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Show Results For
- All HBS Web
(284)
- News (33)
- Research (227)
- Events (3)
- Multimedia (2)
- Faculty Publications (124)
- Research Summary
Overview
Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details
- 08 May 2020
- Blog Post
Building a World of Trusted Leaders: Taking the MBA Oath
continue to advance and create sustainable and inclusive prosperity. In exercising my professional duties according to these principles, I recognize that my behavior must set an example of integrity, eliciting trust and esteem from those... View Details
- 13 Feb 2006
- Research & Ideas
When Gender Changes the Negotiation
competitive context cued negotiators to the traditionally "masculine" nature of the interaction, and the ambiguity in certain industries allowed these cues to elicit different negotiating behavior from men and women. These... View Details
- Web
Working Groups Update | About
community members understand the insidious history of antisemitism and feel equipped to recognize and combat antisemitism and hatred more broadly. We will also examine episodes at the School that have elicited concerns among Jewish... View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
Getting defensive or staying silent are two common ways that people tend to react when faced with conflict or thorny topics that elicit ardently opposing views. These studies in conversational psychology suggest that engaging in tough... View Details
Keywords: by Kristen Senz
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
people, he said. Providing charity with dignity is "giving them a hand up, rather than a handout." Rasul wanted Ballard to contribute to the community, and for employees to become involved as well. But when a partnership with United Way failed to View Details
- Research Summary
Organisational Learning in Software Requirements Engineering and Management
The current research project addresses the continuing low success rate of software development projects, which has been frequently reported in empirical studies. For example, the 2004 Chaos Report by the Standish Group found that only 29% of 9,236 application... View Details
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
any entrepreneur looking to build a business around an unconventional product that elicits multiple reactions: How do you balance fun and function in order to avoid the danger of your product becoming a flash-in-the-pan fad? Clocky... View Details
- 24 Jan 2011
- HBS Case
Terror at the Taj
particularly since it can also be taught as an example of managing the postcrisis recovery of a flagship corporate brand. No Clear Answer The question of why the Taj employees demonstrated such loyalty elicited a variety of responses from... View Details
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
month's question elicited responses across the spectrum of recommended ways of managing them. At one extreme was Sherpa, who said, "Any sort of 'brilliant jerk" is simply another form of psychopath. Psychopaths have no place in... View Details
Keywords: by James Heskett
- 20 Nov 2019
- Research & Ideas
It's No Joke: AI Beats Humans at Making You Laugh
We all enjoy sharing jokes with friends, hoping a witty one might elicit a smile—or maybe even a belly laugh. Here’s one for you: A lawyer opened the door of his BMW, when, suddenly, a car came along and hit the door, ripping it off... View Details
Keywords: by Dina Gerdeman
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
kinds of questions designed to elicit useful information. At the same time, according to Schein, the mere act of asking, if done sincerely, requires that the questioner make himself temporarily vulnerable to the person being questioned.... View Details
Keywords: by James Heskett
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
Engaged workers are more productive. (iStock) iStock SUMMING UP: How Can We Prepare Leaders to Engage Their Associates? This month’s column elicited a number of reasons on why organizations around the world do such a poor job of engaging... View Details
Keywords: by James Heskett
- 26 Jan 2024
- Blog Post
Career Advice from the Guests of the HBS Climate Rising Podcast
The HBS Business and Environment Initiative launched the Climate Rising podcast in 2019 to elicit insights from leaders working at the intersection of business and climate change. The podcast is particularly valuable for those seeking to... View Details
- 01 Dec 2022
- News
Action Plan: To the Letter
fidelity, and consistency?’” Know what message you are sending. Typefaces elicit emotions, Chacko says, and there’s data to help understand how consumers respond. “There is a big difference, for instance, in how consumers rate typefaces... View Details
- 22 May 2017
- Lessons from the Classroom
A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders
understanding of what pleases others. They need to understand how to engage the senses and elicit delight. “People do not need more stuff, but they do need pleasure, and aesthetics is a powerful way to deliver it,” Brown says. For the... View Details
- 20 Oct 2011
- Research & Ideas
Getting the Marketing Mix Right
products within a particular category. If a business seeks to grow demand for a category of products, the effort may not elicit much of a reaction from its competitors; after all, if the entire category grows the rising tide lifts all... View Details
Keywords: by Dina Gerdeman
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
piece temporarily and review the criticism. The result is this revised post, which reflects what we heard. The article elicited forcefully written letters of complaint to my editor, and several other rebukes posted on comments to the... View Details
Keywords: by James Heskett
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
curse of success. "As brands grow and become successful, they are often marked by the negative stigma associated with size and power, which elicits anticorporate sentiment from consumers. As Starbucks grew out of its humble roots in... View Details
Keywords: by Martha Lagace
- 01 Jun 2002
- News
The Mind Speaks, Marketers Listen
word — to grill them about their tastes, buying habits, and favorite brands — [Zaltman] seeks to converse directly with their brains instead,” the Times observed (February 23, 2002). The Zaltman Metaphor Elicitation Technique (ZMET), the... View Details