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  • September 2023
  • Case

The Meteoric Rise of Skims

By: Ayelet Israeli, Jill Avery and Leonard A. Schlesinger
Since its founding in 2019 by Kim Kardashian and Jens Grede, Skims, a solutions-oriented brand creating the next generation of underwear, loungewear, and shapewear with an eye toward body-type and skin-tone inclusivity, has experienced a meteoric rise. Kardashian, who... View Details
Keywords: Brand; Branding; Direct-to-consumer; DTC; Influencers; Influencer Marketing; Fashion; Growth; Direct Marketing; Influence; Reputation; Social Inference; Consumer Goods; Consumer Products; Female Entrepreneur; Female Protagonist; Entrepreneurship And Strategy; Brand ＆ Product Management; Competitive Advantage; Online Followers; Retail; Retail Formats; Retailing; Online Retail; Celebrities; Celebrity; Celebrity Endorsement; Go To Market Strategy; Apparel; Startup Marketing; Startups; Social Influencers; Brands and Branding; Growth and Development Strategy; Growth Management; Distribution Channels; Digital Marketing; Advertising; Power and Influence; Social Media; Fashion Industry; Apparel and Accessories Industry; Consumer Products Industry; United States
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    Rajiv Lal

    Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School. He is currently teaching an elective MBA course on the Business of Smart Connected Products/IOT. He has been responsible for the retailing curriculum and has served as the course... View Details

    • October 2001 (Revised November 2001)
    • Background Note

    Running and Growing the Small Company: Course Overview

    Addresses challenges facing managers, presidents, and owners in generating and sustaining superior performance, especially as a company broadens its mix of goods and services, increases the volume of its sales, and enlarges the size of its workforce. The critical... View Details
    Keywords: Business or Company Management; Talent and Talent Management
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    • September–October 2024
    • Article

    Working Around the Clock: Temporal Distance, Intrafirm Communication, and Time Shifting of the Employee Workday

    By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang
    This paper examines the effects of temporal distance generated by time zone separation on communication in geographically distributed organizations. We build on prior research, which highlights time zone separation as a significant challenge, but argue that employees... View Details
    Keywords: Communication; Employees; Behavior; Equality and Inequality
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    • Article

    Are Buybacks Really Shortchanging Investment?

    By: Jesse M. Fried and Charles C.Y. Wang
    It’s no secret that the American economy is suffering from the twin ills of slow growth and rising income inequality. Many lay the blame at the doors of America’s largest public corporations. The charge? These firms prefer to distribute cash generated from their... View Details
    Keywords: Economy; Investment; Stocks; Business and Shareholder Relations; Equality and Inequality; United States
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    • November 2011
    • Case

    Comfort Class Transport: Does Customer Service Need an Overhaul?

    By: Michael J Roberts and Paul E. Morrison
    The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details
    Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry
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    • 05 Apr 2010
    • Research & Ideas

    HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

    bookstores—the whole physical distribution system—is on the cusp of changing fundamentally." Olson has a particularly informed view of the issue. Before arriving at HBS in 2008, he was CEO of Random House. In a recent unpublished... View Details
    Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
    • 04 Mar 2010
    • Working Paper Summaries

    The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation

    Keywords: by Ned Gulley & Karim R. Lakhani; Video Game; Web Services
    • Program

    The Business of Entertainment, Media, and Sports

    acquiring and developing creative talent and teams Make optimal business arrangements with talent and talent representatives Respond to advances in digital technology Capitalize on the explosive growth of online distribution channels and... View Details
    Keywords: Media & Entertainment; Media & Entertainment

      Rational Habit Formation

      Regular handwashing with soap is believed to have substantial impacts on child health in the developing world. Most handwashing campaigns have failed, however, to establish and maintain a regular practice of handwashing. Motivated by scholarship that suggests... View Details

      • 26 Jan 2009
      • Research & Ideas

      Where is Home for the Global Firm?

      example, the fragmentation of production around the world, distribution outlets worldwide, and research and development facilities that capitalize on local talent pools. But we still basically think that firms belong to some home country... View Details
      Keywords: by Martha Lagace
      • 01 Mar 2022
      • What Do You Think?

      Is It Time for More Reverse Mentoring?

      with our younger talent about ideas they are proposing for our company’s strategic direction? Personally, should I be making use of one or more of these apps that I don’t understand? Twenty-five years ago, there was a sense at General... View Details
      Keywords: by James Heskett
      • Program

      Families in Business

      foundations. All three types of businesses will benefit from this program. Details Address the complex dynamics of a family business Manage expectations for the family's involvement with the business Develop plans for onboarding the rising View Details
      • January 2019 (Revised December 2019)
      • Case

      CrossBoundary Energy

      By: John Macomber
      Almost 500 million people are without electricity in sub-Saharan Africa. Governments and public utilities are challenged to bring generation and distribution to most of them. Considerable promise exists in “off-grid” or “mini-grid” technologies, notably using renewable... View Details
      Keywords: Energy Investing; Economic Development; Renewable Energy; Business Growth and Maturation; Developing Countries and Economies; Project Finance; Emerging Markets; Industry Structures; Infrastructure; Segmentation; Private Equity; Decision Choices and Conditions; Energy Industry; Utilities Industry; Africa; Tanzania; Ghana
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      • 22 May 2013
      • Working Paper Summaries

      Hidden Structure: Using Network Methods to Map System Architecture

      Keywords: by Carliss Y. Baldwin, Alan MacCormack & John Rusnak
      • 18 Sep 2006
      • Research & Ideas

      When Words Get in the Way: The Failure of Fiscal Language

      arbitrary terms with no intrinsic meaning, a lesson that even economists have not learned. "On the General Relativity of Fiscal Language," a working paper for the National Bureau of Economic Research, provides a mathematical... View Details
      Keywords: by Julia Hanna
      • January 1990 (Revised March 1994)
      • Case

      Royal Ahold NV

      By: Richard F. Meyer
      Contains a general description of a large international retailer. Focus is on the major financial risks facing the company: exchange rate risk and commodity price risk. This case is an introduction to financial risk management. It poses some of the major problem areas. View Details
      Keywords: Risk Management; Currency Exchange Rate; Futures and Commodity Futures; Trade; Distribution; Financial Services Industry
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        Janice H. Hammond

        Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

        Keywords: distribution; distribution; distribution; distribution; distribution; distribution; distribution
        • 10 Oct 2011
        • Research & Ideas

        Retailing Revolution: Category Killers on the Brink

        generally is at a tipping point, with category killers being the first significant casualties of the (r)evolution that is occurring. Retail store asset productivity has been in decline since the start of the recession in 2007, and we... View Details
        Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
        • 2011
        • Article

        Scalable Detection of Anomalous Patterns With Connectivity Constraints

        By: Skyler Speakman, Edward McFowland III and Daniel B. Neill
        We present GraphScan, a novel method for detecting arbitrarily shaped connected clusters in graph or network data. Given a graph structure, data observed at each node, and a score function defining the anomalousness of a set of nodes, GraphScan can efficiently and... View Details
        Keywords: Biosurveillance; Event Detection; Graph Mining; Scan Statistics; Spatial Scan Statistic
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