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- Faculty Publications (36)
Show Results For
- All HBS Web (770)
- Faculty Publications (36)
- 25 Sep 2007
- First Look
First Look: September 25, 2007
subsidiaries are only observable at the four-digit level because the inputs they are supplying are so proximate to their parent firms' final good that they appear identical at the two-digit level. We call these proximate subsidiaries... View Details
Keywords: Martha Lagace
- 16 Oct 2023
- HBS Case
Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta
At the end of 2020—seven months after COVID-19 had sent the airline industry into a tailspin and five months after George Floyd’s murder by Minneapolis police provoked nationwide protests for racial justice—Delta Air Lines CEO Ed Bastian was View Details
- 07 Jul 2008
- Research & Ideas
Innovation Corrupted: How Managers Can Avoid Another Enron
"reserve requirement" to back up supply commitments. Enron had a major advantage over competitors as a middleman between producers and consumers because it operated one of the nation's largest natural gas pipeline networks.... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in... View Details
- Web
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting
perfect internship or the perfect next job. But HBS students and alumni are incredibly talented and can find the connective tissue from one step to the next step. For me, it was from consulting, then to corporate strategy in consumer... View Details
- 24 Apr 2023
- HBS Case
What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks
two cannabinoids found in marijuana and hemp. Cann distinguished itself by offering only “micro-dose,” or “low-dose,” beverages that appeal to consumers who only want to get mildly “buzzed,” as opposed to “stoners” who seek out heavier... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
(Editor’s note: Fix This! is a series of occasional stories about industries that provide bad consumer experiences and how they can be fixed.) Consumers routinely list buying a car as the worst shopping... View Details
- 08 Dec 2021
- Blog Post
The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital
As a child, Silvio Memme (MBA 2020) had a big dream – to one day design engines for Ferrari. While naysayers told him to be realistic, Memme took that advice to mean he would need to pour himself into this goal for it to become a reality. View Details
- 08 Apr 2019
- Sharpening Your Skills
The Life of Luxury and How to Sell It
generally have below-average reliability ratings from Consumer Reports, which could contribute to why owners get rid of them so quickly,” said iSeeCars CEO Phong Ly, in a statement accompanying the report. Owners of ultra-high-end... View Details
- 28 Jun 2011
- First Look
First Look: June 28
social media could be the marketing solution for the launch of the youth-oriented 2010 Fiesta. But with social media came a ceding of control. Some at the company believed that if Ford was going to move beyond its conservative brand... View Details
Keywords: Sean Silverthorne
- Fast Answer
Resources for Investment Management and Financial Analysis
from Euromonitor International. Technavio
Reports on a variety of global industries including technology, healthcare, retail, energy, aerospace, consumer goods and automotive. ... View Details
Reports on a variety of global industries including technology, healthcare, retail, energy, aerospace, consumer goods and automotive. ... View Details
- 01 Jun 2023
- News
Pet Project
Illustration by Shane Cluskey Like pet owners everywhere, Katie Spies (MBA 2019) would do anything for her dog. In 2014, when her Italian greyhound, George, started experiencing seizures and other health problems that didn’t respond to medications, the vet recommended... View Details
- 19 May 2015
- First Look
First Look: May 19
almost all other products and services. This was a match of ambition with capability that can be replicated in other fast growing, semi-informal cities in the developing world. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
The coronavirus shock has disrupted more than jobs, supply chains, and financial markets. Your customer has changed fundamentally, too. The number one task for many companies now is discovering where their B2C and B2B customers have moved... View Details
- Web
Technology & Innovation - Faculty & Research
inserting themselves at every juncture in the customer's consumption chain. By decoupling—the act of separating activities that people are used to co-consuming—new digital businesses are disrupting retailing, telecom and other industries. Decoupling allows View Details
- 04 May 2021
- Book
Best Buy: How Human Connection Saved a Failing Retailer
we were colleagues, yes, but we were also human beings, and most of us were aligned on this idea of doing something good in the world. So we said, ‘Let’s use Best Buy as a platform for that.’” Instead of seeing the company as a View Details
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
regulation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55884 April 2019 Journal of Economic Behavior & Organization Incentives for Public Goods Inside Organizations: Field Experimental Evidence By: Blasco,... View Details
Keywords: Dina Gerdeman
- 09 Feb 2016
- First Look
February 9, 2016
Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=39907 Does 'What We Do' Make Us 'Who We Are'? Organizational Design and Identity Change at the Federal Bureau of Investigation By: Gulati, Ranjay, Ryan Raffaelli, and Jan Rivkin Abstract—A View Details
Keywords: Sean Silverthorne
- 22 Feb 2024
- News
Combat-Tested Cancer Coaching
his company so we could move east and get better care for me. And so I'm reading all of this and I'm thinking, I cannot believe the toll that cancer and illness takes on the patient, but also on everybody around them. And it really made... View Details
- 20 Apr 2015
- Research & Ideas
The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs
simultaneously be able to see the eventual path to checkmate and the best next move to get there. Gates, Grove, and Jobs's Keys to Success Look Forward, Reason Back Make Big Bets, Without Betting the Company Build Platforms and... View Details