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Show Results For
- All HBS Web
(329)
- News (90)
- Research (213)
- Events (1)
- Multimedia (1)
- Faculty Publications (138)
- 07 Apr 2015
- News
Warrior Spirit
coincidentally, Chatri means “warrior” in the Thai language.) Franchise requests for Evolve have come in from across Asia and around the world, but Sityodtong has chosen a slower, more controlled path to growth. “If we’re committed to... View Details
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
decades—he has been at his current club, Manchester United, for over a quarter of a century. Under his leadership, United has become one of the world's most successful franchises in all of sports. So when I learned through an industry... View Details
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
fundamental theorem of marketing: understand what your customers really want," Rangan says. To create a distribution channel, M-PESA franchised thousands of mom-and-pop convenience stores to act as M-PESA agents at their existing... View Details
- 22 Feb 2022
- News
New Urban Order
that more and more cities may zone or franchise waste collection, restricting the number of operators (and emissions) while improving safety in designated areas—as Los Angeles has done, with New York soon to follow. Every landfill is at a... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
service lines, market segments, and competitive positioning. Marketing did the thinking, managed the brand and consumer franchise in consumer goods companies, and provided support to the sales force. In this simpler world, sales did the... View Details
Keywords: by Benson Shapiro
- Research Summary
Mastering Strategy Execution
By: Robert Simons
Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details
- 01 Jun 1998
- News
New Releases
Franchise Organizations by Jeffrey L. Bradach (Harvard Business School Press) How much impact do chains such as Pizza Hut and McDonald's have on today's economy? Here are some telling numbers: a new View Details
Howard D. Johnson
Johnson accelerated the growth of his business by establishing a franchise network, the first family restaurant franchise based on ice cream distribution. By the time of his death, the firm had grown to over... View Details
Keywords: Restaurants & Lodging
Jean Nidetch
Nidetch’s group, a booming franchise business was born. Weight Watchers was the first organized self-help program targeted to the overweight population. By the time she sold the operation to Heinz & Company in 1978, it had revenues of... View Details
Keywords: Services
J. Willard Marriott, Jr.
Marriott, Jr. is responsible for the rapid growth and diversification of Marriott International. Today, with more than 1,600 owned or franchised hotel properties worldwide, Marriott International is the second-largest lodging company in... View Details
Keywords: Restaurants & Lodging
Richard A. Bloch
Bloch and his brother, Henry, pioneered the franchise tax preparation business. H & R Block grew impressively throughout the 1960s and 1970s. Richard understood that the tax preparation business is a service industry, and along with... View Details
Keywords: Services
Harland Sanders
After running a successful café in Corbier, Kentucky, for 27 years, at the age of 66, Sanders started what would become the franchise business, Kentucky Fried Chicken. Capitalizing on the popularity of the simple fried chicken that had... View Details
Keywords: Restaurants & Lodging
- February 1998 (Revised July 2003)
- Case
ICEDELIGHTS
Three second-year students at the Harvard Business School decide to buy a company. The case focuses on their thoughts about an entrepreneurial career, their search process, and the evaluation of an Icedelights (an ice cream/cafe) franchise. This is a rewritten version... View Details
Roberts, Michael J. "ICEDELIGHTS." Harvard Business School Case 898-196, February 1998. (Revised July 2003.)
- October 1979 (Revised May 1980)
- Case
Dunkin' Donuts (B): Field Management
By: Hirotaka Takeuchi
Takeuchi, Hirotaka. "Dunkin' Donuts (B): Field Management." Harvard Business School Case 580-036, October 1979. (Revised May 1980.)
David J. Stern
Stern led the transformation of the National Basketball Association into a world class organization. He forged new labor agreements, established a model anti-drug program, and ensured the stable growth of the organization through View Details
Keywords: Entertainment & Broadcast Media
Fred DeLuca
Hoping to earn enough money to go to college, DeLuca borrowed $1,000 from a family friend and opened his first sub shop in 1965. Though he struggled for a few years, he did pay his way through college. After graduation, DeLuca jumped on the View Details
Keywords: Food & Tobacco
Ben Cohen
non-profit organizations. What began as a small ice cream stand in Burlington, Vermont in 1978 became a $100 million operation with national distribution and franchise stores in 20 states. View Details
Keywords: Food & Tobacco
John D. Hertz
quickly, and he was soon able to franchise operations in cities throughout the country. In 1924, Hertz went on to establish the Hertz Drive-Yourself Corporation – the first rental car business in the United States. Both operations were... View Details
Keywords: Automotive & Aerospace
Michael D. Eisner
Eisner has also upgraded and expanded Disney’s theme parks and hotels, and has added hundreds of retail Disney Stores. In 1995, Eisner acquired the ABC Television Network and ESPN, the cable sports network. Eisner has also grown the company through Internet ventures,... View Details
Keywords: Entertainment & Broadcast Media