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(636)
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Show Results For
- All HBS Web
(636)
- News (188)
- Research (384)
- Events (1)
- Multimedia (1)
- Faculty Publications (83)
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
On March 11, 2011, a 9.1-magnitude earthquake triggered a powerful tsunami, generating waves higher than 125 feet that ravaged the coast of Japan, particularly the Tohoku region of Honshu, the largest and most populous island in the... View Details
Keywords: by Dina Gerdeman
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
Tesco PLC is the third-largest retailer in the world, just behind Wal-Mart and Carrefour. But that didn't make the UK-based chain immune from many costly mistakes as it entered the US market in 2006. For example, it opened some of its Fresh & Easy View Details
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
crisis. Now, we have a new exemplar: Starbucks CEO Kevin Johnson. His response to the eviction of two African American men from a Starbucks store in Philadelphia will define for today’s leaders how to respond to crisis. Facebook founder... View Details
- Web
Technology & Innovation - Faculty & Research
segments and creating a staggering array of business opportunities and threats. The digitization of tasks and processes has become essential to competition. General Electric, for example, was at risk of losing many of its top customers to... View Details
- Web
Policies, Rules & Guidelines | About
marketing automation, personalization, predictive analysis, generative AI, social media, and more. New uses are emerging every day. MBA Student Handbook The Student Handbook provides students with the policies and information necessary to... View Details
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
Miller vowed to hide his criminal past from the business world—a secret he managed to keep for more than 40 years. That was back in 1982, when arrest and prison records were recorded on paper, stored in filing cabinets, and were much... View Details
- Web
Business & Environment - Faculty & Research
experimental methods to further demonstrate causality and to consider the effects of potential moderators. These findings have implications for decisions related to product pricing, placement and assortment, store layout, and the choice... View Details
- 01 Mar 2024
- News
Game On
plan will amount to a small pickleball empire, with 15 locations across Florida, all built from the ground up. Once the Florida beachhead is established, they’ll expand geographically from there. Is it easier to repurpose a vacant department View Details
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
generative artificial intelligence (AI) explodes, companies face balancing individual privacy, coveted data insights, and the law—all while pursuing competitive advantage. Eva Ascarza, the Jakurski Family Associate Professor at Harvard... View Details
- Web
Business History - Faculty & Research
Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision By: Laura Phillips Sawyer In 1886, the Pennsylvania Supreme Court struck down a law that prohibited employers from paying... View Details
- 01 Dec 2023
- News
The Exchange: Help Wanted
are currently used by HR. Fuller: There’s an awful lot that has to get arbitrated here in terms of the way work is thought about, and how people get evaluated and developed. Over the 120 years or so of significant organized capital, most people were owner-operators.... View Details
- 06 Jun 2016
- Research & Ideas
Skills and Behaviors that Make Entrepreneurs Successful
that increase confidence in a person’s entrepreneurial abilities. Like the conviction of Marla Malcolm Beck and husband Barry Beck that high-end beauty retail stores and spas, tightly coupled with online stores, was the business model of... View Details
Keywords: by HBS Working Knowledge
- Profile
Mark McNeill
wrestler in Japan, to a swimming race in a 25-meter pool. I started off with quite a lead, but before I knew it, I could feel the waves generated by his massive strokes and we were neck and neck. As we neared the finish line, I held my... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. Q: How long does this process generally take?... View Details
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
National Cash Register of the most approved pattern. To appreciate what a help it would be to you, we must see what things you do in your store of which you keep a record. After you have made your proposition clear and feel sure that the... View Details
Keywords: by Walter A. Friedman
- 01 Dec 2023
- News
Rounding the Bend
need to secure access to responsibly sourced materials to generate new garments to sell. They are very positive about being a part of the cycle, and I think their numbers will increase dramatically in the very near term,” she says. RESALE... View Details
- 01 Jun 2022
- News
The Exchange: Same Great Price, Now with Fewer Chips
segments. Corona now makes Coronita bottles, as an example, and I’ve noticed that Coca Cola’s 7.5-ounce mini cans are more prominently displayed in some stores than their 12-ounce cans. They could be selling these smaller containers at... View Details
- Web
Advisory Board - Entrepreneurship
was purchased for approximately $1.1B by Ariba, where Mr. Burgstone served as Vice President and co-head of corporate development. He has also worked as a high-tech strategy consultant (semiconductor, telecom, online financial services), and in View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
other's participation on board the same platform in order to generate any economic value. In traditional one-sided markets, firms serve different types of customers, but they lack the interdependency: For instance, hair salons can choose... View Details
- 01 Mar 2024
- News
Counter Intelligence
When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford