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- All HBS Web (296)
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- All HBS Web (296)
- Faculty Publications (94)
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- 21 Mar 2011
- Research & Ideas
Are We Thinking Too Little, or Too Much?
shortcuts and heuristics, and therefore they're susceptible to biases and mistakes. The implication is that if maybe they thought more, they'd do better. "And then there's this whole stream of research about ways in which you should... View Details
Keywords: by Carmen Nobel
- 25 Oct 2004
- Research & Ideas
Planning for Surprises
benefit. The area of decision bias has grown as an important lens of analysis in many areas of business, from finance to marketing to negotiations. We also believe that cognitive biases explain why we allow... View Details
Keywords: by Martha Lagace
- 19 Sep 2006
- First Look
First Look: September 19, 2006
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=706036 Frederick Douglass Charter School: The Renewal Decision Harvard Business School Case 806-063 Five years after the launch of the Frederick Douglass Charter School, its... View Details
Keywords: Sean Silverthorne
- 27 Mar 2012
- First Look
First Look: March 27
a new business venture is one of the most important decisions entrepreneurs will face: Should they go it alone or bring in cofounders, hires, and investors to help build the business? More than just financial rewards are at stake.... View Details
Keywords: Carmen Nobel
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
services. What hotels started to realize is that if they don’t have good TripAdvisor reviews, this really damages their business. It has become the most influential aspect. Studies done by Cornell’s hotel school showed that the biggest factor that explains peoples’... View Details
- 19 Feb 2007
- Research & Ideas
Inexperienced Investors and Market Bubbles
"sticky"—funds that perform well attract considerable inflows, but funds that underperform receive only modest outflows. Thus, it's not clear that inexperienced managers were punished for the decisions they made during the... View Details
- 10 Aug 2016
- Research & Ideas
Prospective Students Steer Clear of Schools Rocked by Scandal
including some of our prior work, has shown that students display a number of systematic biases in the college application process, so it could be the case that students are inferring too much about a school after a scandal. Students... View Details
- 11 Oct 2010
- Research & Ideas
It Pays to Hire Women in Countries That Won’t
research agenda for the future." But the choice to study South Korea first was methodical. The researchers deliberately sought out a country in which the decision to hire a woman would be truly opportunistic-one where there was... View Details
Keywords: by Carmen Nobel
- 09 Dec 2014
- First Look
First Look: December 9
proposes that team reflexivity-a deliberate process of discussing team goals, processes, or outcomes-can function as an antidote to team-level biases and errors in decision making. We build on prior work... View Details
Keywords: Sean Silverthorne
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
and TripAdvisor contain hundreds of millions of consumer reviews; online marketplaces also rely on reputation systems to facilitate trust between strangers. Economists help companies design reputation systems, “focusing on understanding the systematic View Details
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
“grown up,” lived, and worked with people of other backgrounds. These people are less likely to have the hidden biases that lead to a lack of diversity in hiring and employee recognition. How much emphasis should we place on that approach... View Details
Keywords: by James Heskett
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
credit analysts exhibit a sizable partisan gap in their economic outlook, with roughly two-thirds the size of the gap observed among households. This bias affects analysts’ decision to upgrade or downgrade corporate credit ratings,... View Details
Keywords: by Rachel Layne
- 14 May 2013
- First Look
First Look: May 14
insulates the board from pressures by biased or uninformed shareholders. Whether stronger governance improves retain/replace decisions depends on which of these effects dominates. We use our theoretical... View Details
Keywords: Sean Silverthorne
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death decisions to machines are pumping the... View Details
- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
unfolded, without the usual biases and distortions that come from 20/20 hindsight. The story of how Levy tilled the soil for change provides lessons for any CEO in a turnaround situation. [...] Reinforcing Good Habits Without a doubt, the... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 22 Aug 2006
- First Look
First Look: August 22, 2006
Reviews John Moran's 25-year career in the orthopedic industry and his current decision whether to start a hand and foot surgery company. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=805026 Molecular... View Details
Keywords: Martha Lagace
- 12 Jan 2009
- Research & Ideas
The Value of a ‘Portable’ Career
do many organizations. But with professional football, for example, we have a much tidier time measuring performance since it can so easily be quantified with widely available, specially detailed, and highly accurate statistical data. As a result, we can look at the... View Details
- 14 Jun 2016
- First Look
June 14, 2016
which analysis of the numbers, facts, and data fails to provide a clear answer. Gray areas test not only managers’ skills but also their humanity. This book presents a five-question framework—based on the long humanist tradition of thinking about what makes for good... View Details
Keywords: Sean Silverthorne
- 16 Jun 2009
- First Look
First Look: June 16
social categories. We discuss the ethical implications of these decision-making biases in the context of organizations. Download the paper: http://www.hbs.edu/research/pdf/06-033.pdf What Should GAAP Look Like? Authors:S.P. Kothari,... View Details
Keywords: Martha Lagace
- 15 Mar 2011
- First Look
First Look: March 15
examine the organizational transformation of risk experts in two large U.K. banks, where we study the dynamics of the risk management function over a period of five years. Our findings indicate that the rising influence of a staff function on strategic View Details
Keywords: Sean Silverthorne