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  • All HBS Web  (1,798)
    • People  (1)
    • News  (241)
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    • Events  (4)
    • Multimedia  (22)
  • Faculty Publications  (935)
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  • 01 Dec 2020
  • News

AI Enhances Diagnostic Care

improved health care delivery and discovery. Digital Transformation of Health Care See more from the online-only December Alumni Bulletin Impact section’s exploration of how the digital revolution has improved health care discovery and... View Details
Keywords: Jennifer Gillespie
  • 06 Dec 2021
  • News

Case Study: Let’s Dance

future “Case Study,” send an outline of your company’s challenge to bulletin@hbs.edu Case Study Update: Walden Local Meat In 2018, Walden Local Meat CEO Charley Cummings (MBA 2011) had just brought sectionmate Philip Giampietro on board as CFO of the meat-share View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Jan 2005
  • News

Louis V. Gerstner, Jr., MBA 1965

professionals to implement them, companies were eager to embrace an end-to-end service delivery partner providing open, nonproprietary solutions that simultaneously cut costs and increased efficiency. "We found that customers were more... View Details
  • 01 Mar 2009
  • News

Your Taxi Is Waiting

two more rounds of equity financing of $2.5 million each in 2005 and 2006. In August 2007, Linear took delivery of its first VLJ, an Eclipse 500 purchased on the secondary market. The brainchild of high-tech engineer and venture... View Details
Keywords: Julia Hanna; Air Transportation; Transportation
  • 30 Oct 2019
  • News

Creating Agents of Change

Susana Eshleman (MBA 1998) is president and CEO of Children International. In this interview she talks about the goals and benefits of running an international nonprofit organization. “Children International is a global nonprofit organization. We invest in children and... View Details
  • 01 Mar 2025
  • News

Venture: Time Heals All

Assembling a nursing schedule for a hospital ward can be surprisingly difficult—a little like playing three-dimensional Tetris, says Ilana Springer Borkenstein (MBA 2022). “It is a really challenging, tedious task.” Nurse managers must take into consideration a host of... View Details
Keywords: Amy Crawford; Illustration by Klaus Kremmerz; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Sep 2013
  • News

The New Rules of E-Commerce

site refreshes. Embrace innovative thinking. Rakuten discovered that its Indonesian customers were hesitant to key in credit-card information due to security concerns. The solution: Mikitani heeded the advice of a local partner to create View Details
Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade
  • 01 Sep 2020
  • News

Good Odds

pounds of food that had been prepared for customers in the catering, hotel, travel, and restaurant industries got stuck in the supply chain when the world seized up. That’s when Philip Behn (MBA 2005), CEO of Imperfect Foods, jumped into recovery mode. An online... View Details
Keywords: Jen McFarland Flint; food industry; Food Manufacturing; Manufacturing
  • 01 Jun 2020
  • News

Check In

option where we drop the delivery next to the door so they don’t have any interaction with people. The unfortunate thing is that hospitality is all about people. We’re now, as an industry, trying to figure out how we eliminate people from... View Details
Keywords: Julia Hanna; hotels; COVID-19; real estate; Accommodation; Hospitality
  • 30 Oct 2017
  • News

Giving Minorities a Playbook for Career Success

why formalizing and scaling the delivery of the high-performance playbook and coaching are so important. It levels the playing field and it enables everyone to have the genuine confidence that they belong in those new pathways. When you... View Details
Keywords: Constantine von Hoffman
  • 01 Jan 2005
  • News

Rahul Bajaj, MBA 1964

supply-chain management, turning to outsourcing for almost every component used on the assembly line and relying on just-in-time deliveries several times a day. "We went through the difficult process of winnowing our major suppliers from... View Details
  • 15 Jun 2021
  • News

June 2021 Books and Podcasts

to measure. How should we measure ours? This book of advice on life is dedicated to the younger generations, which have so many capabilities and the potential to solve the many problems that we face today. Final Delivery and Eight Others... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 01 Dec 2017
  • News

In My Humble Opinion: Truth Teller

ceiling when it comes to the online and home delivery trend. That’s a profit-eroding migration, and it doesn’t mean you can’t find ways to exploit that movement. But the industry overall is walking up a down escalator.” Why Marks &... View Details
Keywords: Julia Hanna
  • 01 Jun 1998
  • News

Renewing Baker: Tom Michalak, Executive Director of Baker Library

beginning to be recognized as a leader in the delivery of electronic information to the desktops of students and faculty. Do you agree with those who predict the decline of libraries as technology proliferates? No, not at all. Rather, the... View Details
  • 01 Oct 1999
  • News

HBS Alumni Association Board of Directors: President's Report

HBS. Opportunities for engaging in professional "redipping" currently include reunions, global conferences, and club-sponsored lectures and programs. To expand upon these offerings, the committee will look carefully at emerging technologies and other possible View Details
  • 13 Dec 2022
  • News

The First Five Years: Christine Keung and Reggie Smith

never watch a baseball game the same way! My favorite cases were in Professor Ryan Buell's Managing Service Operations class, and informed my work improving government service delivery during the pandemic." Reggie: "My favorite class was... View Details
  • 20 Feb 2014
  • News

Managing the World’s Trouble Spots

global emergencies. His work included the planning and delivery of humanitarian aid during the war in Afghanistan—an experience he found both powerful and frustrating. When a US town raised money to donate an ambulance to the Afghan... View Details
Keywords: Jill Radsken
  • 01 Sep 2006
  • News

Redefining Health Care

value for patients, as measured by health outcomes per dollar expended. Porter recently talked about the book. The American model of health-care delivery is largely private and competitive. Yet costs are soaring, access is restricted, and... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services; Health, Social Assistance
  • 01 Mar 2014
  • News

My HBS Eureka Moment

mutely pouting. I learned a lifelong lesson: When you don't know what to say or do, say or do nothing. Find Your Place Rusty McClure (MBA 1975) AS A MARRIED MBA STUDENT, in order to afford a better apartment, I applied for and was awarded the student franchise for the... View Details
Keywords: Walter Frese; Martin V. Marshall; C. Roland Christensen; Lawrence Fouraker; Educational Services
  • 01 Dec 2007
  • News

Where Are the Innovators in Health Care?

billion of the excessive costs of U.S. health care while all too many quality measures have worsened. Patients learn — sometimes the hard way — to bring along an assertive, intelligent loved one to protect them during a hospital stay. Entrepreneurs avoid health-care... View Details
Keywords: Regina E. Herzlinger; Health, Social Assistance; Management
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