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  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

their teams did not seem to be a relevant factor, nor did team history (whether or not the franchise had won a Super Bowl in the past before hiring the respective coach). “The very best coaches stay consistent and win over long periods of... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 30 Aug 2011
  • First Look

First Look: August 30

Africa. Ten schools were operational in Kenya by 2010. The plan was to franchise nearly 3,000 schools all over Africa. The case is meant to discuss the challenges of scaling. Purchase this... View Details
Keywords: Sean Silverthorne
  • 20 May 2008
  • First Look

First Look: May 20, 2008

the (A) case. Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808144 Rubbish Boys Harvard Business School Case 808-101 It looked like founder-CEO Brian Scudamore might not be able to pursue View Details
Keywords: Martha Lagace
  • 08 Sep 2015
  • First Look

September 8, 2015

team owner, is now the time to sell while franchise value and fan support are at their peaks, or will the business of the NFL be viable for years to come? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/815071-PDF-ENG Harvard... View Details
Keywords: Carmen Nobel
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

rating systems have emerged to reward good service and integrity. Plan Several Moves Ahead Bob Kraft owns the New England Patriots, one of the most successful franchises in professional sports. Notably, he didn't get the team by... View Details
Keywords: by Michael Wheeler
  • 19 Jun 2012
  • First Look

First Look: June 19

model that makes sense for retail operators without subsidy. Using a franchising model that relies on seasoned local entrepreneurs, communication technology that monitors flows and quality, payment technology that takes cash out of the... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Dutch Bros. provide opportunities for their best employees, who aspire to own and operate their own franchise stores but often lack the expertise and funding to do so? Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2009
  • First Look

First Look: June 23

strong validation of our client franchise and future prospects." For his part, Buffett called Goldman "an exceptional institution" with " an unrivaled global franchise, a proven and deep management team, and the... View Details
Keywords: Martha Lagace
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

Through his impact investing firm, Doreo Partners, he founded Babban Gona, which means “great farm” in Hausa, as a for-profit social enterprise. “Low economies of scale keep smallholder farmers in a cycle of poverty,” Masha explained. Babban Gona uses an agricultural... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 14 Mar 2011
  • Research & Ideas

Water, Electricity, and Transportation: Preparing for the Population Boom

By 2050, the Earth's population will likely exceed 9 billion people, up 30 percent from 6.9 billion today, according to projections from both the US Census Bureau and the United Nations. What's more, the population in the world's cities is expected to increase by 3... View Details
Keywords: by Carmen Nobel
  • May 2017
  • Case

Pho Hoa Dorchester

By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
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  • 08 Jan 2016
  • Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

trade to the Patriots and play for Belichick. In 2004, playing for the Patriots, Dillon rushed for 1,635 rushing yards and 12 touchdowns, setting career highs and franchise records. Dillon played a major role in New England’s victory in... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 15 Mar 2011
  • First Look

First Look: March 15

and Jenny EverettHarvard Business School Case 111-081 This case is a comparative analysis of the strategy, accounting, performance, and valuation for two restaurant chains alternatively having a company-owned versus franchising strategy.... View Details
Keywords: Sean Silverthorne
  • December 2000 (Revised February 2007)
  • Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary
Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details
Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry
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  • 24 Jun 2014
  • First Look

First Look: June 24

Despite these changes, the stock market continues to undervalue Axis Bank compared with its chief rivals. In light of this, Axis Bank needs to figure out what more it needs to do to ensure that the market values the franchise correctly.... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=608170 Kenny Kahn at Muzak (A) Harvard Business School Case 408-057 Founded in 1934, Muzak pioneered the industry of background music. Equipped with propriety technology and a vast music library, over the... View Details
Keywords: Martha Lagace
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

Describes TelePizza, Spain's leading chain of pizza restaurants and delivery services. TelePizza has experienced rapid growth to 500 stores since its creation in 1987. The company went public on the Spanish stock market in late 1996. View Details
Keywords: Sean Silverthorne
  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

of costing systems in organizations, the relationship between costing and strategy, and the facilitating role of costing with respect to cross-functional coordination. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/117002-PDF-ENG Harvard Business School... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2014
  • First Look

First Look: January 28

Vision: Clearly Different? Ohio-based optical retailer Pearle Vision, part of the vertically integrated Italian eyewear group Luxottica, sold glasses and offered in-store eye exams. Once the largest U.S. optical retailer, Pearle Vision, with 266 corporate stores and... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2017
  • Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

that mercantilism of invention should be the goal of the United States, as great good can come from ideas and innovation elsewhere that diffuse and spread. But the gains from innovation leadership are huge, ranging from the tech giants that dominate our stock market to... View Details
Keywords: by Staff

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