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Show Results For
- All HBS Web
(351)
- News (35)
- Research (294)
- Events (3)
- Multimedia (1)
- Faculty Publications (115)
- 01 Jun 2020
- What Do You Think?
Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?
as more effectively manage its geographically dispersed distribution center inventories. It knows as much about me as I know about myself. Up to now, it has been able to satisfy customer needs for rapid... View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=54214 forthcoming Operations Research Online Network Revenue Management Using Thompson Sampling: Demand Forecasting and Price Optimization By: Ferreira, Kris J., David Simchi-Levi, and He... View Details
Keywords: Sean Silverthorne
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
as it is being employed to unite dispersed functional or geographic groups within a firm. While automatic process execution continues to be valuable for these networks, the greater goal of integration often... View Details
Keywords: by Andrew McAfee
- 06 Oct 2003
- Research & Ideas
The Growth of the Social Enterprise
organization is in the early stages of growth and is interested in testing and refining its model in new locations, or a nonprofit has less ambitious, less geographically dispersed expansion plans. In fact,... View Details
Keywords: by Carla Tishler
- 01 Oct 2013
- News
Banking on Africa's Future
bank accounts are held in Equity Bank. It has the largest ATM network in the country and the best mobile banking service, reaching a large and geographically dispersed customer base. We believe Equity is an... View Details
- 01 Apr 1999
- News
Alumni Career Services Update
ago. "My first priority is to respond directly to the needs of alumni customers," says the congenial Gardella. "I work hard to show them the value of calling on us." The demand for ACS's services is steady, with between fifteen and thirty... View Details
Keywords: Eileen K. McCluskey
- 07 Jul 2016
- News
A World Without Borders
Africa has increased 9,000 percent in response to an increased demand for rhino horn, which is used in traditional Asian medicines. If the trend continues, the rhinos could be extinct by 2020. “That is unacceptable,” Kent says. Through... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
a chain. Our results are robust to alternative definitions of market-type dispersion and to other determinants of franchising such as the stores' geographic distance from headquarters and View Details
Keywords: Martha Lagace
- 18 Jun 2013
- First Look
First Look: June 18
wage comparisons affect firm policies on executive pay? This paper explores that question using a 1992 SEC proxy disclosure rule that mandated increased disclosure of executive pay. We argue that this rule differentially increased wage comparisons within firms with... View Details
Keywords: Anna Secino
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
model also suggests, and theoretical modeling confirms, that many of the dynamics that often accompany globalization can in fact increase the viability of locally standardized strategies over time. Specifically, dgrowth, the broadening of View Details
Keywords: by Martha Lagace
- 07 Jun 2010
- Research & Ideas
Improving Brand Recognition in TV Ads
items." The eye-tracking technology also proves useful in showing the point at which viewers' attention begins to drift. "We found that measuring the degree of dispersion in eye-movement patterns was directly related to... View Details
- 11 Jan 2011
- First Look
First Look: Jan. 11
structural characteristics (team geographic dispersion and task change) that intensify the challenge of knowledge integration. Drawing on information processing theory, we distinguish between a team's... View Details
Keywords: Sean Silverthorne
- 01 Mar 2008
- News
Faculty Books
Entrepreneurship and Global Capitalism edited by Geoffrey Jones and R. Daniel Wadhwani (Edward Elgar Inc.) This selection of articles includes historical research on the role of entrepreneurship in creating global capitalism; the cultural and institutional explanations... View Details
- 30 Mar 2020
- Research & Ideas
Readers Ask: I Need Tips for Working at Home
School, studies how location and geographic mobility affect worker productivity and innovation. His research also examines how companies benefit by allowing employees to work remotely. Choudhury answered questions from participants in a... View Details
Keywords: by Kristen Senz
- 10 Dec 2013
- First Look
First Look: December 10
a significant presence of multi-location firms are oligopolistic in nature, which suggests that strategic interaction among firms plays an important role in firms' decision-making processes. This paper explores how strategic interaction among competitors affects firms'... View Details
Keywords: Sean Silverthorne
- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
are the first to learn of changing customer needs, first to see competitors' marketing strategies in action, and first to encounter new regulatory initiatives. Top management increasingly relies on the ability of its geographically and... View Details
Keywords: by Staff
- 24 May 2011
- First Look
First Look: May 24
development projects in an Indian software services firm, we find that knowledge repository use has a positive effect on project efficiency but not on project quality. However, when we examine two moderators, geographic View Details
Keywords: Sean Silverthorne
- 15 Apr 2014
- First Look
First Look: April 15
pay. We argue that this controversy increased wage comparisons within firms, particularly those with geographically dispersed managers-managers with the greatest information frictions. Following the... View Details
Keywords: Sean Silverthorne
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
work—rather than a sporadic trip to the office could prove invaluable in designing flows in and out of a city’s center. Another example: Designers developing new infrastructure for electric vehicles might benefit from knowing driving routines in a View Details
- 2023
- Working Paper
No Mask, No Service: Customer Reaction to Walmart’s 2020 National Mask Mandate
By: Innessa Colaiacovo
Multi-location firms face a complex series of economic tradeoffs when deciding whether to implement
standard processes or allow processes to vary across establishments. One element of this tradeoff is customer
response. This paper explores customer reaction to a... View Details
Keywords: Consumer Behavior; Geographic Location; Policy; Health Pandemics; Retail Industry; United States
Colaiacovo, Innessa. "No Mask, No Service: Customer Reaction to Walmart’s 2020 National Mask Mandate." Harvard Business School Working Paper, No. 24-004, July 2023. (Revise and Resubmit to Journal of Economics and Management Strategy.)