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  • All HBS Web  (525)
    • People  (1)
    • News  (158)
    • Research  (292)
    • Events  (2)
    • Multimedia  (10)
  • Faculty Publications  (165)
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  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

Most of us would like to impress the people we work with. But new research from Harvard Business School Assistant Professor Alexandra Feldberg finds that, for women managers, this aspiration can undermine performance. Feldberg discovered that women managers in a View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • 29 Sep 2014
  • Research & Ideas

Why Do Outlet Stores Exist?

"This implies that these original prices are credible, saying something tangible about the product characteristics to the buyer. There is content in that price, whether or not it is genuine." Grocery store pricing At HBS, Ngwe... View Details
Keywords: by Michael Blanding; Apparel & Accessories; Fashion; Retail
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

technological innovations such as robot workers and in-house incubators. Walmart fights a revenue drop The case details how the rise of ecommerce (and the success of Amazon in particular) affected Walmart’s discount stores (which sell general merchandise but limited... View Details
Keywords: by Julia Hanna; Retail
  • 05 May 2022
  • Research & Ideas

Why Companies Raise Their Prices: Because They Can

Grocery bills may be ridiculously high these days, but supply chain problems, energy costs, and inflation aren’t the only factors to blame. New research suggests that companies are raising prices simply because they can. In 2021, US... View Details
Keywords: by Rachel Layne
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

grocery stores, restaurants, and manufacturing plants, with median annual earnings of about $10,000. Higher-paying, professional opportunities remain scarce. View VideoVideo: Hise Gibson shares why business leaders need to hear Larry... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 18 Jun 2020
  • Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

refugees were shamed on social media after being photographed with smartphones, and federal agencies have reprimanded how lower-income individuals spend relief funds after natural disasters. Even groceries aren't safe, Hagerty and Barasz... View Details
Keywords: by Rachel Layne
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

company is just acquiring the stores for their locations, and plans to phase out the Whole Foods brand. Assuming that Amazon wants Whole Foods to succeed, however, it might do well to consider the benefits of the grocery chain’s... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 04 Nov 2011
  • Working Paper Summaries

Multi-Sided Platforms

Keywords: by Andrei Hagiu & Julian Wright
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

there was not enough customer demand for its grocery delivery service. Next, there's the matter of timing, a huge issue that can determine whether a company gets funding and whether it achieves the start-up's elusive measure of success:... View Details
Keywords: by Carmen Nobel
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

to learn how being last affects consumer behavior. To get started, Buell and Harvard student Jay Chakraborty observed customers at a local grocery store with five checkout lanes—a total of 286 customers over a cumulative five hour span.... View Details
Keywords: by Michael Blanding; Retail; Service
  • 24 Apr 2017
  • Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

Nelson Peltz in 2012. He wanted to split Kraft’s global business by spinning off its North American grocery products unit, which Rosenfeld wound up leading as an international business renamed Mondelez. Without the ability to access... View Details
Keywords: by Bill George; Auto; Food & Beverage
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

doctoral student Caleb Kwon analyzed timesheet records of more than 25 million employee shifts over four years at a large US grocery chain. Controlling for a host of variables, they find that a 1 percent increase in lateness and... View Details
Keywords: by Ben Rand; Retail
  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

than Boss B for everyone.” Measuring boss quality To measure boss quality, the researchers looked at transaction times for the workers under them on any given day (due to confidentiality agreements, he can’t say what the transaction is—but a good analogy is the amount... View Details
Keywords: by Michael Blanding; Service
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

Francisco. Among the findings: The opening of a Starbucks—and cafes more generally—is a leading indicator of gentrification, and is associated with an increase in local housing prices of .5 percent. Gentrifying neighborhoods tend to spawn a growing number of View Details
Keywords: by Dina Gerdeman
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

behaviors we see out there is to remember that people can express their prosociality in different ways. Some people might be more willing to give at a grocery store when they ask you to donate at the checkout counter. Other people might... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

States is an unusually competitive and cluttered market. It is tough to succeed without a clear and sustainable point of differentiation. While successful grocery retailers are expanding internationally, the odds are long. Both... View Details
Keywords: by Sean Silverthorne; Retail
  • 17 Jun 2017
  • Research & Ideas

Amazon, Whole Foods Deal a Big Win for Consumers

Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
Keywords: by Jose Alvarez and Len Schlesinger; Retail
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

makes consumers more willing to pay for safety features." Already during the pandemic, companies have been creative in identifying "low-hanging fruit" that could be quickly implemented in their operations. Grocery stores... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

their entrepreneurial idea so they can focus on mission-critical tasks. [div class=infogram-embed data-id=_/MM3hdSNww6O36W0ScOuG][/div] Similarly, you can free up time for important or enjoyable activities by buying your way out of chores and other unpleasant... View Details
Keywords: by Dina Gerdeman
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