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Show Results For
- All HBS Web
(905)
- People (6)
- News (258)
- Research (399)
- Multimedia (3)
- Faculty Publications (86)
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- 08 Oct 2013
- First Look
First Look: October 8
chief executive officers (CEOs). Diversity in business is mentioned, along with self-awareness, the acceptance of feedback, and style differences among corporate leaders. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
about people's choices of informal, though work-related, interactions. Even so, that doesn't preclude executives from doing some things that will positively affect those interactions and the often... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 23 Sep 2014
- First Look
First Look: September 23
Abstract—Do people from different countries and different backgrounds have similar preferences for how much more the rich should earn than the poor? Using survey data from 40 countries (N = 55,238), we compare respondents' estimates of the wages of people in different... View Details
Keywords: Sean Silverthorne
- 25 Oct 2016
- First Look
October 25, 2016
lasting effect on their narratives—the effects persist even for executives who are later exposed to different ethnic cultures through work experience. The effect of ethnic heritage is observed in dialogues that reflect real time View Details
Keywords: Sean Silverthorne
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
organizations. We can learn vicariously from their experiences. Consider the example of one manager who was about to undergo a critical transition in her career, only four years after first becoming a manager. When she was about to step into an View Details
Keywords: by Linda Hill
- 05 Mar 2012
- Research & Ideas
Is JC Penney’s Makeover the Future of Retailing?
execute a strategy.” Penney will be able to move more merchandise off the floor faster, Lal adds, quickly making room for fresh items. This strategy could bring customers into the store more frequently and buying when they find a... View Details
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
required three kinds of specialists: business managers, country managers, and functional managers, with a group of senior executives to coordinate the efforts of the specialists. In 2003, as globalization has become a much more pressing... View Details
Keywords: by Cynthia Churchwell
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
improves how users visualize information, receive and follow instructions, and interact with products. AccuVein, for instance, uses AR technology that converts the heat signature of a patient’s veins into an image superimposed on the... View Details
Keywords: Carmen Nobel
- 14 Mar 2022
- Research & Ideas
Lessons from COVID-19: The Business Skills Doctors Need
developing new medical innovations. They were issues of execution of known activities,” he says. “Particularly in the early days, the pandemic truly placed a premium on those with management expertise.” As Huckman details in a paper in... View Details
- 06 Dec 2011
- First Look
First Look: Dec. 6
from research on companies and teams that have sustained success or deteriorated in their performance, as well as research on the leadership and culture in organizations that endure over time. The focus is on complex interactions... View Details
Keywords: Sean Silverthorne
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
business management, organizational behavior, entrepreneurship, and strategy. He reached many students and researchers, but he reached a lot of businesspeople as well. I'm struck by how many executives have read what he wrote and how much... View Details
Keywords: by Sean Silverthorne
- 27 May 2014
- First Look
First Look: May 27
consumers make complementary choices in purchase decisions (e.g., chips and salsa), product inter-operabilities (smartphones and networks), and dynamic decisions (current exercise and future healthcare consumption). Multiple consumers make complementary choices when... View Details
Keywords: Sean Silverthorne
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
headaches it causes. Rather, bribery's most significant impact is its negative effect on employee morale. Initiation, Detection, And Response Serafeim aimed to find out how bribery affected a firm's operations across four dimensions of competitiveness: its external... View Details
Keywords: by Carmen Nobel
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
cooperate, the company's strategy will be inconsistent and weak.— Benson Shapiro If marketing and sales do not cooperate, the company's strategy will be inconsistent and weak; and execution will be flawed and inefficient. In today's... View Details
Keywords: by Benson Shapiro
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
I have immersed myself into social media, thanks to an amazing team I'm working with in Raleigh, NC, that is led by Zach Clayton (HBS MBA 2009). I'm learning how to actively use Twitter as well as Facebook and LinkedIn. I enjoy the View Details
Keywords: by Martha Lagace
- 16 Jun 2009
- First Look
First Look: June 16
maximizing, yet asymmetric payoffs. Studies 1 and 2 showed that people prefer to maximize profits when interacting within their social category, but chose suboptimal individual and joint profits when View Details
Keywords: Martha Lagace
- 28 Apr 2008
- HBS Case
Negotiating with Wal-Mart
Farms, but it's pretty hard to live without Tide and Pampers.” "The concept of win-win bargaining is a good and powerful message," Sebenius says, "but a lot of our students and executives face counterparts who aren't... View Details
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
about the service bookends. The first encounter and the last encounter are where the people really remember—the service bookends. And as I started describing what had happened to me, I was very accurate. I told about everything. Up until this point, the faces were... View Details
Keywords: by W. Earl Sasser
- 13 Jun 2012
- HBS Case
HBS Cases: A Startup Takes On the Credit Ratings Giants
and 2009, when the field of ratings seemed ripe for upheaval, Becker learned of several planned rating agency start-ups, including what would become KBRA. When the firm lured ex-Moody's executive Jerome Fons, whom Becker knew, "I... View Details