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Show Results For
- All HBS Web
(941)
- People (2)
- News (192)
- Research (481)
- Events (4)
- Multimedia (3)
- Faculty Publications (157)
- Program
Strategic Negotiations
long-term business relationships with all parties involved Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with... View Details
- Program
Family Office Wealth Management—Virtual
endowment models Expand your personal and professional network Extend your network by connecting and working with accomplished executives from various backgrounds, industries, and countries around the globe Build relationships with a diverse View Details
- Web
Actively Addressing Unconscious Bias in Recruiting - Recruiting
bias in which people tend to gravitate towards others who look, act, and think as they do. In recruiting specifically, unconscious bias and affinity bias often express themselves as a preference for one candidate or another because of “ culture fit .” Resumes may be... View Details
- Program
The Business of Entertainment, Media, and Sports
group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Talent in the entertainment sector (film, television, music, nightlife, fashion, publishing, sports, performing... View Details
- Web
Program for Research in Markets & Organizations - Doctoral
equity. 1ms New Ideas for a Changing World Applications for Summer 2025 will open November 1, 2024. For additional details, please visit our application site here . PRIMO has been designed to bring together a select View Details
- 12 Nov 2008
- First Look
First Look: November 12, 2008
selective annexation using a specific policy rule, I find that areas which experienced direct rule have significantly lower levels of access to schools, health centers, and roads in the post-colonial period. I find evidence that the... View Details
Keywords: Martha Lagace
- Program
Growing as a Purposeful Leader
executives from various backgrounds and industries Build relationships with a diverse group of peers who can provide wide-ranging insights into your business and personal challenges Who Should Attend CEOs and senior executives one or two... View Details
- Program
Managing Health Care Delivery
relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Clinical and nonclinical leaders with more than 10 years of experience in large... View Details
- 17 May 2017
- Research & Ideas
Minorities Who 'Whiten' Job Resumes Get More Interviews
in a quick scan of a resume,” DeCelles says. “They whitened their resumes because they wanted to appear more mainstream.” Different minority groups use different whitening techniques Asian applicants often changed foreign-sounding names... View Details
Keywords: by Dina Gerdeman
- Program
Strategic Marketing for Driving Growth
new DTC (direct-to-consumer) entrants Expand your personal and professional network Extend your network by connecting and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse View Details
- Program
Strategic Perspectives in Nonprofit Management
globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your organization’s challenges, and your own leadership actions Who Should Attend Nonprofit executive directors and chief executive... View Details
- May 2016 (Revised September 2016)
- Case
Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean
By: Rajiv Lal and Gamze Yucaoglu
In 2015, Edip Ilkbahar, HBC’s founder and CEO, was looking over the plans for a new branch in Cyprus. Since the inception of the company by the Alarko Group of companies in 1994, Ilkbahar’s company had enjoyed high occupancy, high guest satisfaction, and high... View Details
Keywords: Customer Experience; Customer Service; Hotel Industry; Emerging Market; Customer Focus; Leading Growth; Feedback Culture; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Hillside; HBC; Turkey; Vacation; Customer Relationship Management; Quality; Employee Relationship Management; Service Operations; Organizational Culture; Customer Satisfaction; Selection and Staffing; Service Delivery; Competitive Advantage; Emerging Markets; Growth and Development; Accommodations Industry; Entertainment and Recreation Industry; Turkey
Lal, Rajiv, and Gamze Yucaoglu. "Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean." Harvard Business School Case 516-110, May 2016. (Revised September 2016.)
- Program
Changing the Game
your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can... View Details
- 2012
- Working Paper
When Performance Trumps Gender Bias: Joint versus Separate Evaluation
By: Iris Bohnet, Alexandra van Geen and Max H. Bazerman
We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details
Keywords: Prejudice and Bias; Selection and Staffing; Behavior; Groups and Teams; Decision Making; Performance Evaluation; Gender
Bohnet, Iris, Alexandra van Geen, and Max H. Bazerman. "When Performance Trumps Gender Bias: Joint versus Separate Evaluation." Harvard Business School Working Paper, No. 12-083, March 2012.
- April 2023
- Article
Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession
By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
Chen, Lucy, and J. Michael McWilliams. "Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession." JAMA Internal Medicine 183, no. 4 (April 2023): 350–359.
- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
Consulting Group employees work with AI: Humans are still needed to make that call. To operationalize AI successfully, managers must carefully select its applications, train workers in using it properly, and... View Details
- Program
Launching New Ventures
backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Entrepreneurs launching... View Details
- Program
Leadership for Senior Executives
network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse group of peers who can provide wide-ranging insights... View Details
- Program
Finance for Senior Executives
their decision-making Expand your personal and professional network Extend your network by living and working with accomplished executives from various backgrounds, industries, and countries across the globe Build relationships with a diverse View Details
- 22 Aug 2012
- Working Paper Summaries