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- All HBS Web
(658)
- News (159)
- Research (342)
- Events (5)
- Multimedia (5)
- Faculty Publications (144)
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- 10 Oct 2023
- Research & Ideas
In Empowering Black Voters, Did a Landmark Law Stir White Angst?
the Voting Rights Act, we see that areas where the effects of the law were stronger displayed more negative racial attitudes.” The 1965 passage of the Voting Rights Act, a federal law that cracked down on discriminatory voting practices... View Details
Keywords: by Rachel Layne
- Forthcoming
- Book
How to Be Bold: The Surprising Science of Everyday Courage
By: Ranjay Gulati
What leads people to speak truth to power, share bold new ideas, or put their lives on the line? Most of us chalk it up to personality, presuming that our heroes are naturally fearless. But what if courage isn’t simply a matter of personality? What if it’s something... View Details
Gulati, Ranjay. How to Be Bold: The Surprising Science of Everyday Courage. HarperCollins, forthcoming.
- 24 Oct 2016
- Research & Ideas
Bernie Madoff Explains Himself
remorseful in the recording, but he displays some self-recognition. “It wasn’t like I was being blackmailed into doing something, or that I was afraid of getting caught doing it,” he continues. “I, sort of, you know, I sort of... View Details
- 24 Jun 2002
- Research & Ideas
Four Keys of Enduring Success: How High Achievers Win
significance, and a legacy. Juggling all four at once is a trick that requires constant practice. People who fit our conventional notions of success display a lot of positive features, said Stevenson. But take a closer look and a positive... View Details
Keywords: by Martha Lagace
- 03 Mar 2023
- Research & Ideas
When Showing Know-How Backfires for Women Managers
in front of direct reports to demonstrate competence and combat negative stereotypes about their abilities. But, these displays came at the expense of less visible office work that is critical to their businesses’ performance. Her... View Details
- 24 Oct 2011
- Research & Ideas
The Yelp Factor: Are Consumer Reviews Good for Business?
displayed to consumers. By applying a regression discontinuity analysis, Luca could study how revenues jumped when star thresholds were crossed and compare these with the more steady changes over time. The result: Luca could directly... View Details
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
of eight), and hired basketball great Michael Jordan as a spokesperson. It used its leverage with supermarkets to win premium display space and squeezed costs out of the supply chain. Textbook actions produced textbook results: Gatorade... View Details
- 07 Feb 2017
- Research & Ideas
The Right Way to Cry in Front of Your Boss
that those saying they were passionate after displaying distress were viewed as more competent. They also were more likely to be hired and chosen as collaborators. “Saying you’re emotional is about you, whereas saying you’re passionate is... View Details
Keywords: by Roberta Holland
- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time. 3. They balance confidence and humility "Great leaders have the ability to act decisively and with confidence to inspire their team while simultaneously View Details
Keywords: by Danielle Kost
- 30 Sep 2019
- Book
6 Steps to Building a Better Workplace for Black Employees
Gerdeman is senior writer at Harvard Business School Working Knowledge. [Image: PeopleImages] Related Reading Pro Basketball Coaches Display Racial Bias When Selecting Lineups Diversity Boosts Profits in Venture Capital Firms We May Have... View Details
Keywords: by Dina Gerdeman
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
praying and thanking God; others kept a journal of things they are grateful for. Marc Andreesen, the high-profile venture capitalist who helped create the Mosaic Web browser, keeps an “anti-to-do list,” which displays everything he has... View Details
Keywords: by Dina Gerdeman
- 25 Oct 2022
- Research & Ideas
Is Baseball Ready to Compete for the Next Generation of Fans?
New York Yankee slugger Aaron Judge, would surpass the $10.7 billion it reported in 2019—the last full season before pandemic interruptions. The league also signed new TV contracts with ESPN and TBS before this season, and next year will allow teams to View Details
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
be depleted by socializing, whereas extroverts feed on cocktail party conversations, displaying the assertive, optimistic, and action-oriented qualities often found in a corporate leader. Yet people often view extroverts as less... View Details
Keywords: by Pamela Reynolds
- 21 Sep 2022
- Research & Ideas
You Don’t Have to Quit Your Job to Find More Meaning in Life
though one is leading a meaningful life is a bellwether for broader emotional wellbeing, with those who feel they are leading meaningful lives displaying superior mental and physical health. Making work meaningful can also be key for... View Details
Keywords: by Shalene Gupta
- 16 Jul 2007
- Research & Ideas
Understanding the ‘Want’ vs. ’Should’ Decision
maximize the sale of healthy items or should groceries, brick-and-mortar grocery stores might display healthy foods near the entrance of the store so they will be encountered early on in the shopping experience and as far as possible from... View Details
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
than creating an unpleasant situation among one’s fellow workers, engaging in bickering, or displaying surliness and stupidity.” The manual provides several other tips for stirring up “general interference with organizations and... View Details
Keywords: by Dina Gerdeman
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
line with new technologies, so they are not interfering with the display of art or being frivolous with an art collection with which they've been entrusted." When Avery teaches the case to cultural organization directors through... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
longer concerned whether the inputs it uses to solve customers' problems are its own or assembled through a network of partners. Q: You've talked primarily about business-to-consumer firms so far. How about businesses that aren't facing their customers over View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
Will the trade-offs make competing products seem more appealing? Displaying a dish’s nutrition information might help diners make informed food choices. However, if the menu seems broadly unhealthy, it might send health-conscious... View Details
Keywords: by Danielle Kost
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
which surgeons receive information from direct sensation, MICS calls for team members to supply the surgeon with vital information displayed on digital and visual monitors in the OR," write Edmondson, Bohmer and Pisano. "The... View Details
Keywords: by Hilah Geer