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Show Results For
- All HBS Web
(225)
- News (23)
- Research (179)
- Multimedia (1)
- Faculty Publications (100)
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
engagement. In offices with high levels of employee engagement—with above-median rates of employee retention and willingness to log onto the training platform—each additional... View Details
Keywords: Dina Gerdeman
- 09 Dec 2020
- Blog Post
How to Create a Psychologically Safe Workplace
stop at hiring, however; effective collaboration along with employee retention and growth are the true goals. To achieve these ends, leaders must create work environments where View Details
- 04 Nov 2002
- What Do You Think?
What’s Best for the Corporate Brain?
to be transferred into the corporate brain," a formidable task in many organizations. Those stressing the importance of memory placed the greatest value on the retention of talent in the organization. As C. J. Cullinane put it,... View Details
Keywords: by James Heskett
- 01 Sep 2013
- News
Passion & Purpose
employees in 28 offices. The company, with an industry-high 99 percent customer retention rate, regularly receives awards for its customer service. Roger W. Sant, MBA 1960 Cofounder and Chairman Emeritus,... View Details
- 06 Aug 2020
- Research & Ideas
Who Will Give You the Best Professional Guidance?
objective—especially given that they know the players and may be coaching them as well. If you are hiring an internal coach be thoughtful on who they will work with and how to measure their success vis-a-vis employees’ growth. Success metrics can be everything from... View Details
Keywords: by Julia B. Austin
- 01 Jun 2016
- News
Feedback
undercut us. Our employees have to trust that we will deliver on our promises. We have to trust that business partners will deliver on their contracts. But I find it hard to know whom to trust, and I have proven to myself that I am bad at... View Details
- Web
What to Consider as You Seek Your First Board Director Role - Blog: RGE Report
companies continue to evolve post-pandemic talent strategies, expertise in human capital management has become a higher priority for many boards . This need can provide new openings for leaders who hail from HR or similar functions, as boards place new emphasis on... View Details
- 14 Sep 2021
- Blog Post
How to Support Your Employees’ Career Development
organization that teach strategy setting, leadership, and giving and receiving feedback. Key Takeaways Career development is an important factor in employee satisfaction and retention as well as... View Details
Keywords: All Industries
- 14 Sep 2021
- Blog Post
How to Support Your Employees' Career Development
that teach strategy setting, leadership, and giving and receiving feedback. Key Takeaways Career development is an important factor in employee satisfaction and retention as well as organizational success.... View Details
- March 2015
- Case
Clifford Chance: Women at Work
By: Boris Groysberg, Katherine Connolly and Stephanie Marton
It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details
Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States
Groysberg, Boris, Katherine Connolly, and Stephanie Marton. "Clifford Chance: Women at Work ." Harvard Business School Case 415-038, March 2015.
- 01 Jun 2017
- News
Better Hiring Through Brain Science
Illustrations by Marcos Chin Illustrations by Marcos Chin Hiring companies employ Pymetrics to source additional talent and filter massive applicant pools as well as to boost retention and serve as a development tool. “We follow the... View Details
Keywords: Dan Morrell
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
welcome. In fact, new hires often enter fresh roles feeling optimistic and confident their organizations are eager to hear from them, but over time, employees increasingly feel less “psychologically safe” to contribute ideas, new research... View Details
- 09 Jan 2020
- Blog Post
Set Your Recruiting Vision for 2020
motivates employees and how that can be communicated in your recruiting process. Learn more strategies to “get to yes” based on a recent HBS research study focused on what matters most to students when evaluating job offers. Goal: Build a... View Details
Keywords: All Industries
- 14 Feb 2023
- Blog Post
Recruiting During Uncertainty: How to Meet Students Where They Are
When companies encourage students to openly share about their career goals, important connections can be made between the company’s needs and the student’s ability to add value in various roles or functions. This can then lead to better hiring decisions and future... View Details
Keywords: All Industries
- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
high [customer] retention can create a tremendous competitive advantage, boost employee morale, produce unexpected bonuses in productivity and growth, even reduce the cost of capital." Now comes Michael... View Details
Keywords: by James Heskett
- January 2004 (Revised July 2006)
- Case
Executive Remuneration at Reckitt Benckiser plc
Reckitt Benckiser plc has developed an executive compensation system. This case outlines the structure of the system, its emphasis on performance-based pay and a global outlook, and explains the role of the human resources department, the board of directors, and... View Details
Keywords: Governing and Advisory Boards; Employee Relationship Management; System; Executive Compensation; Retention; Performance; Human Resources; Recruitment; Business and Shareholder Relations
Lorsch, Jay W., V.G. Narayanan, Krishna G. Palepu, Lisa Brem, and Ashley Robertson. "Executive Remuneration at Reckitt Benckiser plc." Harvard Business School Case 104-062, January 2004. (Revised July 2006.)
- 23 Mar 2020
- News
Signal Boost
standpoint. As a businessperson who made her case for the minivan left-sliding door at Chrysler, Lara knows that diversity and retention within a company only make organizations stronger. “We can say, ‘Hey, large corporation, you need to... View Details
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
two-sided marketplace, it must achieve a critical mass of both employers and employees in each market to be successful, an endeavor that takes time and resources. Focusing on a small number of states would allow the company to prove the... View Details
Keywords: April White
- 20 Dec 2022
- Blog Post
7 Resolutions for Recruiting in the New Year
sexual orientation, etc.? What do your employee retention numbers tell you about who on your team feels supported? Are you actively seeking out diverse candidates, and if so, what do your hiring numbers tell... View Details
Keywords: All Industries
- 02 Mar 2023
- Blog Post
Women, Work, and the "M" Word
all women above the age of 50, which is typically a menopausal demographic. We need more leaders like these trailblazers from successive generations. So, how do business leaders support saying the “M” word? Both from a lens of retention... View Details