Experience and Expertise - Publications - Faculty & Research

22 Oct 2008
Working Paper Summaries

Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services

June 29, 2022
Other Article

Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation

By: Michael Luca, Ginger Zhe Jin and Daniel Martin

Credit card companies must decide what product features to disclose to consumers, such as payment schedules, penalties, and fees--and also whether to present them clearly or bury them in the fine print. Firms face similar choices in settings ranging from privacy... View Details

Keywords: Obfuscation; Credit Cards; Strategic Incentives; Complexity; Agreements and Arrangements; Customers; Consumer Behavior; Financial Services Industry

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Blog

Reinventing the GMP Experience

present with her family. "I thought quite long and hard about how I wanted the experience to feel for me and what the integration with my life at home would be like," she says.... View Details

27 Oct 2020
Working Paper Summaries

Does Venture Capital Attract Human Capital? Evidence from a Randomized Field Experiment

Keywords: by Shai Bernstein, Kunal Mehta, and Richard Townsend

2023
Working Paper

Virtual Water Coolers: A Field Experiment on the Role of Virtual Interactions on Organizational Newcomer Performance

By: Prithwiraj Choudhury, Jacqueline N. Lane and Iavor Bojinov

Designing management practices to better onboard organizational newcomers working remotely is a key priority for firms. We report results from a randomized field experiment conducted at a large global firm that estimates the performance effects of different types of... View Details

Keywords: Remote Work; Virtual Water Coolers; Social Interactions; Careers; Field Experiment; Employees; Interpersonal Communication; Internet and the Web; Performance; Personal Development and Career

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30 Jul 2009
Working Paper Summaries

Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience

Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services

Sampling Bias in Entrepreneurial Experiments

Using data from a prominent online platform for launching new digital products, we document that ‘sampling bias’—defined as the difference between a startup’s target customer base and the actual sample on which early ‘beta tests’ are conducted—has a systematic and... View Details

Jul 29 2015
Testimonial

A Rich Learning Experience

01 Mar 2003
News

Brazil Banks on Experience

Ranked among the world’s largest economies, Brazil and the left-leaning government of newly elected President Lu íz In ácio Lula da Silva soothed wary financial markets by selecting Henrique Meirelles (93rd AMP), former head of global... View Details

Keywords: Finance

27 Sep 2012
News

Study Shows Leaders Experience Lower Stress

01 Sep 2004
News

Survey Spotlights HBS Experience

average of 2.4 firms each. These are among the preliminary findings of a survey conducted early this year to shed light on the impact that HBS has had on helping MBA Program graduates along their diverse career paths. The survey, a first for its scale View Details

Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Web

Campus Experience | MBA

is to investigate multiple ways to learn, to connect, to lead. 65 % of MBA students live on campus 36 buildings on a beautiful 40-acre campus 5 on-campus residence halls Residential Life & Housing The MBA experience is more than attending... View Details

1996
Working Paper

Mentoring and the Boundaryless Career: Lessons from Minority Experience

By: David A. Thomas and Monica C. Higgins

Citation

2023
Working Paper

Deglobalization and Entrepreneurial Investment: The Natural Experiment of Brexit

By: Elisa Alvarez-Garrido and Juan Alcácer

We seek to gain insight into the consequences of deglobalization on entrepreneurial investment by analyzing an instance of economic disintegration: the United Kingdom’s exit from the European Union. Brexit is not only a unique empirical opportunity, a natural... View Details

Keywords: Entrepreneurial Finance; International Relations; Trade; Disruption; Globalized Economies and Regions; United Kingdom

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Social capital theorists have shown that some people do better than others in part because they enjoy larger, more supportive, or otherwise more useful networks. But why do some people have better networks than others?

Unanticipated Gains argues... View Details

December 2020
Supplement

Experiment A Box Search

By: Iavor I Bojinov and Karim R. Lakhani

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May 2007
Case

Westin Hotels and Resorts: Operations of a Lifestyle Experience

By: Frances X. Frei, Chekitan S. Dev and Laure Mougeot Stroock

Westin Hotels and Resorts adopted a new "lifestyle" brand strategy which provided guests with a new service experience. The dilemma Westin faced was how to operationally build a brand that delivered consistent service on intangible values. View Details

Keywords: Customer Relationship Management; Decision Choices and Conditions; Growth Management; Brands and Branding; Service Operations; Value Creation; Tourism Industry

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