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  • 22 Jan 2013
  • First Look

First Look: Jan. 22

  PublicationsThe Burden of Guilt: Heavy Backpacks, Light Snacks, and Enhanced Morality Authors:Gino, F., M. Kouchaki, and A. Jami Publication:Journal of Experimental Psychology: General Abstract Drawing on the embodied simulation account... View Details
Keywords: Sean Silverthorne
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

littleny Can YouTube’s Users Help the Company Deal With Its “Moral” Problem?* This month’s mini-case described the dilemma faced by Susan Wojcicki, CEO of YouTube: how far to promote “sustainability,” viewership, and (to some) free speech at the risk of losing what is... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 18 Jun 2013
  • First Look

First Look: June 18

  Publications 2006 Emotion Review The Power of the Cognition/Emotion Distinction for Morality By: Bazerman, Max H., Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Abstract—No abstract available. Publisher's link:... View Details
Keywords: Anna Secino
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

inform, educate, and improve morale among employees. The CEO prepared multiple videos to explain what the company knew and what it did not, and what to expect for the future. The company reassured employees... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 08 Dec 2009
  • First Look

First Look: Dec. 8

co-authors, Werner Erhard and Steve Zaffron, and I distinguish integrity from morality and ethics in the following way. Integrity in our model is honoring your word. As such, integrity is a purely positive phenomenon. It has nothing to do... View Details
Keywords: Martha Lagace
  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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  • 25 Aug 2017
  • Op-Ed

Op-Ed: After Charlottesville, Where Does a CEO's Responsibility Lie?

business leaders. Those who had until then been willing to either support Trump or at least mute their criticisms clearly felt that his responses to the protests and violence made that stance no longer sustainable. For example, JPMorganChase’s Jamie Dimon sent an email... View Details
Keywords: by Gautam Mukunda
  • 16 Jul 2013
  • First Look

First Look: July 16

specifically economic knowledge, in twentieth century America. We use the Wharton School as an illustration of the earliest trends and dilemmas (c. 1900-1930), when business schools found themselves caught between their business connections and their striving for View Details
Keywords: Anna Secino
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

well. Employee practices are notoriously discriminatory or conflict-avoiding [in a way] that can be very stressful on an employee. Businesspeople tend not to run away from those conflicts as quickly. They tend to be peacekeepers but not... View Details
Keywords: by Martha Lagace
  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

behemoth’s corporate culture as it collided with the #MeToo movement’s spotlight on sexual relationships and power in the workplace. And as new information about Easterbrook’s romantic relationship with other employees emerged, it became... View Details
Keywords: by Avery Forman; Food & Beverage
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

religious employer allow his employees access to contraceptives or break with healthcare legislation? People and organizations of faith often face moral decisions that have significant consequences. Research... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

agency is also feeling growing pains. Its 9,000 employees and $1.95 billion budget are straining to meet the demands of technological and global change. It has lost key senior managers, and low morale is a... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

well-crafted homer can be a source of pride when fellow workers take note. Says Anteby: "If employers are able to tap into these drivers, and remain within the legal boundary, then they might be in a better position to allow their View Details
Keywords: by Sean Silverthorne; Manufacturing
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

Associates. A social responsibility strategy should fulfill two goals: create a positive social impact, and enhance the company's brand, reputation, employee morale, and/or its bottom line, Rangan says. "But it does not have to be totally... View Details
Keywords: by Dina Gerdeman
  • Forthcoming
  • Article

Subordinating Humanism: How Colliding Beliefs About a Living Wage Shape Personal Fulfillment and 'Professional-Class' Identities in Working-Class Jobs

By: Lumumba Seegars, Serenity S. Lee, Erin M. Reid and Lakshmi Ramarajan
In a society dominated by market-based ideology and management practices that prioritize financial considerations, some organizations are shifting toward humanistic ideology and practices that emphasize human welfare. To examine this transformation in pay-setting, we... View Details
Keywords: Organizational Culture; Moral Sensibility; Wages; Welfare; Performance Expectations; Identity; Employee Relationship Management; Management Practices and Processes
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  • 29 May 2014
  • Research & Ideas

Research Symposium 2014

of Leadership and Management; Associate Professor Karthik Ramanna ; and Michael Porter, Bishop William Lawrence University Professor. Speaking Up Recognizing problems in the workplace is commonplace. Speaking up about those problems is less so. Why? Because View Details
Keywords: by Carmen Nobel; Accounting; Health
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

Employee theft and fraud: $600 billion. "The costs to business and society are striking," she said. Gino, an associate professor and behavioral economist at HBS, studies ethical decision making and the psychology of View Details
Keywords: by Carmen Nobel; Financial Services
  • 21 May 2001
  • Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

group The first two points are not as clear-cut as they might appear. While the leader's standard charge is to set direction, a leader also has to communicate a moral and strategic vision that actually inspires people to give their all.... View Details
Keywords: by Martha Lagace
  • 17 Apr 2012
  • First Look

First Look: April 17

under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules Authors:Lisa L. Shu and Francesca Gino Publication:Journal of Personality and Social Psychology (in press) Abstract Dishonest behavior can have various psychological... View Details
Keywords: Carmen Nobel
  • 17 Jun 2014
  • First Look

First Look: June 17

finance. Download working paper: http://ssrn.com/abstract=2171497 Does 'Could' Lead to Good? Toward a Theory of Moral Insight By: Zhang, Ting, Francesca Gino, and Joshua D. Margolis Abstract—We introduce the construct of View Details
Keywords: Sean Silverthorne

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