuse tension with customers who don’t comply mask-wearing regulations will also be critical to keeping the peace... View Details
Keywords: by Danielle Kost; Retail
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

point of focus and discipline. Some simple and pragmatic guidelines can be used to make the company's reporting as useful as possible to all stakeholders. By simplifying the language and avoiding the use of jargon or "legalese," the... View Details
Keywords: by Martha Lagace
  • 29 Apr 2008
  • First Look

First Look: April 29, 2008

respect and understanding. The result? A healthy, productive bond that enables you both to excel. Gabarro and Kotter provide valuable guidelines for building this essential relationship—including strategies for determining how your boss... View Details
Keywords: Martha Lagace
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

identify the change to welfare when demand-enhancing effects are considered generally. Finally, we present some solutions to the challenge of identifying welfare effects, and we suggest guidelines for future research. Publisher's link:... View Details
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

that relate to how strongly interactions spread through a network. We also provide a very selective review of how insights from other disciplines can improve and inform modeling choices. Finally, we discuss how models of social interaction can be used to provide View Details
Keywords: Martha Lagace
  • 20 Sep 2011
  • First Look

First Look: September 20

sections of an empirical research paper (introduction, method, results, and discussion), as well as guidelines on how to evaluate each section. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/512019-PDF-ENG Securities Lending... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

of quantifiable risks. In addition, recent corporate governance guidelines advocate the 'business partner' role of risk management. The COSO Enterprise Risk Management framework (2003) explicitly defines risk management as a high level,... View Details
Keywords: Martha Lagace
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

commences with an overview of why industry research is relevant, then offers detailed guidelines on how to approach and what to consider when investigating an industry as part of the analysis necessary to make a decision about investing... View Details
Keywords: Martha Lagace
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

guidelines for when to use each strategy. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808004 ABRY Partners and F+W Publications Harvard Business School Case 207-010 After acquiring F+W Publications... View Details
Keywords: Martha Lagace
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

powerful insights and practical guidelines that allow managers to bridge professional divides and organizational boundaries in order to work together effectively, this is a new exploration of the challenges involved in today's global... View Details
Keywords: by Sean Silverthorne
  • 02 Sep 2014
  • First Look

First Look: September 2

assurance to increase disclosure credibility in the case of South Africa, and increased propensity to adopt reporting guidelines to increase disclosure comparability in both China and South Africa. In contrast, treated firms in Denmark... View Details
Keywords: Sean Silverthorne
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

build both hard power and soft, illustrate the strengths and limits of each, and offer guidelines for choosing one over the other. Conflict among complementors is inevitable, but together, hard and soft power can help companies manage the... View Details
Keywords: Sean Silverthorne
  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

some provocative answers. Our in-depth examination of BP's management practices, including interviews with more than 25 business-unit and corporate managers, highlighted five specific types of value that T-shaped managers can generate. BP's experience also suggests... View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • 31 Oct 2016
  • Research & Ideas

Quantitative Easing Didn’t Ease the Housing Crisis for the Neediest

geographic areas that may have needed the biggest boost. Conforming versus nonconforming The rub lies in the difference between conforming loans and nonconforming loans. A conforming loan is a loan that conforms to the strict guidelines... View Details
Keywords: by Carmen Nobel
  • 07 Jul 2014
  • Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

1990s, subsequent governments introduced much more stringent planning guidelines, which substantially increased the regulatory steps needed to obtain permission to open large retail stores—above 1,000 square meters, especially those located on peripheral... View Details
Keywords: by Carmen Nobel; Retail
  • 03 Feb 2003
  • Research & Ideas

Homeland Security: A Ready-made Market

and reducing complexity. "We're talking about gathering information about people," Mazer continued, "which raises a whole new host of issues regarding privacy guidelines and accountability." "After 9-11, there was... View Details
Keywords: by Julia Hanna; Service
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

only division leader who showed any interest in participating in improvement initiatives. Because grant guidelines required CCHMC to disclose its performance, however, the CF Clinic's participation resulted in some serious soul-searching.... View Details
Keywords: by Julia Hanna; Health
  • 03 Nov 2003
  • What Do You Think?

Can Investors Have Too Much Accounting Transparency?

guidelines being put forth in several member countries of the E.U. in response to accounting improprieties at Ahold and other European companies. Among other things, Sarbanes-Oxley seeks more independent directors on boards and in key... View Details
Keywords: by James Heskett
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

The question of whether advertising 'informs' or 'persuades' consumers is the subject of a long and ongoing stream of debate and research.— Alvin Silk Initially there was relatively little use for DTCA but it grew rapidly in the 1990s. In August 1997, the FDA issued... View Details
Keywords: by Manda Salls

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