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- All HBS Web (515)
- Faculty Publications (93)
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- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
understand in order to surpass. In the course of the story, Barton first rejects Davies' management approach, then in a more mature fashion, finds ways to "get into the skin" of his opponent, incorporate the useful perspectives he has to offer, and find ways... View Details
Keywords: by Martha Lagace
- Research Summary
Research
The founding and expansion of new firms is central to innovation and economic growth, but the determinants of a new idea’s success are difficult to ascertain. The decision to form a new firm and its ultimate outcome are impacted by ownership structure, financing... View Details
- 04 Jul 2005
- What Do You Think?
How Can Business Schools Be Made More Relevant?
specific knowledge," and emphasis on "more variables [that] enter into people's choices than just value maximizing." Don Cameron thinks that "The problem with research is not the research itself, but what is... View Details
Keywords: by James Heskett
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
because sales tasks are determined by a firm’s business strategy and its choices about which customers to focus on. In turn, selling behaviors are affected by your control systems and culture as well as whom and how you hire. Those are... View Details
Keywords: by Kristen Senz
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
moment, and elbow their rivals aside. However tough the market or small the transaction, they know exactly what they must give up—and what they can get away with—while finalizing deals under pressure. N. R. Narayana Murthy, the man who... View Details
Keywords: by Walter Kuemmerle
- 24 Nov 2009
- First Look
First Look: Nov. 24
retailers might be one of the factors behind the recent TFP slowdown experienced by the industry in the U.K. Negotiation Analysis: From Games to Inferences to Decisions to Deals Author:James K. Sebenius Publication:Negotiation Journal 25,... View Details
Keywords: Martha Lagace
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
day face this dilemma: How do you deal with developments that are utterly and wholly…ambiguous? Living Up To Your Standards When you get right down to it, what choice do you have? You've made a... View Details
Keywords: by Paul Michelman
- 08 Mar 2017
- Op-Ed
Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?
their patient populations need, and workers and families can have the freedom and flexibility to make their own health care choices." This statement speaks to a strong attachment to personal freedom and choice in American... View Details
- 30 Oct 2006
- First Look
First Look: October 31, 2006
customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- First Look
First Look: September 2
investigation into many aspects of service management. For example, while product design and development have received a great deal of attention, the subject of service design has not been very visible in the research literature. There... View Details
Keywords: Sean Silverthorne
- 15 Jun 2010
- First Look
First Look: June 15
identifying the effects of bank credit supply. First, we focus on firms' choice between two close forms of external financing: bank debt and public bonds. By conditioning the sample of firms raising new debt, we can rule out a demand... View Details
Keywords: Martha Lagace
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
viable alternative. Original Article Several months ago, the General Electric Company announced that it had closed a deal with Boeing that specified that only GE aircraft engines would be installed on the newest version of 777 aircraft... View Details
Keywords: by James Heskett
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
technical and management team members. Now running desperately low on cash, Perlman had to contend with many potential deal partners, including VCs, angels, and industrial partners (as potential sources of cash); consumer electronics... View Details
Keywords: by James K. Sebenius
- 02 Mar 2017
- What Do You Think?
Is China About to Overtake the US for World Trade Leadership?
partner rather than a competitor for global trade and resources Dealing with Asia, and especially China, requires a more nuanced point of view because understanding of language, culture and business practice can be easily misunderstood... View Details
Keywords: by James Heskett
- 06 Sep 2005
- Research & Ideas
When Product Variety Backfires
co-written by professor Dilip Soman of the University of Toronto's Rotman School of Management, demonstrates that sometimes offering too many choices prompts the confused consumer to defer a purchase or run to the arms of a competitor... View Details
- 18 Oct 2016
- First Look
October 18, 2016
2016 New York: HarperBusiness Competing Against Luck: The Story of Innovation and Customer Choice By: Christensen, Clayton M., Taddy Hall, Karen Dillon, and David S. Duncan Abstract—The foremost authority on innovation and growth presents... View Details
Keywords: Sean Silverthorne
- 11 Jun 2007
- Lessons from the Classroom
Teaching the Next Generation of Energy Executives
You may think that being an energy executive—especially a manager in a leading oil company—might be the easiest job around. Just flip the production switch, and watch gas prices head toward $4 a gallon. But students enrolled in Harvard Business School professor Forest... View Details
- 15 Sep 2009
- First Look
First Look: September 15
government's support on Newbridge's investment and had to back out of the deal with Newbridge. Weijian Shan has to make a choice between two alternatives: 1) Give up pursuing the View Details
Keywords: Martha Lagace
- 16 Aug 2006
- Research & Ideas
Is MySpace.com Your Space?
number of Hollywood studios struck advertising deals with News Corp, MySpace's owner, including several who crafted profile pages featuring movie characters. I don't think News Corp really minds MySpace's racy image. We asked John... View Details
- 02 Nov 2020
- What Do You Think?
Is Antitrust Just a Quaint Notion in the Digital Age?
level the consumer seems to benefit What are the downsides for consumers?: no choice in platform content feed from ‘preferred’ sources, personal information, and pattern recognition issues to name a few. So governance and policy settings... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service