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  • All HBS Web  (348)
    • News  (33)
    • Research  (268)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (129)

Show Results For

  • All HBS Web  (348)
    • News  (33)
    • Research  (268)
    • Events  (2)
    • Multimedia  (3)
  • Faculty Publications  (129)
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  • 26 Jun 2023
  • Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

illustrate them: Improve the experience steadily over time. Think about the NCAA tournament or FIFA World Cup, in which stakes get higher and the games get more exciting with each round, from quarterfinals to semifinals to the finals. A marketer should think about... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 25 Jan 2012
  • Working Paper Summaries

Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management

Keywords: by Maria Guadalupe, Hongyi Li & Julie Wulf
  • 15 Aug 2022
  • Book

University of the Future: Finding the Next World Leaders in Higher Ed

civil war, and multiple periods of domestic unrest. But can this systemically decentralized Harvard continue to be the ‘Harvard’ of the 21st century?” Which universities will step into the void as American universities decline? “As... View Details
Keywords: by Dina Gerdeman; Education
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

Source: rawpixel Many jobs involve completing a series of sequential, independent, prearranged tasks. Physicians see patients; teachers grade papers; insurance agents process stacks of claims. In the interest of productivity, some View Details
Keywords: by Carmen Nobel; Health
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

of them in the digital era. Without it, employees, especially Millennials and Gen Z talent, don’t find their work as meaningful. They don‘t develop the sense of belonging they need to collaborate and deliver innovative solutions to customers. A shared sense of purpose... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 26 Sep 2023
  • Book

Digital Strategy: A Handbook for Managing a Moving Target

learn- ing and organizing bear the potential to generate new ways of creating and capturing value, and of stretching and redefining the traditional boundaries of the (single) firm that are leaning toward more View Details
Keywords: by Dina Gerdeman; Information Technology; Technology
  • 05 Jul 2011
  • First Look

First Look: July 5

Extensions to our model accommodate the possibilities of multiple voucher purchases and merchant price re-optimization. Download the paper: http://www.hbs.edu/research/pdf/11-063.pdf Organizations in the Shadow of Communities... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

executives in the West? There are important differences. Are differences attributable to different cultures or to different stages of corporate development? But first, what are we talking about? Roles in organizations involve more than... View Details
Keywords: by D. Quinn Mills
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

not asking those executives to provide objective information about their own organizations or specific numbers; rather, we simply wanted to capture where the industry feels most optimistic and pessimistic about delivering value,"... View Details
Keywords: by Carmen Nobel; Health
  • August 2019
  • Case

The Allstate Corporation, 2019

By: John R. Wells and Benjamin Weinstock
In July 2019, Allstate, the United States’ number-three property and casualty (P/C) insurer, released its second-quarter earnings, which reported first-half revenues of $22.1 billion, up 11.4% year-over-year. Shareholders cheered the top-line growth, but P/C premiums... View Details
Keywords: Insurance Companies; Strategic Analysis; Strategic Change; Insurance; Strategy; Strategic Planning; Organizational Change and Adaptation; Competitive Strategy; Insurance Industry; North America
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Wells, John R., and Benjamin Weinstock. "The Allstate Corporation, 2019." Harvard Business School Case 720-366, August 2019.
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

development of new products, but was also indispensable for the constant upgrading and renewal of brands. Unilever's main problem was the time it took to turn scientific knowledge into successful branded products. It entered the 1960s with an View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 17 Oct 2017
  • First Look

First Look at New Research and Ideas, October 17, 2017

startup organization for the thousands of employees who join a fledgling company and do the day-to-day work required to grow it into something of value. Entering StartUpLand is a practical, step-by-step guide that provides an insider's... View Details
Keywords: Sean Silverthorne
  • 21 Sep 2022
  • Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

insights in particular: Employees and managers can disagree on impact. Although employees and managers may both think the impact of a person’s work is important, this does not mean they will agree about when an employee is doing meaningful work. “This is because in an... View Details
Keywords: by Shalene Gupta
  • 22 Aug 2005
  • Research & Ideas

Restoring a Global Economy, 1950–1980

diffusing U.S. management and marketing techniques to other economies, although they were typically adapted in their new hosts. In Europe, firms also began to respond to European integration by building European-wide organizations and... View Details
Keywords: by Geoffrey Jones
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

between explorers and startup entrepreneurs? Michael Tushman: These explorers have the energy, passion, drive, and perseverance to go against the core part of the organization to do this reinvention of IBM or Analog Devices. It also takes... View Details
Keywords: by Lane Lambert
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

Johnston: Your research refers to the PC in the 80's and the Internet in the 90's as triggers of explosive growth for the IT consulting industry. Have you identified a third trigger for this decade? Nolan and Bennigson: The trigger in this decade underlying View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 07 Jul 2003
  • Research & Ideas

4+2 = Sustained Business Success

that whatever technology you choose to implement you execute it flawlessly. Similarly, it matters little whether you centralize or decentralize your business as long as you pay attention to simplifying the way your View Details
Keywords: by Nitin Nohria, William Joyce & Bruce Roberson
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

how changing the allocation of hiring decision rights in a multiunit organization affects employee-firm match quality, contingent on a unit’s local circumstances. Our research site switched from its traditional View Details
Keywords: Dina Gerdeman
  • 15 May 2012
  • First Look

First Look: May 15

Distributed Innovation Author:Carliss Y. Baldwin Abstract Systems of distributed innovation-so-called business ecosystems-have become increasingly prevalent in many industries. These entities generally encompass numerous corporations, individuals, and communities that... View Details
Keywords: Carmen Nobel
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

The average billion-dollar company spends as many as 25,000 person-days per year putting together the budget. If this all paid off in shareholder return, that would be fine. But few organizations can make that claim. In fact, many firms... View Details
Keywords: by Loren Gary
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