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  • July 1995 (Revised September 1995)
  • Teaching Note

Workshop on Understanding and Communicating About Our Group Identities and Our Differences TN

By: Mary C. Gentile and James I. Cash Jr.
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Gentile, Mary C., and James I. Cash Jr. "Workshop on Understanding and Communicating About Our Group Identities and Our Differences TN." Harvard Business School Teaching Note 396-006, July 1995. (Revised September 1995.)
  • 1994
  • Article

Do Cultural Differences Make a Business Difference? Contextual Factors Affecting Cross-cultural Relationship Success

By: R. M. Kanter and R. I. Corn
Keywords: Culture; Success
Citation
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Kanter, R. M., and R. I. Corn. "Do Cultural Differences Make a Business Difference? Contextual Factors Affecting Cross-cultural Relationship Success." Journal of Management Development 13, no. 2 (1994): 5–23. (Reprintings include: Organizational Development and Organizational Learning for Global Business, edited by J.B. Keys and R.M. Fulmer. Binghamton, N.Y.: International Business Press, 1998; Executive Development and Organizational Learning for the Global Economy, edited by J.B. Keys and R.M. Fulmer. Haworth Press, 1995; Managerial Insights from Literature, edited by S. Puffer. Cambridge, Mass.: Blackwell, 1996.)
  • May 2006
  • Article

Late and Multiple Bidding in Second-Price Internet Auctions: Theory and Evidence Concerning Different Rules for Ending an Auction

By: Axel Ockenfels and Alvin E. Roth
Keywords: Bids and Bidding; Auctions; Internet and the Web; Theory; Governing Rules, Regulations, and Reforms
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Ockenfels, Axel, and Alvin E. Roth. "Late and Multiple Bidding in Second-Price Internet Auctions: Theory and Evidence Concerning Different Rules for Ending an Auction." Games and Economic Behavior 55, no. 2 (May 2006): 297–320.
  • 2008
  • Chapter

Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences

By: Jeffrey T. Polzer and Heather M. Caruso
We integrate an identity negotiation framework with research on diversity, social identity theory, and status differences. This integration reveals the distinct advantages and challenges that high and low status people face when they engage in identity negotiation... View Details
Keywords: Status and Position; Prejudice and Bias; Groups and Teams; Organizational Culture; Identity; Diversity; Power and Influence
Citation
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Polzer, Jeffrey T., and Heather M. Caruso. "Identity Negotiation Processes Amidst Diversity: Understanding the Influence of Social Identity and Status Differences." In Diversity at Work, edited by Arthur P. Brief. United Kingdom: Cambridge University Press, 2008.
  • September 2018
  • Article

What Does It Take to Change an Editor's Mind? Identifying Minimally Important Difference Thresholds for Peer Reviewer Rating Scores of Scientific Articles

By: Michael Callaham and Leslie John
Study objective—We define a minimally important difference for the Likert-type scores frequently used in scientific peer review (similar to existing minimally important differences for scores in clinical medicine). To our knowledge, the magnitude of score change... View Details
Keywords: Information Publishing; Journals and Magazines; Science; Decision Making
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Callaham, Michael, and Leslie John. "What Does It Take to Change an Editor's Mind? Identifying Minimally Important Difference Thresholds for Peer Reviewer Rating Scores of Scientific Articles." Annals of Emergency Medicine 72, no. 3 (September 2018): 314–318.e2.
  • December 2009
  • Article

Hiding the Evidence of Valid Theories: How Coupled Search Processes Obscure Performance Differences Among Organizations

By: Nicolaj Siggelkow and Jan Rivkin
Theorists argue that an organization's high-level choices, such as its organizational design or the attributes of its top management team, should influence its performance, yet empirical researchers have struggled to detect such influence. The impact of high-level... View Details
Keywords: Decision Choices and Conditions; Management Teams; Organizational Design; Performance Effectiveness; Power and Influence; Balance and Stability
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Siggelkow, Nicolaj, and Jan Rivkin. "Hiding the Evidence of Valid Theories: How Coupled Search Processes Obscure Performance Differences Among Organizations." Administrative Science Quarterly 54, no. 4 (December 2009): 602 – 634.
  • 2011
  • Chapter

Making a Difference and Contributing Useful Knowledge: Principles Derived from Life As a Scholar Practitioner

By: Michael Beer
Keywords: Teaching; Knowledge Acquisition; Knowledge Dissemination
Citation
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Beer, Michael. "Making a Difference and Contributing Useful Knowledge: Principles Derived from Life As a Scholar Practitioner ." In Useful Research: Advancing Theory and Practice, edited by Susan Albers Mohrman and Edward E. Lawler III. Berrett-Koehler Publishers, 2011.
  • 1999
  • Working Paper

The View Through a Different Lens: Investigating Organizational Learning at the Group Level of Analysis

By: Amy C. Edmondson
Citation
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Edmondson, Amy C. "The View Through a Different Lens: Investigating Organizational Learning at the Group Level of Analysis." Harvard Business School Working Paper, No. 99-128, May 1999.
  • July 2019
  • Article

I Know Why You Voted for Trump: (Over)inferring Motives Based on Choice

By: Kate Barasz, Tami Kim and Ioannis Evangelidis
People often speculate about why others make the choices they do. This paper investigates how such inferences are formed as a function of what is chosen. Specifically, when observers encounter someone else's choice (e.g., of political candidate), they use the chosen... View Details
Keywords: Self-other Difference; Social Perception; Inference-making; Preferences; Consumer Behavior; Prediction; Prediction Error; Decision Choices and Conditions; Perception; Behavior; Forecasting and Prediction
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Barasz, Kate, Tami Kim, and Ioannis Evangelidis. "I Know Why You Voted for Trump: (Over)inferring Motives Based on Choice." Special Issue on The Cognitive Science of Political Thought. Cognition 188 (July 2019): 85–97.
  • June 27, 2017
  • Article

Male and Female Entrepreneurs Get Asked Different Questions by VCs —and It Affects How Much Funding They Get

By: Dana Kanze, Laura Huang, Mark Conley and E. Tory Higgins
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Kanze, Dana, Laura Huang, Mark Conley, and E. Tory Higgins. "Male and Female Entrepreneurs Get Asked Different Questions by VCs —and It Affects How Much Funding They Get." Harvard Business Review (website) (June 27, 2017).
  • December 1998
  • Article

Being Different Yet Feeling Similar: The Influence of Demographic Composition and Organizational Culture on Work Processes and Outcomes

By: J. Chatman, J. Polzer, S. Barsade and M. Neale
Keywords: Demographics; Organizational Culture; Outcome or Result
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Chatman, J., J. Polzer, S. Barsade, and M. Neale. "Being Different Yet Feeling Similar: The Influence of Demographic Composition and Organizational Culture on Work Processes and Outcomes." Administrative Science Quarterly 43, no. 4 (December 1998): 749–780.
  • Article

The Ownership and Trading of Debt Claims in Chapter 11 Restructurings

By: Victoria Ivashina, Benjamin Iverson and David C. Smith
What is the ownership structure of bankrupt debt claims? How does the ownership evolve though bankruptcy? And how does debt ownership influence Chapter 11 outcomes? To answer these questions, we construct a data set that identifies the entire capital structure for 136... View Details
Keywords: Ownership Structure; Distressed Debt; Trading In Bankruptcy; Restructuring; Capital Structure; Insolvency and Bankruptcy; Ownership; Borrowing and Debt; United States
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Ivashina, Victoria, Benjamin Iverson, and David C. Smith. "The Ownership and Trading of Debt Claims in Chapter 11 Restructurings." Journal of Financial Economics 119, no. 2 (February 2016): 316–335.
  • October 18, 2021
  • Article

How to Reframe What Work Means to You

By: Hubert Joly
Our society often conceives of work as something we must endure so we can afford to do something else. The former CEO of Best Buy explains why this view has led to a crisis of engagement among leaders and employees alike, and offers a different model that he introduced... View Details
Keywords: Work; Meaning In Life; Employment; Attitudes; Perspective; Mission and Purpose
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Joly, Hubert. "How to Reframe What Work Means to You." Harvard Business Review Digital Articles (October 18, 2021).
  • 18 Apr 2000
  • Research & Ideas

Learning in Action

"The most effective learning strategy depends on the situation," writes David A. Garvin. "There is no stock answer, nor is there a single best approach." In Learning in Action, he illustrated the diversity... View Details
Keywords: by David A. Garvin
  • Article

A Case for Contextual Intelligence

By: Tarun Khanna
In this perspective, I make a case for entrepreneurs and academics alike to focus on what I have referred to elsewhere as Contextual Intelligence, the ability to understand the limits of our knowledge, and to adapt that knowledge to a context different from the one in... View Details
Keywords: Contextual Intelligence; Institutional Voids; Entrepreneurship In Emerging Markets; Knowledge Use and Leverage; Situation or Environment; Developing Countries and Economies; Entrepreneurship
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Khanna, Tarun. "A Case for Contextual Intelligence." Special Issue on Leveraging India: Strategies for Global Competitiveness. Management International Review 55, no. 2 (April 2015): 181–190.
  • August 2012 (Revised February 2021)
  • Case

Hub and Spoke, HealthCare Global and Additional Focused Factory Models for Cancer Care

By: Regina E. Herzlinger, Amit Ghorawat, Meera Krishnan and Naiyya Saggi
This case compares and contrasts four different models for delivering cancer care in India and the US. Students are asked to select the best model in its alignment with the Six Forces in those two countries and Africa, to which one of the models is considering... View Details
Keywords: Cancer Care Services; Focused Factories For Cancer Care; Hub And Spoke Cancer Care; Cancer Care In The U.S.; Cancer Care In Africa; Cancer Care In India; Health Care and Treatment; Business Model; Six Sigma; Health Disorders; Health Industry; United States; India; Africa
Citation
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Herzlinger, Regina E., Amit Ghorawat, Meera Krishnan, and Naiyya Saggi. "Hub and Spoke, HealthCare Global and Additional Focused Factory Models for Cancer Care." Harvard Business School Case 313-030, August 2012. (Revised February 2021.)
  • October 2012
  • Supplement

Vodafone's Position in the Wireless Telecom Industry in 2001

By: Juan Alcacer
Instructors may use the supplementary material "Vodafone's Position in the Wireless Telecom Industry in 2001" to demonstrate noticeable differences across countries in terms of: (1) WTP (suggested by the striking differences in ARPU); (2) payment methods (pre-paid vs.... View Details
Keywords: Telecommunications; Information Technology; Mobile and Wireless Technology; Telecommunications Industry; Japan
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Alcacer, Juan. "Vodafone's Position in the Wireless Telecom Industry in 2001." Harvard Business School PowerPoint Supplement 713-437, October 2012.
  • January 2009 (Revised July 2015)
  • Case

Restaurant Promotions in 2015

By: Benjamin Edelman
A variety of services offer consumers discounts when dining at participating restaurants. This case examines four such services: Entertainment Book, Restaurant.com, Rewards Network, and Groupon. Despite key functional similarities, each of the services chooses an... View Details
Keywords: Marketing Strategy; Two-Sided Platforms; Service Delivery; Service Operations; Internet; Food and Beverage Industry; Service Industry
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Edelman, Benjamin. "Restaurant Promotions in 2015." Harvard Business School Case 909-034, January 2009. (Revised July 2015.) (request a courtesy copy.)
  • November 2014
  • Teaching Note

American Airlines in 2011

By: Willy Shih
The American Airlines in 2011 case set was developed to provide a setting for the comparative analysis of two very different business models in the U.S. domestic airline industry—the network carrier and the low cost carrier (LCC). These models offer very different... View Details
Keywords: American Airlines; Network Carrier; Low-cost Carrier; LCC; Air Transportation; Business Model; Restructuring; Adaptation; Competitive Strategy; Competitive Advantage; Corporate Strategy; Transportation Industry; United States
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Shih, Willy. "American Airlines in 2011." Harvard Business School Teaching Note 615-012, November 2014.
  • July 2014 (Revised November 2015)
  • Case

American Airlines in 2011

By: Willy Shih
The American Airlines in 2011 case was developed to provide a setting for the comparative analysis of two very different business models in the U.S. domestic airline industry—the network carrier and the low cost carrier (LCC). These models offer very different value... View Details
Keywords: American Airlines; Network Carrier; Low-cost Carrier; LCC; Business Model; Organizational Change and Adaptation; Competition; Competitive Strategy; Disruption; Transportation Industry; Travel Industry; Air Transportation Industry; United States
Citation
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Shih, Willy. "American Airlines in 2011." Harvard Business School Case 615-009, July 2014. (Revised November 2015.)
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