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  • All HBS Web  (5,524)
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  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

Source: rawpixel Many jobs involve completing a series of sequential, independent, prearranged tasks. Physicians see patients; teachers grade papers; insurance agents process stacks of claims. In the interest of productivity, some organizations have a predetermined... View Details
Keywords: by Carmen Nobel; Health
  • September 2022
  • Article

Tone at the Bottom: Measuring Corporate Misconduct Risk from the Text of Employee Reviews

By: Dennis W. Campbell and Ruidi Shang
This paper examines whether information extracted via text-based statistical methods applied to employee reviews left on the website Glassdoor.com can be used to develop indicators of corporate misconduct risk. We argue that inside information on the incidence of... View Details
Keywords: Management Accounting; Management Control; Corporate Culture; Corporate Misconduct; Risk Measurement; Organizational Culture; Crime and Corruption; Risk and Uncertainty; Measurement and Metrics
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Campbell, Dennis W., and Ruidi Shang. "Tone at the Bottom: Measuring Corporate Misconduct Risk from the Text of Employee Reviews." Management Science 68, no. 9 (September 2022): 7034–7053.
  • Article

Human Capital and the Future of Work: Implications for Investors and ESG Integration

By: Sakis Kotsantonis and George Serafeim
Human capital development (HCD) is a key consideration for most companies, but only recently have investors focused on understanding the risks and opportunities related to human capital with the emergence of environmental, social, and governance (ESG) investment... View Details
Keywords: Future Of Work; ESG; Employee Engagement; Employee Compensation; Human Capital; Human Resources; Employees; Compensation and Benefits; Wages
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Kotsantonis, Sakis, and George Serafeim. "Human Capital and the Future of Work: Implications for Investors and ESG Integration." Journal of Financial Transformation 51 (April 2020): 115–130.
  • 17 Sep 2020
  • Research & Ideas

Many Small-Business Employees May Be Close to Losing Health Insurance

A health insurance crisis may be looming for employees of small businesses, with many firms struggling to cover their share of these costs, new research from Harvard Business School finds. Nearly one-third of employers surveyed weren’t... View Details
Keywords: by Rachel Layne; Health
  • May 2010
  • Article

An Individual Healthplan Exchange: Which Employees Would Benefit and Why?

By: Leemore S. Dafny, Katherine Ho and Mauricio Varela
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Dafny, Leemore S., Katherine Ho, and Mauricio Varela. "An Individual Healthplan Exchange: Which Employees Would Benefit and Why?" American Economic Review: Papers and Proceedings 100, no. 2 (May 2010): 485–489.
  • September 2005 (Revised July 2006)
  • Case

Accounting for Pensions and Employee Benefits at Ford and Toyota

Uses Ford's and Toyota's financial statements to familiarize students with the information provided in pension footnotes. Allows students to combine that information with other financial statement information to create a greater understanding of the costs of each... View Details
Keywords: Accounting; Compensation and Benefits; Auto Industry
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Miller, Gregory S., Douglas Skinner, and Laura Donohue. "Accounting for Pensions and Employee Benefits at Ford and Toyota." Harvard Business School Case 106-021, September 2005. (Revised July 2006.)
  • February 2011
  • Supplement

Volkswagen do Brasil Case Supplement: Employee Recognition Awards Ceremony (Video)

By: Robert S. Kaplan
Keywords: Employees; Auto Industry; Brazil
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Kaplan, Robert S. "Volkswagen do Brasil Case Supplement: Employee Recognition Awards Ceremony (Video)." Harvard Business School Video Supplement 111-708, February 2011.
  • May 18, 2022
  • Other Article

Want to Keep Your Employees Happy? Offer These 5 Things

By: Rosabeth M. Kanter
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Kanter, Rosabeth M. "Want to Keep Your Employees Happy? Offer These 5 Things." CNN.com (May 18, 2022).
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as satisfying" as work used to be. John... View Details
Keywords: by Jim Heskett
  • January–February 2023
  • Article

Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility

By: Mark Mortensen and Amy C. Edmondson
A lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. The problem is, that approach tends to address only the material aspects of jobs that are top of employees’ minds at the moment,... View Details
Keywords: Compensation and Benefits; Retention; Recruitment; Mission and Purpose; Organizational Culture; Satisfaction
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Mortensen, Mark, and Amy C. Edmondson. "Rethink Your Employee Value Proposition: Offer Your People More Than Just Flexibility." Harvard Business Review 101, no. 1 (January–February 2023): 45–49.
  • 2018
  • Working Paper

Cheap Talk vs. Costly Signals: Corporate Purpose and Employee Sorting

By: Hyunjin Kim and Daniel A. Brown
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Kim, Hyunjin, and Daniel A. Brown. "Cheap Talk vs. Costly Signals: Corporate Purpose and Employee Sorting." Working Paper, June 2018.
  • February 2009
  • Article

Getting Known by the Company You Keep: Publicizing the Qualifications and Former Associations of Skilled Employees

By: Peter Roberts and Mukti Khaire
When product quality cannot be ascertained in advance of purchase, producers must convince relevant audiences that they are worthy of consideration as quality players. We propose that quality-oriented producers will selectively publicize information about their skilled... View Details
Keywords: Competency and Skills; Employees; Product; Quality; Food and Beverage Industry; Australia
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Roberts, Peter, and Mukti Khaire. "Getting Known by the Company You Keep: Publicizing the Qualifications and Former Associations of Skilled Employees." Industrial and Corporate Change 18, no. 1 (February 2009).
  • June 2023
  • Article

The Effect of Firms' Information Exposure on Safeguarding Employee Health: Evidence from COVID-19

By: Lisa Yao Liu and Shirley Lu
We show that information exposure through international business networks enables firms to take proactive measures that benefit employees and potentially the local community. Specifically, in the early days of COVID-19, firms that have business networks with China and... View Details
Keywords: COVID-19 Pandemic; Networks; Knowledge Use and Leverage; Health Pandemics; Decision Choices and Conditions; Corporate Social Responsibility and Impact
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Liu, Lisa Yao, and Shirley Lu. "The Effect of Firms' Information Exposure on Safeguarding Employee Health: Evidence from COVID-19." Journal of Accounting Research 61, no. 3 (June 2023): 891–933.
  • 28 Aug 2018
  • Working Paper Summaries

Homesick or Home Run? Distance from Hometown and Employee Performance: A Natural Experiment from India

Keywords: by Prithwiraj Choudhury and Ohchan Kwon
  • January 2015 (Revised October 2015)
  • Case

Trouble at Tessei

By: Ethan Bernstein and Ryan W. Buell
In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
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Bernstein, Ethan, and Ryan W. Buell. "Trouble at Tessei." Harvard Business School Case 615-044, January 2015. (Revised October 2015.)
  • October 2014 (Revised September 2017)
  • Case

The National Football League and Brain Injuries

By: Richard G. Hamermesh and Matthew G. Preble
The National Football League (NFL) was both the most popular spectator sport in the U.S. and a major economic entity, taking in roughly $10 billion a year in revenue. However through the early twenty-first century, an increased understanding of the long-term effects of... View Details
Keywords: Employee Safety; Safety; Employees; Sports; Health; Ethics; Sports Industry; United States
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Hamermesh, Richard G., and Matthew G. Preble. "The National Football League and Brain Injuries." Harvard Business School Case 815-071, October 2014. (Revised September 2017.)
  • February 2024
  • Supplement

Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

By: Emily Truelove, Michelle Zhang and Alpana Thapar
Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details
Keywords: Technology; Telecommunications; Employee Mobility; Leading Change; Human Resources; Organizational Culture; Transformation; Talent and Talent Management; Change Management; Employee Relationship Management; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates
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Truelove, Emily, Michelle Zhang, and Alpana Thapar. "Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco." Harvard Business School Multimedia/Video Supplement 424-701, February 2024.
  • 20 Jul 2020
  • Op-Ed

It's Time for a Bipartisan Health Plan for Employers and Employees

The recent twin economic and pandemic calamities should cause us to rethink the status quo for health insurance compensation. Must General Motors be a benefits company that happens to make cars? Is it in the best interest of employees if... View Details
Keywords: by Regina E. Herzlinger and Richard J. Boxer; Health; Insurance
  • June 2011
  • Article

Reversing the Extraverted Leadership Advantage: The Role of Collective Employee Proactivity

By: A. M. Grant, F. Gino and D. Hofmann
Keywords: Leadership; Employees
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Grant, A. M., F. Gino, and D. Hofmann. "Reversing the Extraverted Leadership Advantage: The Role of Collective Employee Proactivity." Academy of Management Journal 54, no. 3 (June 2011): 528–550.
  • 7 Nov 2010
  • Conference Presentation

Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees

By: Michael W. Toffel
Keywords: Management Practices and Processes; Employees; Conflict and Resolution
Citation
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Toffel, Michael W. "Speaking Up Constructively: Managerial Practices That Elicit Solutions from Front-line Employees." Paper presented at the INFORMS Annual Meeting, Austin, TX, November 7, 2010.
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