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  • All HBS Web  (512)
    • News  (108)
    • Research  (358)
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  • All HBS Web  (512)
    • News  (108)
    • Research  (358)
  • Faculty Publications  (81)
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  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

should be honest when answering these questions if they want to figure out how to fix a job. Their answers will vary from job to job and organization to organization, depending largely on the goals of a particular position in relation to... View Details
Keywords: by Dina Gerdeman
  • 28 Oct 2014
  • First Look

First Look: October 28

increase reported revenues, matching the third-party estimate when provided. Firms also increase reported costs by 96 cents for every dollar of revenue adjustment, resulting in minor increases in total tax collection. Download working... View Details
Keywords: Carmen Nobel
  • 20 Nov 2012
  • First Look

First Look: November 20

advertising agency services and the slow pace of change over several decades. We model an agency's decision as a tradeoff between the fixed cost to the advertiser of establishing a relationship with an... View Details
Keywords: Sean Silverthorne
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

and harder and harder. To break out of that you don't need any more capability, but you do need enormous courage to say, if I am going to be really good at something, I am going to be bad at something else. If I am going to compete on View Details
Keywords: by Michael Blanding
  • 02 Aug 2021
  • Research & Ideas

What If Closing the Wage Gap Means Everyone Earns Less?

more union workers experienced a 1.5 percent drop in wages over the same period—even though in both cases employment numbers remained unchanged. At firms with unions, the company negotiates with union representatives first to create a View Details
Keywords: by Avery Forman
  • 02 Apr 2013
  • First Look

First Look: April 2

profits of competing platforms in a market of fixed size are decreasing in the fraction of sophisticated users. When market expansion is introduced, the fraction of sophisticated users that maximizes competing platforms' profits may be... View Details
Keywords: Sean Silverthorne
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

more than it charged light users. The original basis for pricing telephone service, including both a fixed monthly charge and a usage charge, represents the same kind of thinking. The person who chose to price advertising services as 15... View Details
Keywords: by Benson P. Shapiro
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

who don’t realize there is a cost for Facebook’s “free” service. Miki Saxon recalled that “Tim Cook once said, ‘If it’s free, then you are the product.’ It seems that Americans are just waking up to that fact ” Malcolm Harper commented,... View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed for the next process in a continuous flow. According to... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 19 Sep 2016
  • Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

one’s pre-tenure years when the opportunity cost of time seems especially high,” he writes. Colleague David A. Moss concurs. “The first priority should always be to identify truly important problems to work on,” says Moss, the Paul Whiton... View Details
Keywords: by Carmen Nobel; Education
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

not an option, this process helped companies share implementation costs and leverage each other’s competencies to discover new ways of doing things. Some companies took more extreme measures to support their ecosystem, for example... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

medicine. They do not know if they received good value for the money. Partially as a result of this lack of transparency, increases in employers’ health care costs have outstripped inflation and workers’ wage increases for decades.... View Details
Keywords: by Regina E. Herzlinger; Health
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

clients' campaigns. This practice was institutionalized by an arrangement known as the "recognition system" between agencies and publishers, and administered by a set of trade associations. Among other things, the system supported standards for granting of credit to... View Details
Keywords: by Michael Blanding; Advertising
  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

disclosed and a fix was available, the research says. Is it all about costs? The authors found evidence that one of the main drivers of the delays are the costs associated with software updates, both in... View Details
Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

prices across the board, instituting price-match policies with online retailers, or accepting that they will lose sales to customers who are showrooming. In all of these circumstances, either because of price reductions or fixed View Details
Keywords: Re: Rajiv Lal; Retail
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

for the number and cost of the services they provide rather than by the value of those services in helping patients. In short, medical professionals make money when their patients become sick. Here's one example of how the problem plays... View Details
Keywords: by Deborah Blagg; Health
  • 02 Apr 2015
  • Research & Ideas

Digital Initiative Summit: Freeing Patient Data to Enable Innovation

to remedy the information-sharing glut that is slowing health care innovation and harming patient care, according to panelists discussing "Digital Health: Freeing Patient Data to Enable Innovation" at the Digital Initiative Summit held March 30. This problem will not... View Details
Keywords: Re: Karim R. Lakhani; Health
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

Harvard Business School, discusses how businesses can sidestep the often prohibitive costs and time-consuming trials of experimentation by implementing new technologies. Wendy Guild: We've all heard the old saw, "If it ain't broke,... View Details
Keywords: by Wendy Guild
  • 05 Dec 2007
  • Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

direct sales? Should I break out individual costs on a price tag? How Can Marketing Better Align With Corporate Strategy? Fixing the Marketing—CEO Disconnect In many companies, the marketing function has... View Details
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

policy. “You have to acknowledge that [Gleason] was trying to fix prices. This is antithetical to how most Americans think of the US market operating” “I thought, who is this plucky woman amongst men?” Sawyer recalls after seeing... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
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